Delta Air Lines
Director, Risk Management and Insurance
Delta Air Lines, Atlanta, Georgia, United States, 30383
Overview
Director, Risk Management and Insurance at Delta Air Lines. Based in Atlanta, Georgia, reporting to the Senior Vice President & Treasurer within the Finance Division. The role has two direct reports and a total team of ten (including three insurance placement colleagues and seven aviation claims colleagues). Travel (including international travel to London and Bermuda) and a hybrid work-from-home arrangement are expected. Experience in risk management, insurance brokerage/consultancy, or insurance company operations is preferred; aviation experience is a plus but not required. Key Responsibilities
Cultivate and collaborate with internal stakeholders across departments (Security, Human Resources, Corporate Real Estate, Legal, Cash Management/Treasury, Environmental, Tech Ops, Financial Reporting, and Emergency Response Team). Maintain close coordination with Emergency Response for major events; a colleague from the Risk Management Team will be in the Operations Command Center situation room during events. Lead the insurance team, keeping internal and external stakeholders informed on Delta events, aviation industry trends, and operations. Manage external actuaries, Third Party Administrators (TPAs), insurance brokers, and external risk control engineers to evaluate Workers Compensation and Property loss results and oversee actuarial and Risk Control processes. Hold overall responsibility for all lines of insurance for Delta Air Lines and subsidiaries (including Monroe Energy), covering Aviation, Directors & Officers, Workers Compensation risk financing, Property/Cargo, and related areas. All insured claims (except Workers Compensation) flow through the insurance team to the aviation claims team; an attorney (General Manager level) reports to the Director on insured aviation claims matters. Serve as leader for two captive insurance companies. Oversee risk financing aspects of workers compensation (loss projections, reserves, collateral). Day-to-day claims management for workers compensation resides with Human Resources and is handled by a third-party administrator within an integrated program. Develop familiarity with securing collateral (letters of credit, surety bonds, bank-fronted surety, credit buy-down, etc.) while collaborating with the internal cash management team and casualty broker to collateralize loss projections and reserves. Develop annual insurance budgets for Delta and its subsidiaries. Select, evaluate, and manage external insurance brokers and consultants, with responsibility for performance and compensation. Delta currently operates a two-broker model with major lines of insurance allocated between brokers. Participate in claims reviews with brokers and TPAs regarding OCIP-related claims (Workers Comp and Liability) and aviation claims; provide periodic updates to the Treasurer on significant claim matters. What You Need To Succeed (Minimum Qualifications)
Minimum of 15 years of experience in risk management, insurance placement, and claims oversight. ARM (Associate in Risk Management) or CPCU (Chartered Property Casualty Underwriter) designation required. Analytical skills to assess loss and financial data. Proven experience working with actuaries, insurance brokers, and attorneys. Ability to identify and assess operational and financial risks for the company. Strong knowledge of casualty and property insurance placement, workers' compensation, and liability claims; aviation knowledge is a plus but not required. Commitment to safety and protection of self, others, and personal data. Embraces diverse people, thinking, and styles. High school diploma, GED, or high school equivalency required; must be authorized to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications)
Master's or bachelor's degree in risk management, insurance, or a related field. Benefits And Perks To Help You Keep Climbing
Competitive salary, industry-leading profit sharing, and performance incentives. 401(k) with generous company contributions up to 9%. Paid time off including vacation, holidays, personal time, and maternity/paternity leave. Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life insurance. Family care assistance including fertility support, surrogacy and adoption assistance, lactation support, back-up care, and related programs. Wellbeing programs and resources supporting physical, emotional, social, and financial health. Domestic and international space-available flight privileges for employees and eligible family members. Career development programs and opportunities to achieve long-term career goals. Community service and sustainability initiatives, employee resource groups promoting inclusion. Discounts and voluntary benefits through Delta perks and related services.
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Director, Risk Management and Insurance at Delta Air Lines. Based in Atlanta, Georgia, reporting to the Senior Vice President & Treasurer within the Finance Division. The role has two direct reports and a total team of ten (including three insurance placement colleagues and seven aviation claims colleagues). Travel (including international travel to London and Bermuda) and a hybrid work-from-home arrangement are expected. Experience in risk management, insurance brokerage/consultancy, or insurance company operations is preferred; aviation experience is a plus but not required. Key Responsibilities
Cultivate and collaborate with internal stakeholders across departments (Security, Human Resources, Corporate Real Estate, Legal, Cash Management/Treasury, Environmental, Tech Ops, Financial Reporting, and Emergency Response Team). Maintain close coordination with Emergency Response for major events; a colleague from the Risk Management Team will be in the Operations Command Center situation room during events. Lead the insurance team, keeping internal and external stakeholders informed on Delta events, aviation industry trends, and operations. Manage external actuaries, Third Party Administrators (TPAs), insurance brokers, and external risk control engineers to evaluate Workers Compensation and Property loss results and oversee actuarial and Risk Control processes. Hold overall responsibility for all lines of insurance for Delta Air Lines and subsidiaries (including Monroe Energy), covering Aviation, Directors & Officers, Workers Compensation risk financing, Property/Cargo, and related areas. All insured claims (except Workers Compensation) flow through the insurance team to the aviation claims team; an attorney (General Manager level) reports to the Director on insured aviation claims matters. Serve as leader for two captive insurance companies. Oversee risk financing aspects of workers compensation (loss projections, reserves, collateral). Day-to-day claims management for workers compensation resides with Human Resources and is handled by a third-party administrator within an integrated program. Develop familiarity with securing collateral (letters of credit, surety bonds, bank-fronted surety, credit buy-down, etc.) while collaborating with the internal cash management team and casualty broker to collateralize loss projections and reserves. Develop annual insurance budgets for Delta and its subsidiaries. Select, evaluate, and manage external insurance brokers and consultants, with responsibility for performance and compensation. Delta currently operates a two-broker model with major lines of insurance allocated between brokers. Participate in claims reviews with brokers and TPAs regarding OCIP-related claims (Workers Comp and Liability) and aviation claims; provide periodic updates to the Treasurer on significant claim matters. What You Need To Succeed (Minimum Qualifications)
Minimum of 15 years of experience in risk management, insurance placement, and claims oversight. ARM (Associate in Risk Management) or CPCU (Chartered Property Casualty Underwriter) designation required. Analytical skills to assess loss and financial data. Proven experience working with actuaries, insurance brokers, and attorneys. Ability to identify and assess operational and financial risks for the company. Strong knowledge of casualty and property insurance placement, workers' compensation, and liability claims; aviation knowledge is a plus but not required. Commitment to safety and protection of self, others, and personal data. Embraces diverse people, thinking, and styles. High school diploma, GED, or high school equivalency required; must be authorized to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications)
Master's or bachelor's degree in risk management, insurance, or a related field. Benefits And Perks To Help You Keep Climbing
Competitive salary, industry-leading profit sharing, and performance incentives. 401(k) with generous company contributions up to 9%. Paid time off including vacation, holidays, personal time, and maternity/paternity leave. Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life insurance. Family care assistance including fertility support, surrogacy and adoption assistance, lactation support, back-up care, and related programs. Wellbeing programs and resources supporting physical, emotional, social, and financial health. Domestic and international space-available flight privileges for employees and eligible family members. Career development programs and opportunities to achieve long-term career goals. Community service and sustainability initiatives, employee resource groups promoting inclusion. Discounts and voluntary benefits through Delta perks and related services.
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