Evergreen Goodwill of Northwest Washington
D365 Functional Lead
Evergreen Goodwill of Northwest Washington, Seattle, Washington, us, 98127
Overview
Join to apply for the
D365 Functional Lead
role at
Evergreen Goodwill of Northwest Washington .
Position
Title:
D365 Functional Lead Location:
Seattle Department:
Information Technology Reports to:
Business Applications Manager Supervises:
None FLSA Status:
Salaried, Exempt Salary Range:
$95,000 – $120,000 (DOE)
About The Position
We are seeking a versatile Power Platform & D365 Functional Lead who combines low-code Power Platform development with functional expertise in Dynamics 365 Finance & Commerce to gather requirements, design solutions, and drive user adoption. As the primary IT liaison for Retail, Finance, and Business Operations, the D365 Functional Lead focuses on systems analysis, light configuration, workflow optimization, and day-to-day support for D365, Dayforce, POS, and other enterprise systems. The D365 Functional Lead will manage and optimize D365 applications, translate business needs into functional solutions, oversee implementations and releases, and lead troubleshooting, integrations, and continuous improvement efforts. Evergreen Goodwill’s BI Analyst supports digital transformation by analyzing data, building dashboards and KPIs, and delivering actionable insights to improve operations across donation processing, retail, and workforce development.
Essential Duties And Responsibilities Business Analysis & Change Management
Gather and translate requirements, partner with operations/finance/HR to design and optimize D365 F&O, Commerce, and POS modules.
Run UAT, prepare training materials, maintain user documentation, and keep strong user relationships to drive adoption.
Lead and support AP automation, WMS, and PowerApps initiatives.
Application Support & Administration
Provide day-to-day support and triage for D365, Dayforce, POS and other applications.
Handle application configuration, user access, platform administration, and incident tracking.
Provide hands-on support resolution with vendors, or internal teams.
Projects Management
Lead software application implementations, integrations, migrations, upgrades, and feature rollouts.
Develop effective project plans, track milestones, budgets and risks.
Coordinate application version releases and maintenance windows.
Data, BI & Reporting
Design and maintain Power BI self-service dashboards and automated reports.
Perform data analysis and ETL oversight, monitor data quality.
Present insights to inform business decisions.
Strategy, Governance & Vendor Management
Define application roadmap and optimization opportunities.
Manage vendor relationships/contracts and performance.
Ensure compliance and security practices.
Produce leadership reporting and long-term documentation.
Qualifications
Education, Experience, Computer Skills, & Certificates
Bachelor’s degree in Computer Science, Business Information Systems, or related field.
5+ years as a BSA or D365 functional consultant.
Deep experience with D365 F&O, Commerce, and integrations (APIs, Power Platform).
Project management and process documentation skills.
Experience with Power BI, Power Apps, and data/reporting environments preferred.
Microsoft Dynamics 365 certification(s) strongly preferred.
Experience in non-profit, retail, or eCommerce environments a plus.
Ability to learn new technology and software as related to the job.
Physical Abilities Sit or stand for long periods; use computer systems and communicate with others effectively.
Able to lift/push/pull up to 25 lbs.; perform repetitive fine motor tasks.
Vision requirements including close/distance/color perception and depth perception.
Ability to communicate with others, including those with limited English skills.
Operate office equipment and read/analyze data; prepare and present reports.
Maintain reliable attendance.
Work Environment Office environment with moderate noise; travel to offsite meetings and events may be required.
Full-time, Monday through Friday, with occasional evenings and weekends.
Subject to Evergreen Goodwill policies and procedures.
EEO Statement
Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
Benefits Health plan including medical, dental, vision and prescription coverage
Employer-paid life, AD&D, and long-term disability insurance for salaried employees
Voluntary supplemental coverage for life, accident, illness, and disability
Flexible Spending Accounts (FSA)
Roth and 403(b) Retirement Savings Plan
Paid vacation, holidays and sick time
Employee discounts and EAP
Career advancement opportunities and paid job training
This document does not represent a contract of employment. Evergreen Goodwill reserves the right to change this job description and/or assign tasks as needed.
#J-18808-Ljbffr
Join to apply for the
D365 Functional Lead
role at
Evergreen Goodwill of Northwest Washington .
Position
Title:
D365 Functional Lead Location:
Seattle Department:
Information Technology Reports to:
Business Applications Manager Supervises:
None FLSA Status:
Salaried, Exempt Salary Range:
$95,000 – $120,000 (DOE)
About The Position
We are seeking a versatile Power Platform & D365 Functional Lead who combines low-code Power Platform development with functional expertise in Dynamics 365 Finance & Commerce to gather requirements, design solutions, and drive user adoption. As the primary IT liaison for Retail, Finance, and Business Operations, the D365 Functional Lead focuses on systems analysis, light configuration, workflow optimization, and day-to-day support for D365, Dayforce, POS, and other enterprise systems. The D365 Functional Lead will manage and optimize D365 applications, translate business needs into functional solutions, oversee implementations and releases, and lead troubleshooting, integrations, and continuous improvement efforts. Evergreen Goodwill’s BI Analyst supports digital transformation by analyzing data, building dashboards and KPIs, and delivering actionable insights to improve operations across donation processing, retail, and workforce development.
Essential Duties And Responsibilities Business Analysis & Change Management
Gather and translate requirements, partner with operations/finance/HR to design and optimize D365 F&O, Commerce, and POS modules.
Run UAT, prepare training materials, maintain user documentation, and keep strong user relationships to drive adoption.
Lead and support AP automation, WMS, and PowerApps initiatives.
Application Support & Administration
Provide day-to-day support and triage for D365, Dayforce, POS and other applications.
Handle application configuration, user access, platform administration, and incident tracking.
Provide hands-on support resolution with vendors, or internal teams.
Projects Management
Lead software application implementations, integrations, migrations, upgrades, and feature rollouts.
Develop effective project plans, track milestones, budgets and risks.
Coordinate application version releases and maintenance windows.
Data, BI & Reporting
Design and maintain Power BI self-service dashboards and automated reports.
Perform data analysis and ETL oversight, monitor data quality.
Present insights to inform business decisions.
Strategy, Governance & Vendor Management
Define application roadmap and optimization opportunities.
Manage vendor relationships/contracts and performance.
Ensure compliance and security practices.
Produce leadership reporting and long-term documentation.
Qualifications
Education, Experience, Computer Skills, & Certificates
Bachelor’s degree in Computer Science, Business Information Systems, or related field.
5+ years as a BSA or D365 functional consultant.
Deep experience with D365 F&O, Commerce, and integrations (APIs, Power Platform).
Project management and process documentation skills.
Experience with Power BI, Power Apps, and data/reporting environments preferred.
Microsoft Dynamics 365 certification(s) strongly preferred.
Experience in non-profit, retail, or eCommerce environments a plus.
Ability to learn new technology and software as related to the job.
Physical Abilities Sit or stand for long periods; use computer systems and communicate with others effectively.
Able to lift/push/pull up to 25 lbs.; perform repetitive fine motor tasks.
Vision requirements including close/distance/color perception and depth perception.
Ability to communicate with others, including those with limited English skills.
Operate office equipment and read/analyze data; prepare and present reports.
Maintain reliable attendance.
Work Environment Office environment with moderate noise; travel to offsite meetings and events may be required.
Full-time, Monday through Friday, with occasional evenings and weekends.
Subject to Evergreen Goodwill policies and procedures.
EEO Statement
Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
Benefits Health plan including medical, dental, vision and prescription coverage
Employer-paid life, AD&D, and long-term disability insurance for salaried employees
Voluntary supplemental coverage for life, accident, illness, and disability
Flexible Spending Accounts (FSA)
Roth and 403(b) Retirement Savings Plan
Paid vacation, holidays and sick time
Employee discounts and EAP
Career advancement opportunities and paid job training
This document does not represent a contract of employment. Evergreen Goodwill reserves the right to change this job description and/or assign tasks as needed.
#J-18808-Ljbffr