Boll & Branch
Join to apply for the
Assistant Store Manager
role at
Boll & Branch Boll and Branch is looking for an
Assistant Store Manager
to join our growing retail team. The Assistant Store Manager (ASM) is a key partner to the Store Manager in achieving business goals and supporting daily store operations. This role focuses on enhancing team performance, delivering exceptional customer service, and maintaining operational excellence. The ASM serves as a leader on the sales floor, providing guidance to Brand Ambassadors and ensuring the store functions successfully in the absence of the Store Manager. The ideal candidate is an inspiring leader with strong communication skills and retail management experience. This position is located in Westside Provisions in Atlanta, GA. The Assistant Store Manager in this role will have a set schedule working Thursdays-Mondays. The store will be closed on Tuesdays and Wednesdays. Responsibilities
Business Performance & Customer Experience: Work with the Store Manager and Brand Ambassadors to create memorable experiences for customers, helping to build lasting relationships with them and the brand. Collaborate with the Store Manager to develop and execute business strategies that drive sales and brand awareness, including community outreach and customer engagement initiatives. Partner with the Store Manager to monitor KPIs and execute corrective actions as needed. Foster a positive work environment by addressing concerns, celebrating successes, and modeling company values. Achieve and exceed sales plan expectations; take action to obtain the highest level of profitability for the store. Perform virtual, in-store and in-home design consultations for customers and make additional recommendations to drive store sales and customer retention. Be an expert in Boll & Branch products and train all team members to be the same. Leadership & Mentorship
Mentor and develop Brand Ambassadors by providing consistent feedback on sales performance, client relationships, product knowledge, and skill-building opportunities. Foster a positive work environment by addressing concerns, recognizing Brand Ambassadors’ contributions, celebrating team successes, and modeling company values. Assist in recruiting, training, and developing Brand Ambassadors to maintain high standards of performance and teamwork. Promote an environment that fosters trust, teamwork, open communication and an orientation toward getting things done. Partner with the Store Manager to address performance concerns and expectations, ensuring that feedback is documented appropriately. Store Operations
Act as the primary leader in the Store Manager’s absence, ensuring seamless operations and decision-making continuity. Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage. Maintain high visual merchandising and housekeeping standards as directed by the company. Perform daily paperwork reconciliation and other operational tasks. Protect store assets and inventory; reconcile inventory to identify and reduce shrinkage. Communicate and implement Company policies, procedures and initiatives with Brand Ambassadors in a timely and effective manner. Any other duties or projects as assigned. Requirements
Preferred two years of leadership experience in a retail environment or similar. Proven ability to lead, motivate, and retain a team with varying schedules and availability. Experience fostering team engagement and creating a positive team environment. Experience in driving sales and improving customer satisfaction through personalized service and product knowledge. Ability to adapt to changing business needs, manage competing priorities, and handle operational challenges effectively. Understanding of specialty retail, customer service, visual merchandising, and store operations. Knowledge of basic retail math and cash management techniques. Strong leadership, critical thinking, and problem solving skills; strong verbal and written communication skills. Ability to travel to the corporate office and other store locations when needed. Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.). Intermediate knowledge of Google Suite (Drive, Docs, Sheets, Meet) as well as Word and Excel. Must be able to stand for long periods, reach overhead, lift up to 50 lbs, and climb a ladder/stepstool. The above is a comprehensive description of requirements and expectations that may evolve over time. You must be able to complete all physical requirements of the job with or without a reasonable accommodation. Salary : The annual base salary range for this role is $58,000-70,000. New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and budgeted amount for the role. Our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards provided. Individual pay rate decisions are based on factors including qualifications, experience, skillset, scope of the role, and internal benchmarking. There is an opportunity to earn a monthly bonus on store performance. What We Offer : Medical, Dental, Vision, and Life/AD&D insurance; Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program; Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program; Fitness Reimbursement Program, 401(k), Paid Time Off, and Employee Discount. About Boll & Branch : At Boll & Branch, we don’t make bedding like everyone else. We make it better. We are committed to fair and ethical treatment for all. Boll & Branch has over 150 employees and is headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. We are an equal opportunity employer.
#J-18808-Ljbffr
Assistant Store Manager
role at
Boll & Branch Boll and Branch is looking for an
Assistant Store Manager
to join our growing retail team. The Assistant Store Manager (ASM) is a key partner to the Store Manager in achieving business goals and supporting daily store operations. This role focuses on enhancing team performance, delivering exceptional customer service, and maintaining operational excellence. The ASM serves as a leader on the sales floor, providing guidance to Brand Ambassadors and ensuring the store functions successfully in the absence of the Store Manager. The ideal candidate is an inspiring leader with strong communication skills and retail management experience. This position is located in Westside Provisions in Atlanta, GA. The Assistant Store Manager in this role will have a set schedule working Thursdays-Mondays. The store will be closed on Tuesdays and Wednesdays. Responsibilities
Business Performance & Customer Experience: Work with the Store Manager and Brand Ambassadors to create memorable experiences for customers, helping to build lasting relationships with them and the brand. Collaborate with the Store Manager to develop and execute business strategies that drive sales and brand awareness, including community outreach and customer engagement initiatives. Partner with the Store Manager to monitor KPIs and execute corrective actions as needed. Foster a positive work environment by addressing concerns, celebrating successes, and modeling company values. Achieve and exceed sales plan expectations; take action to obtain the highest level of profitability for the store. Perform virtual, in-store and in-home design consultations for customers and make additional recommendations to drive store sales and customer retention. Be an expert in Boll & Branch products and train all team members to be the same. Leadership & Mentorship
Mentor and develop Brand Ambassadors by providing consistent feedback on sales performance, client relationships, product knowledge, and skill-building opportunities. Foster a positive work environment by addressing concerns, recognizing Brand Ambassadors’ contributions, celebrating team successes, and modeling company values. Assist in recruiting, training, and developing Brand Ambassadors to maintain high standards of performance and teamwork. Promote an environment that fosters trust, teamwork, open communication and an orientation toward getting things done. Partner with the Store Manager to address performance concerns and expectations, ensuring that feedback is documented appropriately. Store Operations
Act as the primary leader in the Store Manager’s absence, ensuring seamless operations and decision-making continuity. Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage. Maintain high visual merchandising and housekeeping standards as directed by the company. Perform daily paperwork reconciliation and other operational tasks. Protect store assets and inventory; reconcile inventory to identify and reduce shrinkage. Communicate and implement Company policies, procedures and initiatives with Brand Ambassadors in a timely and effective manner. Any other duties or projects as assigned. Requirements
Preferred two years of leadership experience in a retail environment or similar. Proven ability to lead, motivate, and retain a team with varying schedules and availability. Experience fostering team engagement and creating a positive team environment. Experience in driving sales and improving customer satisfaction through personalized service and product knowledge. Ability to adapt to changing business needs, manage competing priorities, and handle operational challenges effectively. Understanding of specialty retail, customer service, visual merchandising, and store operations. Knowledge of basic retail math and cash management techniques. Strong leadership, critical thinking, and problem solving skills; strong verbal and written communication skills. Ability to travel to the corporate office and other store locations when needed. Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.). Intermediate knowledge of Google Suite (Drive, Docs, Sheets, Meet) as well as Word and Excel. Must be able to stand for long periods, reach overhead, lift up to 50 lbs, and climb a ladder/stepstool. The above is a comprehensive description of requirements and expectations that may evolve over time. You must be able to complete all physical requirements of the job with or without a reasonable accommodation. Salary : The annual base salary range for this role is $58,000-70,000. New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and budgeted amount for the role. Our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards provided. Individual pay rate decisions are based on factors including qualifications, experience, skillset, scope of the role, and internal benchmarking. There is an opportunity to earn a monthly bonus on store performance. What We Offer : Medical, Dental, Vision, and Life/AD&D insurance; Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program; Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program; Fitness Reimbursement Program, 401(k), Paid Time Off, and Employee Discount. About Boll & Branch : At Boll & Branch, we don’t make bedding like everyone else. We make it better. We are committed to fair and ethical treatment for all. Boll & Branch has over 150 employees and is headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. We are an equal opportunity employer.
#J-18808-Ljbffr