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Genetec

Technical Experience Manager

Genetec, Olympia, Washington, United States

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Overview

Your team’s dynamic: Genetec is a global technology company that has been transforming the physical security industry for over 25 years. Today, the company develops solutions designed to improve security, intelligence, and operations for enterprises, governments, and the communities in which we live. We are looking for a Technical Events Engineer to join our regional North American Sales and Marketing team. Reporting to the Sales Engineering Manager – Inside Sales Engineering and Strategic Accounts, you will be pivotal in conceiving, designing, implementing, and managing a comprehensive technical marketing portfolio of Genetec solutions for trade shows, conferences, experience centers and sales demonstration units.

What your day will look like:

Configure, deploy, and maintain demos of both Genetec and Technology Partner demos within the executive briefing center

Manage facility security for visitors and staff, work with the Corporate Facilities team on system updates

Participate in sales discovery calls to ensure preparedness of the demo infrastructure for each meeting

Facilitate technical sessions - welcoming attendees, guiding demos, managing transitions between demos, and providing compelling demonstrations for our solutions

Work closely with regional sales team, and corporate technical events team on continuous training

Responsible for all equipment life cycle reporting

Manage the inventory and system upgrades for all Technology Partner experience centers throughout North America

Source local vendors for facility maintenance and upgrades of quarterly punch list projects for the experience center

Establish and partner with a vendor network, to scale the technical events program and ensure efficient warehousing, upgrades, asset tracking and timely shipment throughout North America

Collaborate with events team on equipment procurement of demo needs for North America sales equipment; both sales kits and exhibit equipment

Source, hire and manage interns to support and scale elements of the technical event program

Develop demonstration environments and training documentation for both tradeshows and for field sales representatives that demonstrate key differentiators of Genetec capabilities; ensure ongoing upgrades and maintenance

Collaborate with the Genetec field sales organization to ensure they are empowered to fully leverage and demonstrate Genetec solutions through various channels (trade show, conferences, 1:1 sales demo, experience center)

Back up support for all visitor needs; front desk support, badging, receiving, catering prep

More about you:

3+ years relevant experience in Physical Security or Technology Sales

Commutable distance to Arlington, VA as your primary working base

Team player: high degree of networking capabilities to build buy in, and engage cross functionally with numerous departments to bring projects to life

Significant technical experience and aptitude mixed with creative vision

Strong communicator, excellent written and verbal communication skills, can adapt style to varied internal and external audiences

Both analytical and enthusiastic, with a can-do approach to tasks both big and small

Well organized, detail-oriented, deadline and results-oriented

Able to work both as a part of a team an autonomously

Ability to travel up to 20%, valid passport

Technical requirements:

Networking skills (TCP/IP, configure network switches and routers, wireless)

Experience in deploying software, operating systems and databases

Creating and deploying images, working in virtualized environments

Developing training guides or sales-oriented demonstration content

Great if you have:

Security industry and/or IT background

Experience working with both marketing and product teams

Professional certifications such as PSP, CCNA, Security+ or similar

Let’s talk perks!

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Please note that this position is

based in Washington, D.C.

and requires the candidate to work

onsite, five days a week . Only candidates currently located in the Washington, D.C. area or those willing to relocate will be considered.

Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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