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Caterpillar Inc.

Salesforce Product Owner

Caterpillar Inc., Chicago, Illinois, United States, 60290

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Salesforce Product Owner

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Caterpillar Inc.

Overview Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.

Job Summary As a Salesforce Product Owner, you will work with our business groups to understand demand, strategy and collaborate to develop short term/long term road map. You will lead the team through a salesforce standardization initiative, along with optimizing value and helping that translate to business outcomes. Company is looking for a candidate with Salesforce, project management and Agile framework experience. This role is a strategic individual contributor who will own a portfolio of initiatives which include:

Owning reporting and analytics on product work

Establishing and maintaining metrics to measure performance of work, business outcomes

Creating and sustaining relationships with other organizations (IT, industry teams, etc.)

Facilitating working sessions / steering committees to drive performance

Communicating directly with senior leaders

What You Will Do

Work closely with key stakeholders and internal partners throughout the organization to gather requirements

Act as the voice of the team, communicating status to stakeholders and internal partners

Acting as the key product feature decision-maker and maximizing the value of the product

Developing the vision of what is to be built and conveying that vision to the team

Assist with further defining epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint

Creating, maintaining and prioritizing the Product Backlog according to business value for the life of the project while communicating product backlog priorities

Reporting and analytics on product work

Establishing and maintaining metrics to measure performance of work and business outcomes

Handoff of development ready stories to the development team

Input on release dates and content

Participate in Daily Scrum as needed

Participate in Sprint Planning meetings, Reveals and Retrospectives - inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team

What You Will Have

Decision Making and Critical Thinking: Evaluates past decisions for insights to improve decision-making process. Uses effective decision-making approaches such as consultative, command, or consensus.

Effective Communications: Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward.

Software Change Request Management: Defines responses for non-standard or unsupported change requests. Contributes to the design and development of request process flow and templates.

Software Problem Management: Documents resolution progress and provides feedback to customers. Describes actions, tools, and procedures for problem reporting, solving, and resolution.

Software Product Business Knowledge: Collects, documents, and maintains product functional requirements; makes recommendations. Has knowledge of all advanced business features and functions of the product.

Qualifications / Considerations For Top Candidates

Bachelor’s degree preferably in computer science, information systems, marketing, engineering or related field

Product Owner certification (CSPO from Scrum Alliance)

Extensive experience as a Product Owner or Product Manager

Proven experience leading Salesforce delivery projects

Application of Agile methodology

Salesforce certifications

Domain expert in business applications

Experience managing projects using Agile software tools such as Mingle, DevOps/VSTS, JIRA, Team Services, Rally

Experience working with onshore/offshore team model

Compensation and Benefits Summary Pay Range

$110,520.00 - $179,640.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require sponsorship tied to a specific employer. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates

September 23, 2025 - October 5, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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For reference only: this listing includes location and role information specific to the job posting.

Posting site notes and extraneous job postings have been trimmed for clarity and compliance.

This description is for a Salesforce Product Owner role at Caterpillar Inc. in Chicago, IL.

Posting validity: Sept 23, 2025 – Oct 5, 2025

Seniority level: Not Applicable

Employment type: Full-time

Job function: Product Management and Marketing

Industries: Construction and Machinery Manufacturing

Equal Opportunity Employer statement applies.

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