Sage Restaurant Group
Corporate Director, Global Sales – Group
Sage Restaurant Group, Denver, Colorado, United States, 80285
Overview
Sage Hospitality Group is looking for a
Corporate Director, Global Sales- Group
to join our team. The Corporate Director actively sells and leads global group sales to meet and exceed revenue goals by developing new global accounts and growing existing global and hotel accounts with a profitable and win-win selling approach. The Director will manage all key group accounts as defined as global sales or hotel accounts. This role will work closely with the Senior Director to ensure strategic sales priorities and booking strategy align with properties’ business needs, with a particular focus on new group business. Leadership
Ensures the team is proactively prospecting and soliciting, working all accounts to produce the highest revenue possible in line with yield management practices, providing a high level of service to build strong relationships and repeat business, and ensuring deadlines for RFPs, contracts and client needs are met promptly. Leads by example and is fully accountable for goals and revenue production, creative selling strategies and site inspections. Produces reports on a timely basis. Provides information to other hotel departments to ensure smooth customer service experiences and delivering on promises. Ensures team and self achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management. Participates in revenue management and strategy discussions and stays aligned with the hotel’s overall goals. Shows initiative, proactive approach and can work independently. Direct Sales
Targets high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and sales & marketing plan. Key account management maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Negotiates corporate agreements with third-party group intermediaries for the portfolio. Strategically works with brand GSOs to maximize opportunities to communicate with meeting planners, third-party agencies, and meeting and event management companies with new and existing accounts. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions. Plans and organizes group conferences and events as outlined by the Sr. Director in the annual tradeshow calendar. Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them. New Account Development
Develop annual SMART strategic account plans for Global Accounts detailing objectives, timelines, and sales methods; identify opportunities and solicit for new business to optimize performance. Captures competitor's accounts through networking, research and tradeshow attendance to target and solicit those most probable to generate new business. Acquires referrals from existing accounts. Follows up on all leads within 8 business hours. Plans and implements an ongoing Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts and contracts. Continually targets and prospects for new business through relationship building and innovation. Revenue Management
Utilizes revenue management techniques by profitably negotiating room rates to enhance the hotel's financial performance. Works closely with DOSMs to set rates and create group strategies to meet hotel revenue goals. Understands revenue management functions and group profitability. Exhibits financial management skills e.g., ability to analyze P&L statements and forecasting. Account Service and Management
Maintains well-documented, accurate, organized and up-to-date file management to serve clients and employer efficiently. Develops customer profiles and maintains an effective trace system to best meet client needs, resulting in superior account service and increased revenues. Promptly follows up on all customer needs and inquiries. Keeps properties updated on all GSO news and account production and seeks assistance to bring customers to see the property. Product Knowledge
Conducts research and studies market trends to capitalize on the hotel’s strengths and competitors’ capabilities. Creates campaigns and promotional offers that use brand messaging and highlight product differentiators. Time Management and Professionalism
Focuses on revenue-producing activity and maximizes selling time by dedicating significant time to direct sales efforts. Controls expenses while traveling on the property’s behalf to minimize costs. Exhibits integrity and professionalism, maintains open communication with hotel departments, and presents a professional appearance at all times. Other Responsibilities
Achesieve activity goals as established by management and completes all reports and assignments accurately and timely. Contributes to the hotel’s overall sales effort through research and knowledgeable input. Participates in community/trade organizations to benefit the hotel’s exposure and bottom line. All other duties as assigned by management. Up to 50% travel anticipated. Supervisory Duties
Dotted line to Vice President of Sales & Marketing Operations. Education/Formal Training
Bachelor's degree in Hospitality Management or related field. Experience
Minimum 10+ years of hotel sales experience with 5+ years in a global or commercial role on behalf of a chain or collection of hotels. Knowledge/Skills
Knowledge of computer equipment and general sales techniques, yield management, and customer service skills. Excellent personal management, time management, deadline adherence, and communication/presentation skills. Ability to handle confidential information tactfully. Negotiation, influence and selling skills; ability to work under pressure and manage multiple tasks. Strong problem-solving, organizational and training abilities; develop strong internal and customer relations. Excellent mathematical skills including budgeting, P&L concepts, percentages and variances. Physical Demands
The physical demands described here are representative of those that must be met by an associate to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting 85%, walking 5%, standing 5%, bending, kneeling, lifting, climbing 5%. Must be able to communicate with other associates and customers. Mobility: limited mobility between offices and departments. Ability to travel up to 50%. Environment
95% indoor office environment. Unlimited paid time off Eligible to participate in the Sage bonus program Medical, dental, & vision insurance Matching 401K Tuition Reimbursement Health savings and flexible spending accounts Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD Eco pass USD $125,000.00 - USD $150,000.00 /Yr.
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Sage Hospitality Group is looking for a
Corporate Director, Global Sales- Group
to join our team. The Corporate Director actively sells and leads global group sales to meet and exceed revenue goals by developing new global accounts and growing existing global and hotel accounts with a profitable and win-win selling approach. The Director will manage all key group accounts as defined as global sales or hotel accounts. This role will work closely with the Senior Director to ensure strategic sales priorities and booking strategy align with properties’ business needs, with a particular focus on new group business. Leadership
Ensures the team is proactively prospecting and soliciting, working all accounts to produce the highest revenue possible in line with yield management practices, providing a high level of service to build strong relationships and repeat business, and ensuring deadlines for RFPs, contracts and client needs are met promptly. Leads by example and is fully accountable for goals and revenue production, creative selling strategies and site inspections. Produces reports on a timely basis. Provides information to other hotel departments to ensure smooth customer service experiences and delivering on promises. Ensures team and self achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management. Participates in revenue management and strategy discussions and stays aligned with the hotel’s overall goals. Shows initiative, proactive approach and can work independently. Direct Sales
Targets high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and sales & marketing plan. Key account management maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Negotiates corporate agreements with third-party group intermediaries for the portfolio. Strategically works with brand GSOs to maximize opportunities to communicate with meeting planners, third-party agencies, and meeting and event management companies with new and existing accounts. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions. Plans and organizes group conferences and events as outlined by the Sr. Director in the annual tradeshow calendar. Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them. New Account Development
Develop annual SMART strategic account plans for Global Accounts detailing objectives, timelines, and sales methods; identify opportunities and solicit for new business to optimize performance. Captures competitor's accounts through networking, research and tradeshow attendance to target and solicit those most probable to generate new business. Acquires referrals from existing accounts. Follows up on all leads within 8 business hours. Plans and implements an ongoing Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts and contracts. Continually targets and prospects for new business through relationship building and innovation. Revenue Management
Utilizes revenue management techniques by profitably negotiating room rates to enhance the hotel's financial performance. Works closely with DOSMs to set rates and create group strategies to meet hotel revenue goals. Understands revenue management functions and group profitability. Exhibits financial management skills e.g., ability to analyze P&L statements and forecasting. Account Service and Management
Maintains well-documented, accurate, organized and up-to-date file management to serve clients and employer efficiently. Develops customer profiles and maintains an effective trace system to best meet client needs, resulting in superior account service and increased revenues. Promptly follows up on all customer needs and inquiries. Keeps properties updated on all GSO news and account production and seeks assistance to bring customers to see the property. Product Knowledge
Conducts research and studies market trends to capitalize on the hotel’s strengths and competitors’ capabilities. Creates campaigns and promotional offers that use brand messaging and highlight product differentiators. Time Management and Professionalism
Focuses on revenue-producing activity and maximizes selling time by dedicating significant time to direct sales efforts. Controls expenses while traveling on the property’s behalf to minimize costs. Exhibits integrity and professionalism, maintains open communication with hotel departments, and presents a professional appearance at all times. Other Responsibilities
Achesieve activity goals as established by management and completes all reports and assignments accurately and timely. Contributes to the hotel’s overall sales effort through research and knowledgeable input. Participates in community/trade organizations to benefit the hotel’s exposure and bottom line. All other duties as assigned by management. Up to 50% travel anticipated. Supervisory Duties
Dotted line to Vice President of Sales & Marketing Operations. Education/Formal Training
Bachelor's degree in Hospitality Management or related field. Experience
Minimum 10+ years of hotel sales experience with 5+ years in a global or commercial role on behalf of a chain or collection of hotels. Knowledge/Skills
Knowledge of computer equipment and general sales techniques, yield management, and customer service skills. Excellent personal management, time management, deadline adherence, and communication/presentation skills. Ability to handle confidential information tactfully. Negotiation, influence and selling skills; ability to work under pressure and manage multiple tasks. Strong problem-solving, organizational and training abilities; develop strong internal and customer relations. Excellent mathematical skills including budgeting, P&L concepts, percentages and variances. Physical Demands
The physical demands described here are representative of those that must be met by an associate to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting 85%, walking 5%, standing 5%, bending, kneeling, lifting, climbing 5%. Must be able to communicate with other associates and customers. Mobility: limited mobility between offices and departments. Ability to travel up to 50%. Environment
95% indoor office environment. Unlimited paid time off Eligible to participate in the Sage bonus program Medical, dental, & vision insurance Matching 401K Tuition Reimbursement Health savings and flexible spending accounts Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Free RTD Eco pass USD $125,000.00 - USD $150,000.00 /Yr.
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