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CloudFlare

Software Engineering Manager, AI Agents

CloudFlare, Austin, Texas, us, 78716

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Overview

At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. We power millions of websites and other Internet properties and continuously improve performance and security for customers ranging from individual bloggers to Fortune 500 companies. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills. We value diversity and inclusion and hire based on potential while supporting growth throughout your time at Cloudflare. Come join us! Software Engineering Manager, AI Agents

Location:

Austin, TX Why this role matters

We are building industrial-scale AI agents that support customers directly. Your team powers real customer interactions from day one. Cloudflare already has the parts; you assemble them into a repeatable platform and ship real customer value fast. Role intent

Lead a team that ships production agents on the Cloudflare stack. Hands on. Execution first. Your team's code is the front door for millions. What you will do

Build and run a team of 4 to 8 senior engineers Set a simple roadmap and ship every two weeks Keep quality high with crisp PRs, tests that matter, and fast rollbacks Own on call, incident review, and redlines for latency, errors, cost Partner with Support, Success, Product, Security, and Data to land safe automations Prove impact with metrics such as time to first response, resolution, cost per case, and automation rate Assemble Cloudflare primitives into shared modules: Workers runtime, Durable Objects memory, Vectorize recall, KV and R2 for config and files, D1 or Postgres where needed, Queues or Pub/Sub for async Use Agent SDK for tools, planning, memory, and traces Bake in safety: Zero Trust, WAF, API Shield, DLP, scoped secrets, Gateway egress Your team will build

Agents on Workers with Durable Objects for state and short-term memory Tooling via Agent SDK, MCP, and function calling Vectorize for semantic memory, plus evals, guardrails, and audits Flows that summarize, propose fixes, close, and escalate cleanly to humans Simple status and metrics with no mystery boxes Must have

You've led an engineering team that ships in production Strong Cloudflare platform experience or similar edge serverless work Clear grasp of modern agent patterns and how to apply them on Cloudflare Solid TypeScript or Rust experience; HTTP, queues, async, performance Comfortable with model tooling: prompts, tool calls, evals, safety checks Obsessed with logs, traces, metrics; you set and hold SLOs Nice to have

Workers AI, AI Gateway, and Vectorize in production Salesforce or Service Cloud integrations; webhooks and case APIs Security depth: prompt injection protection, secrets handling, data scopes, PII controls How we build

Align fast on what matters. Divide and conquer. Own your piece. Ship. Watch customers use it. Learn and repeat. Real impact:

Your team serves millions of Internet properties in 300+ cities. Ship culture:

Two week cycles. No bureaucracy. Code in production fast. Technical depth:

Managers who code. Architects who ship. No ivory towers. Show us how you'd architect agents on Workers, build a team roadmap, handle incidents, and ship a feature in two weeks with proper flags, monitoring, and rollback. Team mission

The Agent Tech team owns the end-to-end stack for customer-facing agents on Cloudflare. Everything runs at the edge. Core stack:

Workers, Durable Objects, KV, R2, D1, Queues, Pub/Sub, Vectorize, Workers AI, AI Gateway, Pages, Zero Trust. Principles:

Ship fast. Measure truth. Simplify relentlessly. Own outcomes. Equity

This role is eligible to participate in Cloudflare’s equity plan. Benefits overview

Cloudflare offers a complete package of benefits and programs to support you and your family. Benefits may vary by location. Health & Welfare Benefits: Medical/Rx, Vision, FSA, Commuter benefits, Fertility & Family Forming, mental health support, Global Travel Medical Insurance, Disability Insurance, 401(k), Employee Stock Participation Time Off: Flexible paid time off, parental and other leave programs What makes Cloudflare special?

We’re a highly ambitious, large-scale technology company with a soul. We protect the free and open Internet and contribute to initiatives like Project Galileo, the Athenian Project, and privacy-focused services with 1.1.1.1. Equal Employment Opportunity

Cloudflare is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, or any other status protected by law. We are an AA/Veterans/Disabled Employer. Accommodation

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact hr@cloudflare.com or 101 Townsend St, San Francisco, CA 94107. Apply for this job

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