Four Seasons Hotels and Resorts
Director, Worldwide Sales, Business Travel
Four Seasons Hotels and Resorts, New York, New York, us, 10261
Director, Worldwide Sales, Business Travel
Overview
The
Director, Worldwide Sales, Business Travel
is responsible for leading the global strategy, performance, and growth of the Business Travel segment across all regions. Reporting to the Vice President, Worldwide Sales, Group and Business Travel, this role oversees a portfolio of globally managed accounts within the Americas and provides strategic direction and leadership for accounts across EMEA and APAC. With one direct report based in London, the Director will drive global alignment, deliver strong commercial results, and ensure regional relevance in execution.
A key focus of this role is to grow the segment through the acquisition of new high-value accounts and the expansion of existing relationships. Strong negotiation skills and commercial acumen are essential for maximizing ADR, optimizing room-type strategies, and achieving NLRA targets. The successful candidate will possess a deep understanding of the global corporate travel landscape and the varying needs of companies across regions. By partnering closely with Account Directors and hotel stakeholders, this leader will attract, retain, and grow top-tier business travel accounts across the global portfolio.
What You’ll Be Doing and How You’ll Do It:
What You’ll Be Doing
Strategic Sales Leadership
Develop and execute the global sales and marketing plan for the Business Travel segment, ensuring alignment with overarching commercial goals.
Lead strategic initiatives to drive performance in the Negotiated Corporate segment, including setting MBOs and collaborating on property-level strategies.
Oversee the Americas WSO contribution to annual property Commercial plans with impactful events, familiarization trips (FAMS), and sales call programming.
Achieve global revenue goals for Business Travel and deliver on key strategies to improve account performance and growth.
Provide strategic support to new, renovated, and existing hotels to grow their Business Travel footprint.
Drive innovation in a traditionally transactional market segment by introducing new approaches and optimization tactics.
Team Leadership & Collaboration
Directly manage an Account Director; set and monitor revenue and performance goals.
Lead performance reviews, development and succession planning processes.
Lead global Business Travel team meetings to foster alignment, collaboration, and knowledge sharing across regions.
Partner with select hotels to drive increased volume in the Business Travel segment.
Account Management & Revenue Growth
Personally manage key global accounts, overseeing all aspects from selling and negotiating to relationship management and issue resolution.
Lead the planning, execution, and evaluation of Business Travel events and activations, ensuring responsible budget oversight and clear ROI tracking.
Use strategic rate negotiations, room-type planning, NLRA, and direct connectivity to increase average daily rates across key accounts.
Apply strong yield management practices to maximize performance of assigned accounts.
Sales Operations & Optimization
Oversee the global RFP process with a balance of administrative efficiency and strategic alignment.
Ensure accurate and optimized GDS listings and rate structures.
Leverage key sales tools and platforms to inform and enhance sales strategies.
Market Intelligence & Industry Presence
Represent the brand as the global lead for Business Travel in client meetings and industry events, positioning the company as a strategic partner.
Maintain deep knowledge of the global hotel portfolio that books Negotiated Corporate business and competitor strategies within the Business Travel segment.
Build relationships and expand visibility through participation in relevant industry events.
Communication & Enablement
Deliver compelling, content-rich presentations to clients, internal stakeholders, and industry audiences.
Act as a subject matter expert, sharing strategic insights and recommendations with sales teams and leadership.
What You Bring
7+ years of progressive sales leadership experience in the Business Travel market, preferably within hospitality or travel.
Proven ability to lead regional sales strategy, manage sales teams, and achieve ambitious revenue goals.
Bachelor’s degree in business, marketing, hospitality, or related field
Key Behavioral & Functional Competencies
Strategic Leadership & Influence
Lead and inspire teams, demonstrate accountability, and influence sales performance through strong leadership.
Cross-Functional Collaboration & Stakeholder Management
Build cross-functional relationships and trust-based partnerships with customers and internal stakeholders.
Drive, Resilience & Innovation
Stay motivated, perform under pressure, and bring innovative problem-solving approaches.
Communication
Exceptional written and verbal communication; deliver high-impact presentations.
Time Management & Problem Solving
Manage multiple projects and deadlines with strong analytical and decision-making skills.
Industry & Business Acumen
Deep understanding of the Business Travel segment, market trends, and customer business needs.
Technical Skills & Knowledge
Proficiency with MS Office, Salesforce, and related sales tools; ability to learn new applications.
Travel
Approximately 40% of time.
Base Salary Range
$180,000 - $200,000 USD
Hybrid working model: 3 days per week in office at the Four Seasons New York Sales Office located at 1 Rockefeller Plaza, Suite 620, New York, NY.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" Information poster please visit the EEOC website.
Location details and other job listings are for informational purposes and do not form part of the role description.
Employment details
Employment type: Full-time
Job function: Sales and Business Development
Industries: Travel Arrangements and Hospitality
All other content in the original page that is not relevant to the role has been omitted to maintain focus on the position and required qualifications.
#J-18808-Ljbffr
Director, Worldwide Sales, Business Travel
is responsible for leading the global strategy, performance, and growth of the Business Travel segment across all regions. Reporting to the Vice President, Worldwide Sales, Group and Business Travel, this role oversees a portfolio of globally managed accounts within the Americas and provides strategic direction and leadership for accounts across EMEA and APAC. With one direct report based in London, the Director will drive global alignment, deliver strong commercial results, and ensure regional relevance in execution.
A key focus of this role is to grow the segment through the acquisition of new high-value accounts and the expansion of existing relationships. Strong negotiation skills and commercial acumen are essential for maximizing ADR, optimizing room-type strategies, and achieving NLRA targets. The successful candidate will possess a deep understanding of the global corporate travel landscape and the varying needs of companies across regions. By partnering closely with Account Directors and hotel stakeholders, this leader will attract, retain, and grow top-tier business travel accounts across the global portfolio.
What You’ll Be Doing and How You’ll Do It:
What You’ll Be Doing
Strategic Sales Leadership
Develop and execute the global sales and marketing plan for the Business Travel segment, ensuring alignment with overarching commercial goals.
Lead strategic initiatives to drive performance in the Negotiated Corporate segment, including setting MBOs and collaborating on property-level strategies.
Oversee the Americas WSO contribution to annual property Commercial plans with impactful events, familiarization trips (FAMS), and sales call programming.
Achieve global revenue goals for Business Travel and deliver on key strategies to improve account performance and growth.
Provide strategic support to new, renovated, and existing hotels to grow their Business Travel footprint.
Drive innovation in a traditionally transactional market segment by introducing new approaches and optimization tactics.
Team Leadership & Collaboration
Directly manage an Account Director; set and monitor revenue and performance goals.
Lead performance reviews, development and succession planning processes.
Lead global Business Travel team meetings to foster alignment, collaboration, and knowledge sharing across regions.
Partner with select hotels to drive increased volume in the Business Travel segment.
Account Management & Revenue Growth
Personally manage key global accounts, overseeing all aspects from selling and negotiating to relationship management and issue resolution.
Lead the planning, execution, and evaluation of Business Travel events and activations, ensuring responsible budget oversight and clear ROI tracking.
Use strategic rate negotiations, room-type planning, NLRA, and direct connectivity to increase average daily rates across key accounts.
Apply strong yield management practices to maximize performance of assigned accounts.
Sales Operations & Optimization
Oversee the global RFP process with a balance of administrative efficiency and strategic alignment.
Ensure accurate and optimized GDS listings and rate structures.
Leverage key sales tools and platforms to inform and enhance sales strategies.
Market Intelligence & Industry Presence
Represent the brand as the global lead for Business Travel in client meetings and industry events, positioning the company as a strategic partner.
Maintain deep knowledge of the global hotel portfolio that books Negotiated Corporate business and competitor strategies within the Business Travel segment.
Build relationships and expand visibility through participation in relevant industry events.
Communication & Enablement
Deliver compelling, content-rich presentations to clients, internal stakeholders, and industry audiences.
Act as a subject matter expert, sharing strategic insights and recommendations with sales teams and leadership.
What You Bring
7+ years of progressive sales leadership experience in the Business Travel market, preferably within hospitality or travel.
Proven ability to lead regional sales strategy, manage sales teams, and achieve ambitious revenue goals.
Bachelor’s degree in business, marketing, hospitality, or related field
Key Behavioral & Functional Competencies
Strategic Leadership & Influence
Lead and inspire teams, demonstrate accountability, and influence sales performance through strong leadership.
Cross-Functional Collaboration & Stakeholder Management
Build cross-functional relationships and trust-based partnerships with customers and internal stakeholders.
Drive, Resilience & Innovation
Stay motivated, perform under pressure, and bring innovative problem-solving approaches.
Communication
Exceptional written and verbal communication; deliver high-impact presentations.
Time Management & Problem Solving
Manage multiple projects and deadlines with strong analytical and decision-making skills.
Industry & Business Acumen
Deep understanding of the Business Travel segment, market trends, and customer business needs.
Technical Skills & Knowledge
Proficiency with MS Office, Salesforce, and related sales tools; ability to learn new applications.
Travel
Approximately 40% of time.
Base Salary Range
$180,000 - $200,000 USD
Hybrid working model: 3 days per week in office at the Four Seasons New York Sales Office located at 1 Rockefeller Plaza, Suite 620, New York, NY.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" Information poster please visit the EEOC website.
Location details and other job listings are for informational purposes and do not form part of the role description.
Employment details
Employment type: Full-time
Job function: Sales and Business Development
Industries: Travel Arrangements and Hospitality
All other content in the original page that is not relevant to the role has been omitted to maintain focus on the position and required qualifications.
#J-18808-Ljbffr