Mosaic Family Services, Inc.
Overview
Mosaic Family Services’ Multicultural Legal Services Program provides trauma‑informed and culturally responsive civil legal representation to Mosaic clients who are survivors of intimate partner violence and human trafficking. The primary focus is on immigration and family law. The Counter‑Trafficking Division includes, but is not limited to, applications for immigration relief, immigration court representation, crime victim rights representation, and representation in family law matters.
The Legal Program Director manages the administration and supervision of the Multicultural Legal Services Program.
Essential Functions and Responsibilities Supervisory Responsibilities
Programmatic supervision of the legal services program.
Supervises and supports staff, interns, and volunteers, including recruitment, hiring, training and professional development, staff engagement and teambuilding, and staff evaluations.
Oversees legal work provided by attorneys, paralegals, legal assistants, interns, and/or volunteers.
Performs staff evaluations and responds to client complaints.
Ensures that staff deliver trauma‑informed, survivor‑centered, culturally responsive services in a manner that reflects Mosaic’s mission, core values, and approaches.
Program Management Responsibilities
Day‑to‑day oversight of program operations, budget, activities, and services and responds to crisis situations when necessary.
Develops, formalizes and implements agency and program policies and procedures for the legal department that comply with agency, grantor, and/or state and federal requirements and laws.
Oversees and coordinates office operations, program forms, vendor contracts, etc.
Performs regular check‑ins with team and supervisor to establish caseload goals and priorities, and development of program in consideration of agency and client needs, gaps, goals, and growth.
Provides training to staff on federal privacy and confidentiality and develops and implements written policies and procedures regarding technology and security of client files.
Conducts program monitoring, evaluation, and client and community feedback to ensure effectiveness of service delivery.
Maintains and updates existing methods of data collection and provide training and monitoring to ensure accuracy.
Ensures that case files are properly maintained (physical and electronic).
Grant Management & Compliance Responsibilities
Maintains organized list of existing grant and award requirements.
Attends training by government grantors and reviews policy manuals issued by Department of Justice or any subgrant agreements.
Communicates the requirements to current staff effectively and monitors compliance at regular intervals.
Prepares grant reports that address goals and outcomes in a timely manner.
Works with agency grant writer(s) to prepare and submit grant proposals (both government and private) as needed to continue and sustain legal services for family violence and human trafficking survivors.
Liaison Responsibilities (Internal and External - Community Outreach, Education, Partnerships)
Performs community outreach and education on legal rights and remedies available to survivors.
Leads professional education activities for related professions on legal rights and remedies available for survivors and procure continuing legal education credits where possible.
Ensures program outreach materials are up to date and effective at reaching multiple audiences.
Recruits and trains pro bono attorneys.
Maintains relationships with law schools and continues to develop a legal internship program.
Oversees recruitment and assignment of non‑legal volunteers including interpreters and translators.
Maintains positive relationships and collaboration with other agencies, legal services providers, private bar, etc.
Collaborates with the Victim Services leadership team in support of cohesion and alignment of program policies and procedures, evaluation, resources, outreach and partnerships, and compliance.
Direct Services Responsibilities
Coordinates referral process and communication for legal assistance and consults.
Maintains caseload of clients proportional to management duties.
Interviews and counsels clients; provides support to clients.
Other Responsibilities
Participates in ongoing supervision and evaluation with Supervisor.
Maintains and utilizes updated professional knowledge and development of legal, family violence, human trafficking, community resources, trauma‑informed care, and other related topics.
Other job‑related duties assigned by Supervisor and/or their designee.
Qualifications and Skills Required
Juris Doctor (J.D.) or equivalent from an accredited law school
Currently licensed to practice law within the State of Texas (or ability to obtain Texas Bar license during probationary period)
At least two (2) years of experience supervising staff, paralegals, legal assistants, interns, and/or volunteers
At least four (4) years of experience practicing either family law or immigration law
Ability to motivate, lead, supervise, and evaluate staff
Ability to provide and receive feedback and respond in a constructive, supportive manner
Ability to solve practical problems and deal with a variety of variables
Ability to effectively work and communicate (oral and written) with individuals from diverse backgrounds
Proficiency in technology skills (e.g. Microsoft, Adobe, Legal Server, etc)
Preferred
Experience serving domestic violence and/or human trafficking survivors
Prior legal services, public interest, or volunteer experience servicing low‑income people
Demonstrate commitment to issues involving immigrants, refugees, and other underserved populations
Professional fluency in written and spoken Spanish and/or other language(s)
Note: This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job.
Benefits
Health, dental, and vision insurance
Life & AD&D insurance
Retirement matching
Paid Time Off, holidays, and parental leave
Employee Assistance Programs
Employee discount program
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Legal
Industries: Individual and Family Services
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The Legal Program Director manages the administration and supervision of the Multicultural Legal Services Program.
Essential Functions and Responsibilities Supervisory Responsibilities
Programmatic supervision of the legal services program.
Supervises and supports staff, interns, and volunteers, including recruitment, hiring, training and professional development, staff engagement and teambuilding, and staff evaluations.
Oversees legal work provided by attorneys, paralegals, legal assistants, interns, and/or volunteers.
Performs staff evaluations and responds to client complaints.
Ensures that staff deliver trauma‑informed, survivor‑centered, culturally responsive services in a manner that reflects Mosaic’s mission, core values, and approaches.
Program Management Responsibilities
Day‑to‑day oversight of program operations, budget, activities, and services and responds to crisis situations when necessary.
Develops, formalizes and implements agency and program policies and procedures for the legal department that comply with agency, grantor, and/or state and federal requirements and laws.
Oversees and coordinates office operations, program forms, vendor contracts, etc.
Performs regular check‑ins with team and supervisor to establish caseload goals and priorities, and development of program in consideration of agency and client needs, gaps, goals, and growth.
Provides training to staff on federal privacy and confidentiality and develops and implements written policies and procedures regarding technology and security of client files.
Conducts program monitoring, evaluation, and client and community feedback to ensure effectiveness of service delivery.
Maintains and updates existing methods of data collection and provide training and monitoring to ensure accuracy.
Ensures that case files are properly maintained (physical and electronic).
Grant Management & Compliance Responsibilities
Maintains organized list of existing grant and award requirements.
Attends training by government grantors and reviews policy manuals issued by Department of Justice or any subgrant agreements.
Communicates the requirements to current staff effectively and monitors compliance at regular intervals.
Prepares grant reports that address goals and outcomes in a timely manner.
Works with agency grant writer(s) to prepare and submit grant proposals (both government and private) as needed to continue and sustain legal services for family violence and human trafficking survivors.
Liaison Responsibilities (Internal and External - Community Outreach, Education, Partnerships)
Performs community outreach and education on legal rights and remedies available to survivors.
Leads professional education activities for related professions on legal rights and remedies available for survivors and procure continuing legal education credits where possible.
Ensures program outreach materials are up to date and effective at reaching multiple audiences.
Recruits and trains pro bono attorneys.
Maintains relationships with law schools and continues to develop a legal internship program.
Oversees recruitment and assignment of non‑legal volunteers including interpreters and translators.
Maintains positive relationships and collaboration with other agencies, legal services providers, private bar, etc.
Collaborates with the Victim Services leadership team in support of cohesion and alignment of program policies and procedures, evaluation, resources, outreach and partnerships, and compliance.
Direct Services Responsibilities
Coordinates referral process and communication for legal assistance and consults.
Maintains caseload of clients proportional to management duties.
Interviews and counsels clients; provides support to clients.
Other Responsibilities
Participates in ongoing supervision and evaluation with Supervisor.
Maintains and utilizes updated professional knowledge and development of legal, family violence, human trafficking, community resources, trauma‑informed care, and other related topics.
Other job‑related duties assigned by Supervisor and/or their designee.
Qualifications and Skills Required
Juris Doctor (J.D.) or equivalent from an accredited law school
Currently licensed to practice law within the State of Texas (or ability to obtain Texas Bar license during probationary period)
At least two (2) years of experience supervising staff, paralegals, legal assistants, interns, and/or volunteers
At least four (4) years of experience practicing either family law or immigration law
Ability to motivate, lead, supervise, and evaluate staff
Ability to provide and receive feedback and respond in a constructive, supportive manner
Ability to solve practical problems and deal with a variety of variables
Ability to effectively work and communicate (oral and written) with individuals from diverse backgrounds
Proficiency in technology skills (e.g. Microsoft, Adobe, Legal Server, etc)
Preferred
Experience serving domestic violence and/or human trafficking survivors
Prior legal services, public interest, or volunteer experience servicing low‑income people
Demonstrate commitment to issues involving immigrants, refugees, and other underserved populations
Professional fluency in written and spoken Spanish and/or other language(s)
Note: This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job.
Benefits
Health, dental, and vision insurance
Life & AD&D insurance
Retirement matching
Paid Time Off, holidays, and parental leave
Employee Assistance Programs
Employee discount program
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Legal
Industries: Individual and Family Services
#J-18808-Ljbffr