T-MOBILE USA, Inc.
Senior Product Manager - Network as a Service
T-MOBILE USA, Inc., Factoria, Washington, United States
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
This position will be located in Bellevue, WA. This is not a remote role, we are a hybrid environment requiring at least 3 days a week in office.
The Network as a Service (NaaS) team at T-Mobile is an emerging business unit focused on delivering innovative network service products to customers and partners. Our mission is to solve enterprise challenges across multiple areas, including connectivity and beyond, by leveraging T-Mobile's differentiated network capabilities.
As a Senior Product Manager, you will be responsible for owning and scaling network service API products—from ideation to launch to performance optimization. You will identify customer needs, market opportunities, and business objectives while leading cross-functional teams to deliver best-in-class solutions. You must be a visionary, strategist, analyst, and execution leader, driving adoption and business success while ensuring seamless collaboration across stakeholders.
This role requires:
Deep technical expertise in network services and API product management
Strong business acumen to align product vision with market and enterprise needs
An analytical mindset to measure impact, optimize performance, and prioritize the roadmap
Exceptional communication skills to engage executive leadership and partners
Key Responsibilities
Product Strategy & Roadmap
Own and manage
network service API products
from concept to launch to continuous improvement.
Define
product vision, roadmap, and KPIs , ensuring alignment with business strategy and market needs.
Conduct
competitive analysis
and leverage industry trends to drive innovation.
Partner with
engineering and architecture teams
to ensure technical feasibility and scalability.
Secure
funding
for product initiatives by building strong business cases and conducting ROI analysis.
Execution & Delivery
Drive
end-to-end execution , including defining release scope, collaborating with engineering, and managing the
go-to-market strategy .
Own and
prioritize the product backlog , ensuring alignment with business and technology goals.
Partner with
cross-functional teams
(business development, marketing, sales, engineering) to define and execute launch plans.
Ensure
compliance with security, data privacy, and regulatory requirements
in API and network services.
Customer & Market Insights
Establish a
robust Voice of Customer (VoC) feedback loop
to inform product decisions.
Drive
customer engagement and research
to deeply understand their needs and pain points.
Use
data-driven insights
(quantitative and qualitative) to identify opportunities and measure product success.
Optimization & Growth
Continuously
track product performance
using dashboards and analytics tools.
Develop and execute
adoption strategies
for API monetization and customer growth.
Identify and resolve
technical debt , ensuring long-term product sustainability.
Collaborate with
marketing and sales teams
to drive
customer acquisition, retention, and expansion .
Leadership & Communication
Act as the
customer champion , advocating for their needs across all levels (IC to C-suite).
Evangelize
product vision internally and externally , influencing key stakeholders.
Deliver
executive-level presentations , including
Product QBRs, steering meetings, and strategic reviews .
Mentor and
foster a high-performing product culture
within the team.
Education
Bachelor's Degree
(Required) in Engineering, Business, or related field.
Work Experience
7+ years of relevant
Product Management experience , ideally in
network services, APIs, or enterprise SaaS .
Knowledge, Skills and Abilities
Proven track record in
owning and launching enterprise software products , preferably
API-based products .
Strong knowledge of
Agile methodologies, backlog management, and release planning .
Strong ability to
influence cross-functional teams and senior leadership .
Excellent
writing and documentation
skills especially about complex products and technical solutions.
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): Yes, 5% DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder—it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth—and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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Own and manage
network service API products
from concept to launch to continuous improvement.
Define
product vision, roadmap, and KPIs , ensuring alignment with business strategy and market needs.
Conduct
competitive analysis
and leverage industry trends to drive innovation.
Partner with
engineering and architecture teams
to ensure technical feasibility and scalability.
Secure
funding
for product initiatives by building strong business cases and conducting ROI analysis.
Execution & Delivery
Drive
end-to-end execution , including defining release scope, collaborating with engineering, and managing the
go-to-market strategy .
Own and
prioritize the product backlog , ensuring alignment with business and technology goals.
Partner with
cross-functional teams
(business development, marketing, sales, engineering) to define and execute launch plans.
Ensure
compliance with security, data privacy, and regulatory requirements
in API and network services.
Customer & Market Insights
Establish a
robust Voice of Customer (VoC) feedback loop
to inform product decisions.
Drive
customer engagement and research
to deeply understand their needs and pain points.
Use
data-driven insights
(quantitative and qualitative) to identify opportunities and measure product success.
Optimization & Growth
Continuously
track product performance
using dashboards and analytics tools.
Develop and execute
adoption strategies
for API monetization and customer growth.
Identify and resolve
technical debt , ensuring long-term product sustainability.
Collaborate with
marketing and sales teams
to drive
customer acquisition, retention, and expansion .
Leadership & Communication
Act as the
customer champion , advocating for their needs across all levels (IC to C-suite).
Evangelize
product vision internally and externally , influencing key stakeholders.
Deliver
executive-level presentations , including
Product QBRs, steering meetings, and strategic reviews .
Mentor and
foster a high-performing product culture
within the team.
Education
Bachelor's Degree
(Required) in Engineering, Business, or related field.
Work Experience
7+ years of relevant
Product Management experience , ideally in
network services, APIs, or enterprise SaaS .
Knowledge, Skills and Abilities
Proven track record in
owning and launching enterprise software products , preferably
API-based products .
Strong knowledge of
Agile methodologies, backlog management, and release planning .
Strong ability to
influence cross-functional teams and senior leadership .
Excellent
writing and documentation
skills especially about complex products and technical solutions.
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): Yes, 5% DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder—it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth—and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
#J-18808-Ljbffr