lululemon
Product Operations Lead | Natick (Contract through Jan. 2026)
lululemon, Natick, Massachusetts, us, 01760
Overview
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a world-class guest experience when scheduled to work on the floor. Core Responsibilities
Collaborate with store leadership to bring product strategy to life. Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). Ensure execution of product actions (e.g., pull backs, consolidations, repricing). Engage team members in inventory management by creating a fun and productive atmosphere for the shift. Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest. Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing (for outlets). Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience. Job Requirements
Eligibility: Must be legally authorized to work in the country in which the store is located. Travel: Must have the ability to travel to assigned store with reliable transportation methods. Schedule/Availability: The work schedule can vary based on store needs; shifts are typically mornings, afternoons, evenings, weekends, and holidays; during peak times or events, schedules may include early mornings or late nights. Experience: 1 year of work experience; some experience with inventory management, product or visual merchandising, stocking, or planning and logistics; some experience in leading, mentoring, delegating or process implementation with others. Assets (nice to have): Education: High school diploma/GED/equivalent or above; experience in retail, sales, distribution center, or warehouse operations; for experiential stores with food/beverage service: food safety or liquor service certification. What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values differences. Integrity: Behaves in an honest, fair, and ethical manner. Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks. Leadership: Willing and able to lead, inspire, and develop others. Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives. Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes timely decisions. Planning and Organizing: Plans and organizes work to align with priorities. Interactive Communication: Conveys information effectively when interacting with others. Work Context
Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light. Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices. May involve moving boxes up to 30 lbs or using ladders; for experiential stores with food/beverage service, may involve using industrial kitchen equipment and exposure to heat. Compensation & Benefits
Base Pay Range : $24.00 - $27.61/hour Target Bonus:
$2.00/hour Total Target Base Pay Range : $26.00 - $29.61/hour lululemon’s compensation offerings are grounded in a pay-for-performance philosophy. The base pay is location-based and may vary with knowledge, skills, experience, and internal equity. Eligible for a competitive bonus program, subject to program requirements. Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Development course offerings People networks, mentorship programs, and leadership series Note: Incentive programs, benefits, and perks have eligibility requirements; the company reserves the right to alter them at any time without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Retail
#J-18808-Ljbffr
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a world-class guest experience when scheduled to work on the floor. Core Responsibilities
Collaborate with store leadership to bring product strategy to life. Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). Ensure execution of product actions (e.g., pull backs, consolidations, repricing). Engage team members in inventory management by creating a fun and productive atmosphere for the shift. Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest. Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing (for outlets). Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience. Job Requirements
Eligibility: Must be legally authorized to work in the country in which the store is located. Travel: Must have the ability to travel to assigned store with reliable transportation methods. Schedule/Availability: The work schedule can vary based on store needs; shifts are typically mornings, afternoons, evenings, weekends, and holidays; during peak times or events, schedules may include early mornings or late nights. Experience: 1 year of work experience; some experience with inventory management, product or visual merchandising, stocking, or planning and logistics; some experience in leading, mentoring, delegating or process implementation with others. Assets (nice to have): Education: High school diploma/GED/equivalent or above; experience in retail, sales, distribution center, or warehouse operations; for experiential stores with food/beverage service: food safety or liquor service certification. What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values differences. Integrity: Behaves in an honest, fair, and ethical manner. Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks. Leadership: Willing and able to lead, inspire, and develop others. Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives. Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes timely decisions. Planning and Organizing: Plans and organizes work to align with priorities. Interactive Communication: Conveys information effectively when interacting with others. Work Context
Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light. Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices. May involve moving boxes up to 30 lbs or using ladders; for experiential stores with food/beverage service, may involve using industrial kitchen equipment and exposure to heat. Compensation & Benefits
Base Pay Range : $24.00 - $27.61/hour Target Bonus:
$2.00/hour Total Target Base Pay Range : $26.00 - $29.61/hour lululemon’s compensation offerings are grounded in a pay-for-performance philosophy. The base pay is location-based and may vary with knowledge, skills, experience, and internal equity. Eligible for a competitive bonus program, subject to program requirements. Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Development course offerings People networks, mentorship programs, and leadership series Note: Incentive programs, benefits, and perks have eligibility requirements; the company reserves the right to alter them at any time without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Retail
#J-18808-Ljbffr