Vertiv
Overview
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted service provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, PPE and other tools-of-the-trade, 401k with company match, Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Commitment to promoting a strong work/life balance Veterans with technical backgrounds are welcome Role
The Site Leader provides world-class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the on-site technical representative for large jobs, from construction start through start-up, site acceptance testing, and project completion. The Site Leader works with the Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience. Duties & Responsibilities
ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Lead a multi-disciplinary on-site team (Project Leaders, Installers, Technicians, Customer Engineers, subcontractors) Represent Vertiv at daily customer meetings and coordinate technical requirements for the day’s schedule Lead and support start-up and site testing activities Ensure sufficient manpower on-site each day to perform start-up and site testing Assist during start-up and site testing as necessary, depending on manpower and site location Provide daily status reports to Service Management, Project Management and sales reps Technical Responsibilities
Keeps current on Vertiv equipment start-up, commissioning processes, procedures, and tools Keeps current on Safety Bulletins, Field Change Notices, and Service Tips Safety Responsibilities
Leads daily toolbox talks, pre-job safety walk and inspections; drives corrective/preventative actions in a timely fashion Adheres to all site and Vertiv Safety policies Operates safely per published guidelines and wears required PPE Adheres to work hours policy guidelines – “14 hours rule” Reports all work-related accidents or injuries within 24 hours Leads by example with STOP WORK authority and timely corrective actions Administrative Responsibilities
Adheres to Vertiv Warranty process in partnership with the Project Manager Provides accurate and timely reporting (timecards, expense reports, mileage, SR/task closure, etc.) Supports Project Manager with obtaining necessary technical data to maintain project systems Maintains company property (credit cards, PPE, test equipment, laptop, smartphone, etc.) Customer Satisfaction Responsibilities
Provides proper and adequate communication to internal and external customers Ensures daily alignment of customer expectations and Vertiv activity; drives clarification if needed Maintains customer satisfaction rates according to company guidelines Personal Performance Expectations
Make decisions prioritizing Safety, Quality, Timeliness, Cost, Productivity Make timely technical and commercial decisions under pressure Maintain productive utilization rate per guidelines Adhere to dress code and safety regulations; follow startup/escalation processes Lead by example and align with Vertiv Behaviors Communicate effectively with all organizational levels Handle stressful situations calmly; demonstrate diplomacy Qualifications
Experience (one or more of the following): ASEET or ASMET preferred; equivalent industry experience in start-up and commissioning of power and/or HVAC equipment; six years military experience in a related field; minimum 2 years in Industrial construction management Interpersonal Skills: Vertiv Behavior practitioner; strong organizational skills; independent operator; strong verbal and written communication; ability to build trusted customer relationships; collaborative in high-stress environments; executive presence Must read and interpret electrical one-line diagrams and blueprints Lead by example; high standard of conduct; product certifications up to date Technical skills: site evaluation, reporting, on-site customer solutions, leading technical activities, COHE procedures, on-site testing Computer skills: word processing, reporting, spreadsheets, email, test equipment and data analysis programs; familiarity with computer networks Mechanical aptitude Working Conditions
Long-term assignments 4 weeks to 12+ months Travel with field rotation if located away from residence; minimum 40 hours on billable tasks while on rotation Industrial new construction or retrofit projects Flexible schedules including weekends, evenings, and holidays Valid driver’s license Deployable in emergencies Physical Requirements
Regularly stand, walk, use hands, reach, stoop, kneel, talk, hear, and smell. Vision requirements and the ability to lift up to 50 pounds (occasionally up to 75 pounds). Vertiv will make reasonable accommodations for qualified employees or candidates with disabilities where not imposing undue hardship. Our core principals and strategic priorities emphasize safety, integrity, respect, teamwork, and inclusion with a focus on customer outcomes and continuous improvement. Work Authorization
No calls or agencies. Vertiv will only employ those legally authorized to work in the United States. Sponsorship is not provided for this role. Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Appliances, Electrical, and Electronics Manufacturing
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At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted service provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, PPE and other tools-of-the-trade, 401k with company match, Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Commitment to promoting a strong work/life balance Veterans with technical backgrounds are welcome Role
The Site Leader provides world-class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the on-site technical representative for large jobs, from construction start through start-up, site acceptance testing, and project completion. The Site Leader works with the Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience. Duties & Responsibilities
ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Lead a multi-disciplinary on-site team (Project Leaders, Installers, Technicians, Customer Engineers, subcontractors) Represent Vertiv at daily customer meetings and coordinate technical requirements for the day’s schedule Lead and support start-up and site testing activities Ensure sufficient manpower on-site each day to perform start-up and site testing Assist during start-up and site testing as necessary, depending on manpower and site location Provide daily status reports to Service Management, Project Management and sales reps Technical Responsibilities
Keeps current on Vertiv equipment start-up, commissioning processes, procedures, and tools Keeps current on Safety Bulletins, Field Change Notices, and Service Tips Safety Responsibilities
Leads daily toolbox talks, pre-job safety walk and inspections; drives corrective/preventative actions in a timely fashion Adheres to all site and Vertiv Safety policies Operates safely per published guidelines and wears required PPE Adheres to work hours policy guidelines – “14 hours rule” Reports all work-related accidents or injuries within 24 hours Leads by example with STOP WORK authority and timely corrective actions Administrative Responsibilities
Adheres to Vertiv Warranty process in partnership with the Project Manager Provides accurate and timely reporting (timecards, expense reports, mileage, SR/task closure, etc.) Supports Project Manager with obtaining necessary technical data to maintain project systems Maintains company property (credit cards, PPE, test equipment, laptop, smartphone, etc.) Customer Satisfaction Responsibilities
Provides proper and adequate communication to internal and external customers Ensures daily alignment of customer expectations and Vertiv activity; drives clarification if needed Maintains customer satisfaction rates according to company guidelines Personal Performance Expectations
Make decisions prioritizing Safety, Quality, Timeliness, Cost, Productivity Make timely technical and commercial decisions under pressure Maintain productive utilization rate per guidelines Adhere to dress code and safety regulations; follow startup/escalation processes Lead by example and align with Vertiv Behaviors Communicate effectively with all organizational levels Handle stressful situations calmly; demonstrate diplomacy Qualifications
Experience (one or more of the following): ASEET or ASMET preferred; equivalent industry experience in start-up and commissioning of power and/or HVAC equipment; six years military experience in a related field; minimum 2 years in Industrial construction management Interpersonal Skills: Vertiv Behavior practitioner; strong organizational skills; independent operator; strong verbal and written communication; ability to build trusted customer relationships; collaborative in high-stress environments; executive presence Must read and interpret electrical one-line diagrams and blueprints Lead by example; high standard of conduct; product certifications up to date Technical skills: site evaluation, reporting, on-site customer solutions, leading technical activities, COHE procedures, on-site testing Computer skills: word processing, reporting, spreadsheets, email, test equipment and data analysis programs; familiarity with computer networks Mechanical aptitude Working Conditions
Long-term assignments 4 weeks to 12+ months Travel with field rotation if located away from residence; minimum 40 hours on billable tasks while on rotation Industrial new construction or retrofit projects Flexible schedules including weekends, evenings, and holidays Valid driver’s license Deployable in emergencies Physical Requirements
Regularly stand, walk, use hands, reach, stoop, kneel, talk, hear, and smell. Vision requirements and the ability to lift up to 50 pounds (occasionally up to 75 pounds). Vertiv will make reasonable accommodations for qualified employees or candidates with disabilities where not imposing undue hardship. Our core principals and strategic priorities emphasize safety, integrity, respect, teamwork, and inclusion with a focus on customer outcomes and continuous improvement. Work Authorization
No calls or agencies. Vertiv will only employ those legally authorized to work in the United States. Sponsorship is not provided for this role. Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Appliances, Electrical, and Electronics Manufacturing
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