LVMH Group
Job ID: 274919
Store Name/Number: OH-Pinecrest (1194)
Address: 311 Park Ave, Suite 126, Beachwood, OH 44122, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to
reimagine the future of beauty .
The Opportunity At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities
Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience.
Develop and implement strategies to drive store sales and increase profitability.
Coordinate and oversee sales and profitability, performance, service, and operations.
Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Manage the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Work to ensure client loyalty and engagement by supporting client loyalty programs and services.
Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management: Manage inventory levels to ensure product availability.
Allocate resources and handle staffing, ensuring optimal productivity and performance.
Qualifications/Experience
Proven successful experience as a retail manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment and apply products to clients (with or without accommodation).
Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.
The annual base salary range for this position is $76,100.00 - $88,540.00. The actual base salary offered depends on a variety of factors, including qualifications, experience, skills, location, and other legitimate business factors. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, including health, dental and vision plans; a 401(k) plan; paid time off programs; employee discount/perks; life and disability insurance; flexible spending accounts; and an employee referral bonus program.
Benefits and culture
The people: You will be surrounded by talented leaders and teams.
The learning: Sephora invests in training and development with personalized career plans.
The culture: As part of the LVMH family, Sephora has a global reach and a culture of innovation.
Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to reasonable accommodations for applicants with physical and mental disabilities. Sephora will consider qualified applicants with criminal histories in a manner consistent with applicable law.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built on the talents of beauty professionals who create an environment for adventurous clients to learn. With Sephora Collection, its stores, and bold ideas, the House aims to surprise and delight clients. Sephora provides an unconventional approach at every touch point, in store and online.
Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel a dynamic culture. We value collaboration, growth, and opportunities, empowering individuals to reach their potential. We are committed to positive impact through an inclusive environment that supports our community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Job Function: Stores - Leadership
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to
reimagine the future of beauty .
The Opportunity At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities
Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience.
Develop and implement strategies to drive store sales and increase profitability.
Coordinate and oversee sales and profitability, performance, service, and operations.
Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Manage the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Work to ensure client loyalty and engagement by supporting client loyalty programs and services.
Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management: Manage inventory levels to ensure product availability.
Allocate resources and handle staffing, ensuring optimal productivity and performance.
Qualifications/Experience
Proven successful experience as a retail manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment and apply products to clients (with or without accommodation).
Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.
The annual base salary range for this position is $76,100.00 - $88,540.00. The actual base salary offered depends on a variety of factors, including qualifications, experience, skills, location, and other legitimate business factors. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, including health, dental and vision plans; a 401(k) plan; paid time off programs; employee discount/perks; life and disability insurance; flexible spending accounts; and an employee referral bonus program.
Benefits and culture
The people: You will be surrounded by talented leaders and teams.
The learning: Sephora invests in training and development with personalized career plans.
The culture: As part of the LVMH family, Sephora has a global reach and a culture of innovation.
Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to reasonable accommodations for applicants with physical and mental disabilities. Sephora will consider qualified applicants with criminal histories in a manner consistent with applicable law.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built on the talents of beauty professionals who create an environment for adventurous clients to learn. With Sephora Collection, its stores, and bold ideas, the House aims to surprise and delight clients. Sephora provides an unconventional approach at every touch point, in store and online.
Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel a dynamic culture. We value collaboration, growth, and opportunities, empowering individuals to reach their potential. We are committed to positive impact through an inclusive environment that supports our community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr