Sharp HealthCare
Clinical Case Manager-Oncology Nurse Navigator, Oncology Navigation Program - Sh
Sharp HealthCare, San Diego, California, United States, 92189
Overview
Clinical Case Manager-Oncology Nurse Navigator, Oncology Navigation Program - Sharp Memorial Hospital - Full-time (1.0) - Days
Join to apply for the Clinical Case Manager-Oncology Nurse Navigator, Oncology Navigation Program role at Sharp HealthCare.
What You Will Do The Clinical Case Manager (CCM) role is to be a patient advocate, providing patients and their families with a point-of-care approach, and guiding them through the healthcare system with information regarding services, education, funding, and access to care. The CCM ensures service access and meets community care needs through quality assessment, triage, service delivery, and care coordination of clinical services between key external constituencies and Sharp. The CCM represents Sharp HealthCare in the public and healthcare community to improve service linkages, maximize care continuity and satisfaction, and support multi-service referral, program development, and quality care management. The CCM builds strong relationships with physicians, office staff, community clinics, and healthcare providers to ensure multiple options for patients and excellent care. The CCM collects data on patient referrals and quality outcomes and reports to oversight committees and organizations. The primary purpose is to reduce anxiety and frustration in coordinating care and to improve patient satisfaction with the healthcare system, while facilitating efficient and cost-effective use of resources.
Required Qualifications
Bachelor's Degree in Nursing
3 years acute care clinical experience in area of specialty
Previous clinical experience with cancer care, case management, or patient teaching
Experience facilitating the design, implementation, and evaluation of health care promotion programs and/or community development
California Registered Nurse (RN) – CA Board of Registered Nursing
AHA Basic Life Support for Healthcare Professionals (AHA BLS Healthcare) – American Heart Association
Preferred Qualifications
Master's Degree in Nursing
Certified Case Manager (CCM) – Commission for Case Manager Certification
Essential Functions
Build relationships with personnel in departments involved in the care of oncology patients, including physicians, nurses, imaging, social services, radiation oncology, hematology/oncology, and obtain cooperative referral sources. Establish excellent communication to assist with data collection and follow-up care. Facilitate interaction and communication with health care staff and providers. Represent Sharp HealthCare in collaborations with professional organizations within the community.
Community outreach activities: form relationships with community members to increase cancer awareness and involvement in programs. Coordinate or conduct cancer health education classes. Identify high-risk populations for under-utilization of oncology health services.
Implements plan of care: knowledge of services from outside oncology funding sources. Refer to internal hospital resources and basic community resources. Provide referrals for ongoing assistance. Encourage patient and family participation in decision-making. Protect patient privacy and confidentiality.
Leadership: demonstrate communication and team-building skills; pursue personal, departmental, and institutional improvement; set professional goals; maintain active professional memberships; participate in continuing education and education for patients, families, and staff.
Patient Advocate: assess patient and family needs, communicate effectively, coordinate scheduled appointments and transportation, provide education and access to community support, and assist with funding opportunities. Act as liaison among healthcare professionals, patients, and families to coordinate treatment plans.
Regulatory Compliance: understand accreditation standards, collect data, maintain privacy, participate in advisory committees, and report progress quarterly.
Teamwork: consult with team members on referrals, maintain ongoing communication, and document consultations and interventions.
Time Management: prioritize needs and communicate needs for assistance in a timely manner; collect data for studies as needed.
Track Referrals and Quality Outcomes: develop a database to track patients and outcomes, use data to evaluate and improve cancer care and the Case Management Program, and report program progress annually.
Knowledge, Skills, And Abilities
Advanced clinical skills and in-depth knowledge in area of expertise
Ability to be innovative to meet the needs of diverse patient, family, and provider populations
Strong teamwork, conflict management, and interpersonal effectiveness
Excellent communication and relationship-building skills with physicians
Understanding of performance improvement and research methodologies
Excellent computer skills and database management
Excellent written and spoken communication abilities
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, protected veteran status, disability status, or any other protected class.
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Join to apply for the Clinical Case Manager-Oncology Nurse Navigator, Oncology Navigation Program role at Sharp HealthCare.
What You Will Do The Clinical Case Manager (CCM) role is to be a patient advocate, providing patients and their families with a point-of-care approach, and guiding them through the healthcare system with information regarding services, education, funding, and access to care. The CCM ensures service access and meets community care needs through quality assessment, triage, service delivery, and care coordination of clinical services between key external constituencies and Sharp. The CCM represents Sharp HealthCare in the public and healthcare community to improve service linkages, maximize care continuity and satisfaction, and support multi-service referral, program development, and quality care management. The CCM builds strong relationships with physicians, office staff, community clinics, and healthcare providers to ensure multiple options for patients and excellent care. The CCM collects data on patient referrals and quality outcomes and reports to oversight committees and organizations. The primary purpose is to reduce anxiety and frustration in coordinating care and to improve patient satisfaction with the healthcare system, while facilitating efficient and cost-effective use of resources.
Required Qualifications
Bachelor's Degree in Nursing
3 years acute care clinical experience in area of specialty
Previous clinical experience with cancer care, case management, or patient teaching
Experience facilitating the design, implementation, and evaluation of health care promotion programs and/or community development
California Registered Nurse (RN) – CA Board of Registered Nursing
AHA Basic Life Support for Healthcare Professionals (AHA BLS Healthcare) – American Heart Association
Preferred Qualifications
Master's Degree in Nursing
Certified Case Manager (CCM) – Commission for Case Manager Certification
Essential Functions
Build relationships with personnel in departments involved in the care of oncology patients, including physicians, nurses, imaging, social services, radiation oncology, hematology/oncology, and obtain cooperative referral sources. Establish excellent communication to assist with data collection and follow-up care. Facilitate interaction and communication with health care staff and providers. Represent Sharp HealthCare in collaborations with professional organizations within the community.
Community outreach activities: form relationships with community members to increase cancer awareness and involvement in programs. Coordinate or conduct cancer health education classes. Identify high-risk populations for under-utilization of oncology health services.
Implements plan of care: knowledge of services from outside oncology funding sources. Refer to internal hospital resources and basic community resources. Provide referrals for ongoing assistance. Encourage patient and family participation in decision-making. Protect patient privacy and confidentiality.
Leadership: demonstrate communication and team-building skills; pursue personal, departmental, and institutional improvement; set professional goals; maintain active professional memberships; participate in continuing education and education for patients, families, and staff.
Patient Advocate: assess patient and family needs, communicate effectively, coordinate scheduled appointments and transportation, provide education and access to community support, and assist with funding opportunities. Act as liaison among healthcare professionals, patients, and families to coordinate treatment plans.
Regulatory Compliance: understand accreditation standards, collect data, maintain privacy, participate in advisory committees, and report progress quarterly.
Teamwork: consult with team members on referrals, maintain ongoing communication, and document consultations and interventions.
Time Management: prioritize needs and communicate needs for assistance in a timely manner; collect data for studies as needed.
Track Referrals and Quality Outcomes: develop a database to track patients and outcomes, use data to evaluate and improve cancer care and the Case Management Program, and report program progress annually.
Knowledge, Skills, And Abilities
Advanced clinical skills and in-depth knowledge in area of expertise
Ability to be innovative to meet the needs of diverse patient, family, and provider populations
Strong teamwork, conflict management, and interpersonal effectiveness
Excellent communication and relationship-building skills with physicians
Understanding of performance improvement and research methodologies
Excellent computer skills and database management
Excellent written and spoken communication abilities
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, protected veteran status, disability status, or any other protected class.
#J-18808-Ljbffr