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Montefiore Medical Center

TECHNICAL LEAD-EPIC PATIENT ENGAGEMENT - 2862

Montefiore Medical Center, Yonkers, New York, United States

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Overview City/State:

Yonkers, New York

Grant Funded:

No

Department:

MIT - Epic - Patient Engagement

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$113,080.00-$141,350.00

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than one hundred years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

Montefiore is an exceptional place to build a meaningful career.

Position Summary We are currently seeking a

Technical Lead

to oversee the technical work of a growing team focused on patient engagement solutions across

Epic and non-Epic platforms . This position offers the opportunity to lead critical initiatives that shape how patients interact with their care through web, mobile, and communication technologies.

Key Responsibilities

Lead and mentor a high-performing team on technical building, integrating, and supporting Epic and non-Epic patient engagement systems.

Oversee solution design, configuration, testing, deployment, and lifecycle management of digital software and hardware solutions.

Guide project planning activities including scope definition, resource allocation, timelines, and risk mitigation.

Collaborate with clinical and operational stakeholders to understand user needs and translate them into technical solutions.

Provide escalation support through advanced troubleshooting and direct coordination with vendors.

Review system builds and code to ensure alignment with Montefiore standards, regulatory requirements, and optimal system performance.

Stay current on emerging technologies and trends in digital health and patient engagement.

Support on-call responsibilities on a 24x7 rotating basis, including on-site support as needed.

Required

Bachelor's degree in Computer Science, Information Systems, or a related field—or equivalent professional experience

At least 1 year of experience in a supervisory, Team Lead, or Technical Lead role within IT, with a minimum of 5 years' experience in a technical healthcare IT position

Demonstrated ability to lead cross-functional teams, delegate tasks, and manage performance

Strong background in implementing and maintaining software solutions

Technical skills related to programming, APIs, system integrations, HTML, CSS, JavaScript, and frameworks (java, .NET)

Technical skills related to HL7, CDA, FHIR, and XDS.b

Experience with database querying and certificate management

Experience with monitoring, logging, and performance tuning of web applications

Knowledge of interoperability, interfaces, and integration

Excellent communication and interpersonal skills to work effectively with technical teams and end users

Strong analytical, problem-solving, debugging and documentation skills

Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)

Preferred

Epic certification in at least one of the following: Epic Ambulatory, ClinDoc, Bridges or MyChart (must obtain MyChart certification within 3 months of hire if not currently certified)

Familiarity with Regulatory Awareness of ONC/CMS interoperability mandates, TEFCA, 21st Century Cures Act and patient access rules

Familiarity with telehealth platforms, mobile apps, or digital front door technologies

Experience managing or deploying web servers (IIS, Windows Server)

Knowledge of Agile Methodologies, including Scrum/Kanban practices, sprint planning, and velocity tracking

Note Meeting all Epic certification requirements is a condition of employment.

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Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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