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United Surgical Partners International, Inc

Partnership Liaison - New Mexico market

United Surgical Partners International, Inc, Dallas, Texas, United States, 75215

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Overview

A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and/or schedulers that best grow and develop USPI centers’ potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, and supporting service line expansion initiatives. All provider engagement and work are to be done in accordance with the Company’s Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.

Primary Job Duties And Responsibilities

Plan and conduct in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.

Identify trends in assigned providers’ utilization of the USPI center and facilitate discussions with the provider/practice to understand underlying dynamics, decision making behind facility selection, feedback, etc.

Coordinate with Operations team and provider/practice to optimize use of existing block times and increase the provider’s access to procedural time at the center.

Conduct face-to-face sales meetings with clients to ensure understanding of the center’s attributes, specialty capabilities, processes, and patient experience & safety outcomes.

Complete follow-up meetings with physicians, practice managers, etc., to ensure understanding of physicians’ desires, needs, and obstacles to growth to increase potential case volumes at USPI centers.

Communicate feedback from clients and partner with appropriate facility resources to facilitate credentialing and onboarding of new physicians and resolve issues to encourage provider activity at USPI centers.

Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities, and areas for improvement to achieve facility and/or market goals.

Continuously modify and execute business development tactics to ensure optimal outcomes, based on feedback from providers and facility leaders.

Maintain up-to-date knowledge of the hospital, ambulatory surgery, and provider landscape within the defined market service area.

Document all client engagement in the defined CRM tool on a timely basis, including outcomes and required follow-up.

Support the implementation of service line expansion, extended hours, case cancellation recapture, and other relevant initiatives as directed by Business Development and Operations Leadership.

Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.

Education, Experience, And Other Requirements

Minimum Education:

High School diploma/GED required. Associate’s degree preferred. Bachelor’s degree strongly preferred.

Minimum Experience:

At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices.

Other Requirements:

Exhibited success in a business development/sales role; possess excellent organizational, interpersonal, facilitation, and communication skills; ability to work independently with minimal supervision; ability to travel in market; selected candidate will be required to pass a Motor Vehicle Records check.

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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