DigitalOcean
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Copilot Senior Product Manager
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DigitalOcean Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. Overview We are looking for a talented Copilot Product Manager to help leverage AI-driven copilot technologies to further improve our platform. This role offers the opportunity to directly shape the future of cloud product experiences using cutting-edge technology. Responsibilities
Identify and Drive Opportunities: Proactively explore opportunities to enhance our platform using AI-driven copilot technology, focusing on improving customer support, troubleshooting, and overall experience. Customer-Centric Approach: Champion the voice of the customer by understanding their needs, pain points, and challenges, ensuring that all copilot enhancements are designed to significantly improve customer satisfaction. Cloud Expertise: Leverage a deep understanding of cloud products and services to identify and prioritize the integration of copilot technology across our platform. Cross-Functional Collaboration: Work closely with engineering, design, and support teams to ensure smooth implementation and adoption of copilot features, driving measurable improvements. Product Roadmap: Develop, manage, and own the product roadmap for copilot-driven features, ensuring alignment with business goals and customer needs. Data-Driven Decisions: Analyze usage data, customer feedback, and troubleshooting patterns to continually iterate and improve the copilot experience. Support and Troubleshooting Expertise: Utilize your knowledge of support and troubleshooting workflows to ensure that copilot solutions are intuitive and effective in resolving customer issues. Stakeholder Communication: Effectively communicate product updates, roadmaps, and customer insights to internal stakeholders and leadership. Qualifications
3+ years of product management experience, preferably within cloud technology or SaaS environments. Strong understanding of cloud infrastructure, services, and technologies. Experience with AI-powered platforms, chatbots, or copilot-like tools is a plus. Passion for understanding and improving the customer journey, with a focus on support and troubleshooting experiences. Ability to use data to inform product decisions and measure success. Strong analytical and problem-solving skills, especially in the context of troubleshooting complex customer issues. Excellent communication skills and the ability to work cross-functionally with technical and non-technical teams. Why Join Us
Be at the forefront of integrating AI and copilot technologies into a leading cloud platform. Impact millions of users by improving their support and troubleshooting experience. Work in a collaborative, innovative, and customer-centric environment. If you're passionate about cloud products, AI technology, and customer experience, and you're ready to take on a dynamic product management role, we want to hear from you! Why You’ll Like Working for DigitalOcean
We innovate with purpose. You’ll be part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will challenge you to think big, with resources for growth and development. We care about your well-being. We provide a competitive array of benefits to support you, including programs for well-being and flexible time off where allowed by local regulations. We reward our employees. Salary ranges are provided and may include bonuses and equity compensation; eligibility for the Employee Stock Purchase Program may apply. We value diversity and inclusion. We are an equal-opportunity employer and do not discriminate on race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Note:
This is a remote role. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Product Management and Marketing Industries: Internet Publishing Referrals increase your chances of interviewing at DigitalOcean. Get notified about new Senior Product Manager jobs in Denver, CO, and surrounding areas.
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Copilot Senior Product Manager
role at
DigitalOcean Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. Overview We are looking for a talented Copilot Product Manager to help leverage AI-driven copilot technologies to further improve our platform. This role offers the opportunity to directly shape the future of cloud product experiences using cutting-edge technology. Responsibilities
Identify and Drive Opportunities: Proactively explore opportunities to enhance our platform using AI-driven copilot technology, focusing on improving customer support, troubleshooting, and overall experience. Customer-Centric Approach: Champion the voice of the customer by understanding their needs, pain points, and challenges, ensuring that all copilot enhancements are designed to significantly improve customer satisfaction. Cloud Expertise: Leverage a deep understanding of cloud products and services to identify and prioritize the integration of copilot technology across our platform. Cross-Functional Collaboration: Work closely with engineering, design, and support teams to ensure smooth implementation and adoption of copilot features, driving measurable improvements. Product Roadmap: Develop, manage, and own the product roadmap for copilot-driven features, ensuring alignment with business goals and customer needs. Data-Driven Decisions: Analyze usage data, customer feedback, and troubleshooting patterns to continually iterate and improve the copilot experience. Support and Troubleshooting Expertise: Utilize your knowledge of support and troubleshooting workflows to ensure that copilot solutions are intuitive and effective in resolving customer issues. Stakeholder Communication: Effectively communicate product updates, roadmaps, and customer insights to internal stakeholders and leadership. Qualifications
3+ years of product management experience, preferably within cloud technology or SaaS environments. Strong understanding of cloud infrastructure, services, and technologies. Experience with AI-powered platforms, chatbots, or copilot-like tools is a plus. Passion for understanding and improving the customer journey, with a focus on support and troubleshooting experiences. Ability to use data to inform product decisions and measure success. Strong analytical and problem-solving skills, especially in the context of troubleshooting complex customer issues. Excellent communication skills and the ability to work cross-functionally with technical and non-technical teams. Why Join Us
Be at the forefront of integrating AI and copilot technologies into a leading cloud platform. Impact millions of users by improving their support and troubleshooting experience. Work in a collaborative, innovative, and customer-centric environment. If you're passionate about cloud products, AI technology, and customer experience, and you're ready to take on a dynamic product management role, we want to hear from you! Why You’ll Like Working for DigitalOcean
We innovate with purpose. You’ll be part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will challenge you to think big, with resources for growth and development. We care about your well-being. We provide a competitive array of benefits to support you, including programs for well-being and flexible time off where allowed by local regulations. We reward our employees. Salary ranges are provided and may include bonuses and equity compensation; eligibility for the Employee Stock Purchase Program may apply. We value diversity and inclusion. We are an equal-opportunity employer and do not discriminate on race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Note:
This is a remote role. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Product Management and Marketing Industries: Internet Publishing Referrals increase your chances of interviewing at DigitalOcean. Get notified about new Senior Product Manager jobs in Denver, CO, and surrounding areas.
#J-18808-Ljbffr