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Hilton Worldwide, Inc.

Assistant Director of Sales - Signia by Hilton San Jose

Hilton Worldwide, Inc., San Jose, California, United States, 95199

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Overview

Assistant Director of Sales - Signia by Hilton San Jose (HOT0BYTW). An extension of the Director of Sales, responsible for managing a high-value group segment while mentoring select members of the team. Hilton seeks experienced sales professionals who want to grow into leadership roles and lead teams. Work Location: Signia By Hilton San Jose, 170 S. Market Street, San Jose 95113. Located near Plaza De Cesar Chavez Park and the San Jose Convention Center with over 55,000 square feet of meeting space and signature culinary experiences. What will I be doing?

The primary responsibilities are to support the group sales team at your hotel/complex and participate in business strategies that are creative, dynamic and impactful toward achieving the hotel’s annual budget and crossover targets. You will own and manage a key vertical market for the hotel and contribute leadership support to the commercial strategies for the sales team. Goals include supporting performance improvement by aligning strategy and business processes to drive revenue across Rooms, Catering and Events. Deliverables include deployment, team composition, and activities that apply a predictive and prescriptive approach to drive performance. This role requires strong sales, communication, and networking skills and a deep understanding of customer needs with the ability to qualify, negotiate and secure new revenue. This role is onsite only. Responsibilities

Customer and Account Management - Apply strong sales skills to create customer value, differentiate Hilton, and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate mastery of the prospecting process, identify potential customers, and implement call strategies. Negotiations - Understand customer and business leader expectations; adapt to a changing market. Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with hotel leadership and regional support. Engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business. Develop and execute plans for outside sales calls, industry tradeshows and customer events. Develop, execute, and communicate monthly, quarterly, and annual business plans for designated markets. Maintain an up-to-date pipeline of opportunities to meet short- and long-term objectives. Represent the hotel in all customer interactions related to sales, including proposals and contracts. Conduct site inspections through storytelling tailored to customer needs. Maintain understanding of the competitive marketplace and current industry state in the geographic market. Leadership

Lead segments of daily and weekly business reviews and sales strategy meetings. Collaborate with DOSM/DOS to contribute to and refine the commercial strategy plan for sales. Develop hotel sales site visit strategies and approaches. Conform to Hilton brand standards and corporate identity; utilize all communication tools. Lead enterprise and hotel-level sales initiatives (e.g., Week of Engagements, Sales Accelerators, etc.). Support sales team members’ activities during absences or remote work. Contribute feedback to performance reviews for all sales managers and sales support staff. Facilitate and lead a culture aligned with Hilton’s DEI and ESG goals. Salary and incentive information: Hilton offers a competitive Short-Term Incentive Plan (SIP) with a quarterly component (approximately 20% of bonus-eligible earnings). A revenue goal of 200k USD or greater is required for payout eligibility; payout potential may be capped under certain conditions. What are we looking for?

Minimum qualifications: Three (3) years of hotel sales experience as a Senior Sales Manager with a consistent track record of achieving annual production goals. Leadership and mentoring experience to lead a small team. Additionally, the following are preferred or desirable: Highly professional presentations and strong oral and written communication skills. Affiliation with professional travel industry organizations. Proficiency in Delphi FDC. Hilton experience preferred. Values and attributes: Hospitality, Integrity, Leadership, Teamwork, Ownership, with a focus on Quality, Productivity, and Customer Focus. The annual salary range for this role is $110,000-$120,000 and is based on applicable and specialized experience and location.

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