RLP, Rapid Liquid Print
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$85,000.00/yr - $100,000.00/yr Post-Sales Support Engineer Post-Sales Support Engineer Employment Type: Full-time Location: Charlestown MA Compensation: Base salary + equity options Rapid Liquid Print (RLP) is revolutionizing elastomer product manufacturing with our patented embedded gel 3D printing technology, developed at MIT. Our system enables rapid, large-scale, high-resolution prints using elastomers, creating novel solutions across industries—from medical to marine. We combine advanced hardware, materials, and software to deliver a full-stack platform for on-demand production and prototyping. We are at the frontier of digital manufacturing, and we’re seeking team members who want to help shape the future of how products are made. Responsibilities and Duties
Support customer onboarding, installation, and training for printers and software Act as the first technical point of contact for customer issues and requests Work closely with engineering to diagnose and resolve field issues Provide hands-on support both remotely and in person for installations, upgrades, or repairs Document recurring problems and help inform product improvements Collaborate with Customer Support and Sales to ensure a seamless customer journey Preferred Qualifications
3+ years of experience in technical support, field engineering, or post-sales engineering Background in mechanical or electrical systems, or experience with industrial hardware Strong troubleshooting and communication skills Willingness to travel to customer sites Comfortable working in a fast-paced, startup environment Benefits Overview
12 weeks paid parental leave Stock options No set limit to vacation days 401(k) plan If you’re passionate about emerging technologies and want to help manufacturers create the next generation of products, we’d love to meet you. Employment details
Location: Charlestown, MA Base pay range: $85,000.00/yr - $100,000.00/yr Employment Type: Full-time We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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$85,000.00/yr - $100,000.00/yr Post-Sales Support Engineer Post-Sales Support Engineer Employment Type: Full-time Location: Charlestown MA Compensation: Base salary + equity options Rapid Liquid Print (RLP) is revolutionizing elastomer product manufacturing with our patented embedded gel 3D printing technology, developed at MIT. Our system enables rapid, large-scale, high-resolution prints using elastomers, creating novel solutions across industries—from medical to marine. We combine advanced hardware, materials, and software to deliver a full-stack platform for on-demand production and prototyping. We are at the frontier of digital manufacturing, and we’re seeking team members who want to help shape the future of how products are made. Responsibilities and Duties
Support customer onboarding, installation, and training for printers and software Act as the first technical point of contact for customer issues and requests Work closely with engineering to diagnose and resolve field issues Provide hands-on support both remotely and in person for installations, upgrades, or repairs Document recurring problems and help inform product improvements Collaborate with Customer Support and Sales to ensure a seamless customer journey Preferred Qualifications
3+ years of experience in technical support, field engineering, or post-sales engineering Background in mechanical or electrical systems, or experience with industrial hardware Strong troubleshooting and communication skills Willingness to travel to customer sites Comfortable working in a fast-paced, startup environment Benefits Overview
12 weeks paid parental leave Stock options No set limit to vacation days 401(k) plan If you’re passionate about emerging technologies and want to help manufacturers create the next generation of products, we’d love to meet you. Employment details
Location: Charlestown, MA Base pay range: $85,000.00/yr - $100,000.00/yr Employment Type: Full-time We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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