Vertiv Co
Overview
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class customer service and safety culture Company leaders have many years of hands-on Field Service experience in this industry Tremendous focus on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with immersive, hands-on learning Competitive benefits include smartphone, laptop, PPE, other tools-of-the-trade, 401k with company match, generous PTO/vacation plan, medical, vision, dental, and more Abundant technical resources including 24/7 technical/factory support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Commitment to promoting a strong work/life balance Employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world-class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the on-site technical representative for large jobs from construction start through start-up, site acceptance testing, and project completion. The Site Leader establishes, grows, and maintains rapport with customers, co-workers, sales representatives, and others as appropriate. The Site Leader works with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience. Duties & Responsibilities
Role Summary Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Lead a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represent Vertiv at daily customer meetings and communicate technical requirements for the day’s schedule to coordinate activity on-site Lead and support start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending on manpower availability and site location Provide daily status reports to Service Management, Project Management, and the sales representative Technical Responsibilities Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Safety Responsibilities Leads daily Vertiv toolbox talks, pre-job safety walks and inspections, and drives necessary corrective/preventive actions in a timely fashion Adheres to and administers all site and Vertiv safety policies on job sites Operates in a safe manner according to published safety guidelines Wears appropriate PPE as per company guidelines and duties Adheres to work hours policy guidelines – “14 hours rule” Reports all work-related accidents or injuries within 24 hours to the appropriate personnel Leads by example with regards to safety and uses STOP WORK Authority, Good Catch engagement, and timely closure of corrective actions Administrative Responsibilities Ensures adherence to Vertiv warranty process in partnership with Project Manager Provides accurate and timely reporting in accordance with guidelines (timecards, expense reports, mileage, SR/task closure, forms, etc.) Supports Project Manager with obtaining technical data to maintain project systems Maintains company property per policies (credit cards, PPE, test equipment, laptop, smartphone, etc.) Customer Satisfaction Responsibilities Provides proper and adequate communication to internal and external customers Ensures daily alignment of customer expectations with Vertiv activity and re-aligns as needed Maintains customer satisfaction rates according to company guidelines Personal Performance Expectations Make decisions prioritizing Safety, Quality, Timeliness, Cost, Productivity Make timely technical and commercial decisions under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with startup/escalation processes and procedures Lead by example and align with Vertiv behaviors Communicate effectively with all levels of the organization Handle stressful situations with diplomacy Qualifications Experience (one or more of the following): ASEET or ASMET preferred; equivalent industry experience in start-up/commissioning of power and/or HVAC equipment; six years military experience in a related field; minimum 2 years in industrial construction management Interpersonal Skills: Vertiv Behavior practitioner; strong organizational and communication skills; independent operator; ability to build trusted customer relationships; collaborative under pressure; executive presence Ability to read and interpret electrical one-line diagrams and blueprints Lead by example with a high standard of conduct and up-to-date product certifications Technical skills: site evaluation, task reporting, solution recommendation, leading technical activities, on-site customer consultation, project leadership Computer skills: word processing, spreadsheets, email, test equipment/data analysis programs; familiarity with computer networks Mechanical aptitude Working Conditions
Long-term assignments 4 weeks to 12+ months depending on project scope Travel with field rotation: three consecutive weeks on site, one week at home office for administrative duties Industrial new construction or retrofit projects Flexible schedules, including weekends, evenings, and holidays Valid driver’s license Deployable in emergencies Physical Requirements
Regular standing, walking, use of hands and fingers, handling objects; reaching with arms; stooping, kneeling, crouching or crawling; talking and hearing; vision requirements include close, distant, color, peripheral, depth, and focus adjustment. Must be able to lift up to 50 pounds regularly and up to 75 pounds occasionally. Vertiv will provide reasonable accommodations for qualified individuals with disabilities as required by law, when the individual is otherwise qualified to perform essential job functions and accommodations do not impose an undue hardship. Core Principals, Strategic Priorities, and Behaviors We embrace safety, integrity, respect, teamwork, diversity and inclusion. Our strategic priorities include Customer Focus, Operational Excellence, High-Performance Culture, Innovation, and Financial Strength. Our behaviors include Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, and Learn and Seek Development. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and health, without discrimination. If you require assistance applying, please email help.join@vertivco.com. For more information about this role, visit the company’s career page on Vertiv.com/Careers. Work Authorization No calls or agencies. Vertiv will only employ those legally authorized to work in the United States. This position does not provide sponsorship. Individuals on temporary visas or who need sponsorship are not eligible for hire.
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At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class customer service and safety culture Company leaders have many years of hands-on Field Service experience in this industry Tremendous focus on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with immersive, hands-on learning Competitive benefits include smartphone, laptop, PPE, other tools-of-the-trade, 401k with company match, generous PTO/vacation plan, medical, vision, dental, and more Abundant technical resources including 24/7 technical/factory support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Commitment to promoting a strong work/life balance Employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world-class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the on-site technical representative for large jobs from construction start through start-up, site acceptance testing, and project completion. The Site Leader establishes, grows, and maintains rapport with customers, co-workers, sales representatives, and others as appropriate. The Site Leader works with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience. Duties & Responsibilities
Role Summary Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Lead a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represent Vertiv at daily customer meetings and communicate technical requirements for the day’s schedule to coordinate activity on-site Lead and support start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending on manpower availability and site location Provide daily status reports to Service Management, Project Management, and the sales representative Technical Responsibilities Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Safety Responsibilities Leads daily Vertiv toolbox talks, pre-job safety walks and inspections, and drives necessary corrective/preventive actions in a timely fashion Adheres to and administers all site and Vertiv safety policies on job sites Operates in a safe manner according to published safety guidelines Wears appropriate PPE as per company guidelines and duties Adheres to work hours policy guidelines – “14 hours rule” Reports all work-related accidents or injuries within 24 hours to the appropriate personnel Leads by example with regards to safety and uses STOP WORK Authority, Good Catch engagement, and timely closure of corrective actions Administrative Responsibilities Ensures adherence to Vertiv warranty process in partnership with Project Manager Provides accurate and timely reporting in accordance with guidelines (timecards, expense reports, mileage, SR/task closure, forms, etc.) Supports Project Manager with obtaining technical data to maintain project systems Maintains company property per policies (credit cards, PPE, test equipment, laptop, smartphone, etc.) Customer Satisfaction Responsibilities Provides proper and adequate communication to internal and external customers Ensures daily alignment of customer expectations with Vertiv activity and re-aligns as needed Maintains customer satisfaction rates according to company guidelines Personal Performance Expectations Make decisions prioritizing Safety, Quality, Timeliness, Cost, Productivity Make timely technical and commercial decisions under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with startup/escalation processes and procedures Lead by example and align with Vertiv behaviors Communicate effectively with all levels of the organization Handle stressful situations with diplomacy Qualifications Experience (one or more of the following): ASEET or ASMET preferred; equivalent industry experience in start-up/commissioning of power and/or HVAC equipment; six years military experience in a related field; minimum 2 years in industrial construction management Interpersonal Skills: Vertiv Behavior practitioner; strong organizational and communication skills; independent operator; ability to build trusted customer relationships; collaborative under pressure; executive presence Ability to read and interpret electrical one-line diagrams and blueprints Lead by example with a high standard of conduct and up-to-date product certifications Technical skills: site evaluation, task reporting, solution recommendation, leading technical activities, on-site customer consultation, project leadership Computer skills: word processing, spreadsheets, email, test equipment/data analysis programs; familiarity with computer networks Mechanical aptitude Working Conditions
Long-term assignments 4 weeks to 12+ months depending on project scope Travel with field rotation: three consecutive weeks on site, one week at home office for administrative duties Industrial new construction or retrofit projects Flexible schedules, including weekends, evenings, and holidays Valid driver’s license Deployable in emergencies Physical Requirements
Regular standing, walking, use of hands and fingers, handling objects; reaching with arms; stooping, kneeling, crouching or crawling; talking and hearing; vision requirements include close, distant, color, peripheral, depth, and focus adjustment. Must be able to lift up to 50 pounds regularly and up to 75 pounds occasionally. Vertiv will provide reasonable accommodations for qualified individuals with disabilities as required by law, when the individual is otherwise qualified to perform essential job functions and accommodations do not impose an undue hardship. Core Principals, Strategic Priorities, and Behaviors We embrace safety, integrity, respect, teamwork, diversity and inclusion. Our strategic priorities include Customer Focus, Operational Excellence, High-Performance Culture, Innovation, and Financial Strength. Our behaviors include Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, and Learn and Seek Development. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and health, without discrimination. If you require assistance applying, please email help.join@vertivco.com. For more information about this role, visit the company’s career page on Vertiv.com/Careers. Work Authorization No calls or agencies. Vertiv will only employ those legally authorized to work in the United States. This position does not provide sponsorship. Individuals on temporary visas or who need sponsorship are not eligible for hire.
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