FIRST
Overview
Associate Event Technology Manager at FIRST. The role represents the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The position supports registration websites, technology platform integration, data management, and collaboration with the event delivery team. The role includes assisting with the implementation and ongoing support of new technology platforms and leveraging Advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions
Advises on user experience of all pre-event and onsite registration for both virtual and in-person events Implementation and project management of event registration websites, app builds and all technological aspects of our events Troubleshoot technical issues Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc. Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements Work with Event delivery team on overall program logistics, production, and implementation Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate Registration desk flow design and set up Assist in contacting clients for relevant information pertaining to the event Create and distribute post event client surveys Coordinate planning and utilization of mobile apps. May assist with build depending on platform. List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics Provide the client with cost savings / value adds whenever possible Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination Strong Working Knowledge Of Cvent FLEX Required Bachelor’s Degree preferred General knowledge of HTML and CSS is a plus, but not required Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred Proficiency with Microsoft Office – especially Excel (VLOOKUP) and PowerPoint Proven ability to manage multiple projects simultaneously Very good written and oral communication skills at all levels Client centric, approachable, able to adjust to client needs and style; adaptable to changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Benefits
Medical, Dental & Vision with HDHP and HSA option 401(k) Flexible Spending Accounts Generous Paid Time Off Employee Assistance Program Life, Disability & Pet Coverage Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Location
New York City (hybrid - 2x a week in office) Compensation
United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Equal Opportunity
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital or other status. FIRST provides a work environment free of discrimination and harassment and will discuss adjustments or other suitable roles if needed.
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Associate Event Technology Manager at FIRST. The role represents the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The position supports registration websites, technology platform integration, data management, and collaboration with the event delivery team. The role includes assisting with the implementation and ongoing support of new technology platforms and leveraging Advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions
Advises on user experience of all pre-event and onsite registration for both virtual and in-person events Implementation and project management of event registration websites, app builds and all technological aspects of our events Troubleshoot technical issues Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc. Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements Work with Event delivery team on overall program logistics, production, and implementation Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate Registration desk flow design and set up Assist in contacting clients for relevant information pertaining to the event Create and distribute post event client surveys Coordinate planning and utilization of mobile apps. May assist with build depending on platform. List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics Provide the client with cost savings / value adds whenever possible Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination Strong Working Knowledge Of Cvent FLEX Required Bachelor’s Degree preferred General knowledge of HTML and CSS is a plus, but not required Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred Proficiency with Microsoft Office – especially Excel (VLOOKUP) and PowerPoint Proven ability to manage multiple projects simultaneously Very good written and oral communication skills at all levels Client centric, approachable, able to adjust to client needs and style; adaptable to changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Benefits
Medical, Dental & Vision with HDHP and HSA option 401(k) Flexible Spending Accounts Generous Paid Time Off Employee Assistance Program Life, Disability & Pet Coverage Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Location
New York City (hybrid - 2x a week in office) Compensation
United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Equal Opportunity
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital or other status. FIRST provides a work environment free of discrimination and harassment and will discuss adjustments or other suitable roles if needed.
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