FIRST
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Overview
ASSOCIATE EVENT TECHNOLOGY MANAGER
at FIRST, a leading global brand experience agency, supports clients across financial services, technology, media, aerospace, healthcare and professional services. FIRST has received multiple accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, Top Agency of the Year 2024 by Event Marketer, Global Agency of the Year, over 100 employees by C&IT, and inclusion in the 200 Top Marketing Agencies lists (2022–2024) by Chief Marketer. Learn more at www.firstagency.com. Location: Remote working with EST time zone essential. What You Would Get To Do
In this capacity, the ideal candidate represents the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions Advises on user experience of all pre-event and onsite registration for both virtual and in-person events Implementation and project management of event registration websites, app builds and all technological aspects of our events Troubleshoot technical issues Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc. Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements Work with Event delivery team on overall program logistics, production, and implementation Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate Registration desk flow design and set up Assist in contacting clients for relevant information pertaining to the event Create and distribute post event client surveys Coordinate planning and utilization of mobile apps. May assist with build depending on platform. List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics Provide the client with cost savings / value adds whenever possible Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination Strong Working Knowledge Of Cvent FLEX Required Bachelor’s Degree preferred General knowledge of HTML and CSS is a plus, but not required Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred Proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint Proven ability to manage multiple projects simultaneously Very good written and oral communication skills at all levels Client centric, approachable, able to adjust to client needs and style; adapt to ever changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Benefits Medical, Dental & Vision including high deductible plan with HSA 401(k) Flexible Spending Accounts Generous Paid Time Off Employee Assistance Program (EAP) Life, Disability & Pet Coverages Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Salary: United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Equal Opportunity Employer: FIRST is committed to Equal Employment Opportunity and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, marital or domestic partnership status, or any other status protected by law. If any candidate needs adjustments, please get in touch to discuss suitable roles. Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Events Services Referrals increase your chances of interviewing at FIRST by 2x. Get notified about new Event Manager jobs in First, WV. First, WV job posting details: $70,000.00-$100,000.00. This description may include extraneous lines not relevant to the role.
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ASSOCIATE EVENT TECHNOLOGY MANAGER
at FIRST, a leading global brand experience agency, supports clients across financial services, technology, media, aerospace, healthcare and professional services. FIRST has received multiple accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, Top Agency of the Year 2024 by Event Marketer, Global Agency of the Year, over 100 employees by C&IT, and inclusion in the 200 Top Marketing Agencies lists (2022–2024) by Chief Marketer. Learn more at www.firstagency.com. Location: Remote working with EST time zone essential. What You Would Get To Do
In this capacity, the ideal candidate represents the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions Advises on user experience of all pre-event and onsite registration for both virtual and in-person events Implementation and project management of event registration websites, app builds and all technological aspects of our events Troubleshoot technical issues Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc. Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements Work with Event delivery team on overall program logistics, production, and implementation Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate Registration desk flow design and set up Assist in contacting clients for relevant information pertaining to the event Create and distribute post event client surveys Coordinate planning and utilization of mobile apps. May assist with build depending on platform. List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics Provide the client with cost savings / value adds whenever possible Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination Strong Working Knowledge Of Cvent FLEX Required Bachelor’s Degree preferred General knowledge of HTML and CSS is a plus, but not required Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred Proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint Proven ability to manage multiple projects simultaneously Very good written and oral communication skills at all levels Client centric, approachable, able to adjust to client needs and style; adapt to ever changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Benefits Medical, Dental & Vision including high deductible plan with HSA 401(k) Flexible Spending Accounts Generous Paid Time Off Employee Assistance Program (EAP) Life, Disability & Pet Coverages Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Salary: United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Equal Opportunity Employer: FIRST is committed to Equal Employment Opportunity and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, marital or domestic partnership status, or any other status protected by law. If any candidate needs adjustments, please get in touch to discuss suitable roles. Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Events Services Referrals increase your chances of interviewing at FIRST by 2x. Get notified about new Event Manager jobs in First, WV. First, WV job posting details: $70,000.00-$100,000.00. This description may include extraneous lines not relevant to the role.
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