EY
Technology Consulting - Managed Services - Digital Engineering Operations Servic
EY, Toledo, Ohio, United States, 43614
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Your Opportunity
As a Senior Manager in EY’s Digital Engineering Operations Services practice, you will lead the delivery, transformation, and optimization of digital engineering services across client engagements. You will be responsible for managing service delivery, driving innovation, and ensuring alignment with EY’s quality standards and client expectations. This role requires a strong leader with deep experience in digital operations, engineering platforms, and agile delivery models. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges: US: $151,500–$346,000; NYC Metro, WA, and CA: $181,800–$393,200. Salaries determined by education, experience, knowledge, skills and geography. Total Rewards include medical/dental, pension/401(k), and paid time off. Hybrid model: most client-facing roles in person 40–60% of the time. Flexible vacation policy and designated holidays, personal/family care leave, and other accommodations. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, click here for additional information. EY is an equal employment opportunity employer and provides accommodations for disabilities.
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Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Your Opportunity
As a Senior Manager in EY’s Digital Engineering Operations Services practice, you will lead the delivery, transformation, and optimization of digital engineering services across client engagements. You will be responsible for managing service delivery, driving innovation, and ensuring alignment with EY’s quality standards and client expectations. This role requires a strong leader with deep experience in digital operations, engineering platforms, and agile delivery models. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges: US: $151,500–$346,000; NYC Metro, WA, and CA: $181,800–$393,200. Salaries determined by education, experience, knowledge, skills and geography. Total Rewards include medical/dental, pension/401(k), and paid time off. Hybrid model: most client-facing roles in person 40–60% of the time. Flexible vacation policy and designated holidays, personal/family care leave, and other accommodations. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, click here for additional information. EY is an equal employment opportunity employer and provides accommodations for disabilities.
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