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City of Huntington Beach

DEPARTMENT SERVICES AIDE (ENTRY) - City Treasurer's Office

City of Huntington Beach, Huntington Beach, California, us, 92615

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Overview

This is a Part Time, Non Permanent Position. Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding opportunity available, as we're looking for the right person to serve as

Department Services Aide

in the

City Treasurer's

Office . Responsibilities

The position will assist with customer service in a variety of duties and requires extensive public contact and payment processing in a high-paced telephone queue and front counter setting. The Department Services Aide duties may include: assistance to residents and business owners, processing of account openings and closings, answering a variety of questions through the phone queue and counter, and processing of payments. Qualifications

The ideal candidate possesses effective and cooperative communication and interpersonal skills, the ability to work well in a busy office environment where attention to detail is important, and excellent customer service skills. Knowledge of : Business English, spelling and grammar; modern office practices, procedures and equipment; personal computer operations; basic math principles; effective public relations/customer service principles, practices and techniques. Ability to : Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; conduct basic research; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusions and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service. Education & Experience : A High School diploma or an equivalent, and at least three (3) years of related skilled experience. General office, public contact, and/or government-related experience highly desirable. Application & Selection Procedure

Application Review Department Interview Selection Process Background Investigation Appointment Please Note:

Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application. SPECIAL CONDITIONS

Public Employee Disaster Service Worker:

In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

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