Request Technology, LLC
ServiceNow Developer/Administrator
Request Technology, LLC, Chicago, Illinois, United States, 60290
Overview
ServiceNow Developer/Admin — Request Technology, LLC Location: Chicago, IL (local candidates only) Hybrid: 2 days onsite, 3 days remote Base pay range: $100,000.00/yr - $115,000.00/yr This range is provided by Request Technology, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. *We are unable to provide sponsorship for this role* Responsibilities
Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management. Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience. Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors. Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades. Collaborate with business stakeholders and project managers to gather requirements and deliver scalable solutions. Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations. Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements. Qualifications
3+ years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise. ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules. Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations. Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus. SPM - Strategic portfolio management is a big plus Employment type
Full-time Seniority level
Mid-Senior level We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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ServiceNow Developer/Admin — Request Technology, LLC Location: Chicago, IL (local candidates only) Hybrid: 2 days onsite, 3 days remote Base pay range: $100,000.00/yr - $115,000.00/yr This range is provided by Request Technology, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. *We are unable to provide sponsorship for this role* Responsibilities
Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management. Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience. Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors. Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades. Collaborate with business stakeholders and project managers to gather requirements and deliver scalable solutions. Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations. Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements. Qualifications
3+ years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise. ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules. Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations. Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus. SPM - Strategic portfolio management is a big plus Employment type
Full-time Seniority level
Mid-Senior level We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr