EY
Technology Consulting - Managed Services - Microsoft Stack - Senior Manager
EY, Tallahassee, Florida, us, 32318
Overview
Technology Consulting - Managed Services - Microsoft Stack - Senior Manager at EY. Location: Anywhere in Country. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Responsibilities
Lead delivery of Microsoft-based solutions including Dynamics 365 (Finance, Operations, Sales), Azure cloud services, Microsoft 365, and Power Platform. Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations. Collaborate with clients to define digital transformation strategies and platform roadmaps. Serve as the primary escalation point for client issues and conduct regular governance reviews. Design scalable, secure, and integrated Microsoft solutions tailored to client needs. Drive automation, AI/ML, and analytics capabilities across Microsoft platforms. Lead platform upgrades, module deployments, and custom development initiatives. Ensure compliance with ITIL, ISO, and other service management standards. Manage global delivery teams and offshore resources to support 24/7 service operations. Implement governance models, operational playbooks, and continuous improvement frameworks. Monitor platform performance, incident resolution, and change management processes. Build and lead high-performing teams focused on Microsoft technologies and solutions. Mentor and coach team members, fostering a culture of excellence and innovation. Support recruiting, onboarding, and capability building across the Microsoft practice. Support go-to-market strategy for Microsoft services within EY’s Managed Services portfolio. Lead proposal development, solutioning, and client presentations. Develop and maintain partnerships with Microsoft to leverage programs, tools, and co-sell opportunities. Qualifications
Required: Bachelor’s degree in Computer Science, Information Systems, or related field. 12+ years of experience in Microsoft enterprise platforms and cloud services. Proven track record in managing full-cycle Microsoft implementations and operations. Strong understanding of ITIL, DevOps, and Agile methodologies. Experience in managed services or long-term service delivery models. Ideally, you’ll also have: Master’s degree or MBA. Microsoft certifications (e.g., Azure Solutions Architect, Microsoft 365 Expert, Dynamics 365 certifications). Experience with industry-specific Microsoft solutions (e.g., manufacturing, financial services). Prior consulting experience with C-level stakeholder engagement. What We Offer You
EY offers future-focused skills development, flexible environment, and a diverse and inclusive culture. Details below summarize compensation, benefits, and work model: Comprehensive compensation and benefits package; base salary range for this job in all geographic locations in the US is $151,500 to $346,000. NYC Metro, WA state, and CA (excluding Sacramento) ranges are $181,800 to $393,200. Salaries are determined by education, experience, knowledge, skills and geography. Total Rewards includes medical/dental, pension and 401(k), and paid time off options. Hybrid work model: most external client-facing roles are expected to work in person 40-60% of the time over engagements, projects, or year. Flexible vacation policy with time off for holidays, personal/family care, and other leaves as needed for well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, please click here for additional information. EY is an equal employment opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. If you need assistance applying online or require accommodation during any part of the application process, please contact EY’s Talent Shared Services Team at the numbers and email listed in the original posting. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Professional Services
#J-18808-Ljbffr
Technology Consulting - Managed Services - Microsoft Stack - Senior Manager at EY. Location: Anywhere in Country. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Responsibilities
Lead delivery of Microsoft-based solutions including Dynamics 365 (Finance, Operations, Sales), Azure cloud services, Microsoft 365, and Power Platform. Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations. Collaborate with clients to define digital transformation strategies and platform roadmaps. Serve as the primary escalation point for client issues and conduct regular governance reviews. Design scalable, secure, and integrated Microsoft solutions tailored to client needs. Drive automation, AI/ML, and analytics capabilities across Microsoft platforms. Lead platform upgrades, module deployments, and custom development initiatives. Ensure compliance with ITIL, ISO, and other service management standards. Manage global delivery teams and offshore resources to support 24/7 service operations. Implement governance models, operational playbooks, and continuous improvement frameworks. Monitor platform performance, incident resolution, and change management processes. Build and lead high-performing teams focused on Microsoft technologies and solutions. Mentor and coach team members, fostering a culture of excellence and innovation. Support recruiting, onboarding, and capability building across the Microsoft practice. Support go-to-market strategy for Microsoft services within EY’s Managed Services portfolio. Lead proposal development, solutioning, and client presentations. Develop and maintain partnerships with Microsoft to leverage programs, tools, and co-sell opportunities. Qualifications
Required: Bachelor’s degree in Computer Science, Information Systems, or related field. 12+ years of experience in Microsoft enterprise platforms and cloud services. Proven track record in managing full-cycle Microsoft implementations and operations. Strong understanding of ITIL, DevOps, and Agile methodologies. Experience in managed services or long-term service delivery models. Ideally, you’ll also have: Master’s degree or MBA. Microsoft certifications (e.g., Azure Solutions Architect, Microsoft 365 Expert, Dynamics 365 certifications). Experience with industry-specific Microsoft solutions (e.g., manufacturing, financial services). Prior consulting experience with C-level stakeholder engagement. What We Offer You
EY offers future-focused skills development, flexible environment, and a diverse and inclusive culture. Details below summarize compensation, benefits, and work model: Comprehensive compensation and benefits package; base salary range for this job in all geographic locations in the US is $151,500 to $346,000. NYC Metro, WA state, and CA (excluding Sacramento) ranges are $181,800 to $393,200. Salaries are determined by education, experience, knowledge, skills and geography. Total Rewards includes medical/dental, pension and 401(k), and paid time off options. Hybrid work model: most external client-facing roles are expected to work in person 40-60% of the time over engagements, projects, or year. Flexible vacation policy with time off for holidays, personal/family care, and other leaves as needed for well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, please click here for additional information. EY is an equal employment opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. If you need assistance applying online or require accommodation during any part of the application process, please contact EY’s Talent Shared Services Team at the numbers and email listed in the original posting. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Professional Services
#J-18808-Ljbffr