West Monroe
Overview
West Monroe is hiring a Senior Manager with prior consulting project management experience to join our growing Insurance practice in our Chicago office. West Monroe has been delivering significant value to insurance carriers and brokers for over a decade, particularly through portfolio work for private equity firms and work in data, analytics, and AI. The practice focuses on customer engagement development, modern data platforms, automation in claims and contact centers, and insurance analytics to help carriers and brokerages uncover opportunities, develop roadmaps, and improve outcomes. Responsibilities
Possess a deep understanding of the insurance industry and value chain for both carriers and brokerages Understand how carriers and brokers leverage data as a strategic asset to improve risk management, reduce losses, and increase financial value Enhance productivity and effectiveness in sales and underwriting through AI, helping insurance companies meet customer expectations for digital capabilities Provide strategic guidance to help insurance clients navigate industry challenges, optimize operations, and drive sustainable growth Lead and mentor a team by monitoring development, performance, and training Solve complex client issues and oversee overall engagements, with accountability for success or failure Coordinate client activity as Account Manager, identify cross-sell opportunities, manage follow-up, and ensure a consistent client experience Translate business needs into tangible deliverables including projects, proposals, requirements specifications, design deliverables, status reports, and project plans What You’ll Need To Succeed
Proven success achieving in-market revenue expectations Prior consulting experience as a Senior Manager, minimum of 3 years as a Manager Depth in the Insurance value chain and perspective on future industry direction Strong background in the insurance industry, specifically with customer relationship strategies, technology modernization, and operations transformation Excellent leadership, organizational, verbal and written communication skills Willingness to travel Respect for diverse experience and thought Equal Opportunity
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant fairly and with dignity, basing employment decisions on merit, experience, and potential without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by law. For more information on diversity, equity, and inclusion, visit westmonroe.com/inclusion. If you require a reasonable accommodation to participate in the recruiting process, please email recruiting@westmonroe.com. Please review our policy regarding the use of generative artificial intelligence during the application process. If you are based in California, see West Monroe’s Notice at Collection for California residents (CCPA). There are several offices listed with location-specific salary ranges; final compensation is determined by geography, experience, skills, education, and internal equity. The salary ranges shown are placeholders for transparency and may vary by location. West Monroe Overview
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. We blend business and technology to apply data-driven approaches that solve challenges and generate lasting value. We collaborate closely with clients to turn vision into clear action with lasting impact.
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West Monroe is hiring a Senior Manager with prior consulting project management experience to join our growing Insurance practice in our Chicago office. West Monroe has been delivering significant value to insurance carriers and brokers for over a decade, particularly through portfolio work for private equity firms and work in data, analytics, and AI. The practice focuses on customer engagement development, modern data platforms, automation in claims and contact centers, and insurance analytics to help carriers and brokerages uncover opportunities, develop roadmaps, and improve outcomes. Responsibilities
Possess a deep understanding of the insurance industry and value chain for both carriers and brokerages Understand how carriers and brokers leverage data as a strategic asset to improve risk management, reduce losses, and increase financial value Enhance productivity and effectiveness in sales and underwriting through AI, helping insurance companies meet customer expectations for digital capabilities Provide strategic guidance to help insurance clients navigate industry challenges, optimize operations, and drive sustainable growth Lead and mentor a team by monitoring development, performance, and training Solve complex client issues and oversee overall engagements, with accountability for success or failure Coordinate client activity as Account Manager, identify cross-sell opportunities, manage follow-up, and ensure a consistent client experience Translate business needs into tangible deliverables including projects, proposals, requirements specifications, design deliverables, status reports, and project plans What You’ll Need To Succeed
Proven success achieving in-market revenue expectations Prior consulting experience as a Senior Manager, minimum of 3 years as a Manager Depth in the Insurance value chain and perspective on future industry direction Strong background in the insurance industry, specifically with customer relationship strategies, technology modernization, and operations transformation Excellent leadership, organizational, verbal and written communication skills Willingness to travel Respect for diverse experience and thought Equal Opportunity
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant fairly and with dignity, basing employment decisions on merit, experience, and potential without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by law. For more information on diversity, equity, and inclusion, visit westmonroe.com/inclusion. If you require a reasonable accommodation to participate in the recruiting process, please email recruiting@westmonroe.com. Please review our policy regarding the use of generative artificial intelligence during the application process. If you are based in California, see West Monroe’s Notice at Collection for California residents (CCPA). There are several offices listed with location-specific salary ranges; final compensation is determined by geography, experience, skills, education, and internal equity. The salary ranges shown are placeholders for transparency and may vary by location. West Monroe Overview
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. We blend business and technology to apply data-driven approaches that solve challenges and generate lasting value. We collaborate closely with clients to turn vision into clear action with lasting impact.
#J-18808-Ljbffr