Ardent
Overview
GIS Operations Research Analyst
role at
Ardent
– join to apply. Ardent and its partners are seeking a highly skilled GIS Operations Research Analyst to support data-driven decision-making at ICE through advanced analytics, geospatial technology, and enterprise GIS administration. This position is ideal for a candidate with strong ESRI Enterprise administration experience, operational research expertise, and an interest in contributing to national-level missions. The role is full-time and on-site at the ICE Ops Center in Washington, DC. Ardent offers highly competitive benefits, professional development opportunities, and a culture that embraces flexibility, innovation, collaboration, and career growth. We are committed to being “All In” for our employees and clients. Key Responsibilities
Serve as a Senior Operations Research Analyst, leading complex data analysis and reporting projects in support of strategic decision-making. Oversee the creation and implementation of performance dashboards, maps, and statistical models using large and diverse datasets. Administer and maintain ESRI Enterprise GIS systems, with emphasis on Portal for ArcGIS configuration, optimization, security, and user management. Manage geospatial data workflows, enterprise integrations, and performance tuning for enterprise GIS environments. Conduct quality control, validation, and continuous improvement of data and analytics products. Collaborate with multidisciplinary teams to identify data gaps and develop meaningful visualizations and analytic tools. Present complex findings clearly to both technical and non-technical stakeholders. Support application automation and customization using scripting/coding languages such as Python, .NET, or Java (preferred). Required Qualifications
Master's degree (MA/MS) in Operations Research, Mathematics, Statistics, Business Analytics, Geospatial Information Systems (GIS), or a related field. In lieu of a Master's degree, a Bachelor's degree (BA/BS) in a relevant field plus 2 additional years of related experience (7 years total) may be substituted. Minimum 5 years of experience in: Developing data-driven performance reporting tools. Building dashboards with SQL queries and optimized datasets. Performing statistical and geospatial analyses (trend forecasting, logistics, mapping, etc.). Presenting data to diverse audiences and leadership. Managing data quality and working collaboratively with stakeholders. Minimum 3 years of experience administering ESRI Enterprise and Portal for ArcGIS, including installation, upgrades, configuration, and security management. Experience integrating GIS with enterprise IT systems and optimizing geospatial data workflows. Active Top Secret (TS) or DHS SCI Clearance Preferred Qualifications
Professional ESRI Enterprise Administration Certification. Proficiency in R and Python (training certificate preferred). Familiarity with application customization and automation via scripting or programming languages such as .NET, Java, or Python. Experience working in federal, law enforcement, or national security environments. Ardent
is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law. Employment type
Full-time Location
ICE Ops Center, 500 12th St., SW, Washington, DC Compensation: Washington, DC region $95,000.00-$105,000.00
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GIS Operations Research Analyst
role at
Ardent
– join to apply. Ardent and its partners are seeking a highly skilled GIS Operations Research Analyst to support data-driven decision-making at ICE through advanced analytics, geospatial technology, and enterprise GIS administration. This position is ideal for a candidate with strong ESRI Enterprise administration experience, operational research expertise, and an interest in contributing to national-level missions. The role is full-time and on-site at the ICE Ops Center in Washington, DC. Ardent offers highly competitive benefits, professional development opportunities, and a culture that embraces flexibility, innovation, collaboration, and career growth. We are committed to being “All In” for our employees and clients. Key Responsibilities
Serve as a Senior Operations Research Analyst, leading complex data analysis and reporting projects in support of strategic decision-making. Oversee the creation and implementation of performance dashboards, maps, and statistical models using large and diverse datasets. Administer and maintain ESRI Enterprise GIS systems, with emphasis on Portal for ArcGIS configuration, optimization, security, and user management. Manage geospatial data workflows, enterprise integrations, and performance tuning for enterprise GIS environments. Conduct quality control, validation, and continuous improvement of data and analytics products. Collaborate with multidisciplinary teams to identify data gaps and develop meaningful visualizations and analytic tools. Present complex findings clearly to both technical and non-technical stakeholders. Support application automation and customization using scripting/coding languages such as Python, .NET, or Java (preferred). Required Qualifications
Master's degree (MA/MS) in Operations Research, Mathematics, Statistics, Business Analytics, Geospatial Information Systems (GIS), or a related field. In lieu of a Master's degree, a Bachelor's degree (BA/BS) in a relevant field plus 2 additional years of related experience (7 years total) may be substituted. Minimum 5 years of experience in: Developing data-driven performance reporting tools. Building dashboards with SQL queries and optimized datasets. Performing statistical and geospatial analyses (trend forecasting, logistics, mapping, etc.). Presenting data to diverse audiences and leadership. Managing data quality and working collaboratively with stakeholders. Minimum 3 years of experience administering ESRI Enterprise and Portal for ArcGIS, including installation, upgrades, configuration, and security management. Experience integrating GIS with enterprise IT systems and optimizing geospatial data workflows. Active Top Secret (TS) or DHS SCI Clearance Preferred Qualifications
Professional ESRI Enterprise Administration Certification. Proficiency in R and Python (training certificate preferred). Familiarity with application customization and automation via scripting or programming languages such as .NET, Java, or Python. Experience working in federal, law enforcement, or national security environments. Ardent
is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law. Employment type
Full-time Location
ICE Ops Center, 500 12th St., SW, Washington, DC Compensation: Washington, DC region $95,000.00-$105,000.00
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