CapTech
Overview
CapTech’s Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated, intuitive, and impactful digital brand experiences that are informed by qualitative and quantitative user research and accessibility best practices. UX Architects are passionate problem-solvers who align user goals, behaviors, and attitudes with business objectives, stay current with research tools and methods, and mentor other practitioners to ensure successful delivery. Company Description
CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. We work with Fortune 100 companies, mid-sized enterprises, and government agencies nationwide, focusing on strong relationships and measurable results. Responsibilities May Include
Leading the creation of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices. Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing. Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations. Advocating accessible design and usability with clients and team members. Providing insightful and constructive feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs. Performing competitive assessments and researching design and technology trends, offering innovative alternatives. Discussing scope and level of effort (LOE) with senior practice area and account team members. Volunteering for CX leadership opportunities, contributing to methodologies and toolsets, attending and leading CX meetings and trainings, and pursuing professional development. Mentoring others about design and providing design oversight and art direction for visual and interaction designers. Qualifications
5+ years of professional experience, ideally in a consulting or agency context. 4-year+ degree in design, fine arts, or similar preferred. Proven written, verbal, conceptual, and visual communication skills. Experience across multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight. Figma expertise preferred, with proficiency in Sketch, Adobe XD; proficiency with Illustrator, Photoshop, InDesign, and PowerPoint. Working knowledge of Agile product development lifecycles and practices is a plus. Familiarity with WCAG and other accessibility guidelines and standards is a plus. Please include a link to your online portfolio with your application in order to be considered. Additional Information
CapTech offers career paths based on your skills and passions, with customizable progression and a comprehensive benefits package. Benefits include generous PTO, health coverage, disability insurance, paid family leave, and extended options. Available programs include: Learning & Development – certification and tuition support, digital on-demand learning, mentorship, and skill development paths Modern Health – mental health and well-being platform Carrot Fertility – inclusive fertility and family-forming coverage Fringe – stipend program for lifestyle benefits Employee Resource Groups – diversity and inclusion initiatives Philanthropic Partnerships – pro-bono projects and community engagement 401(k) Matching – generous matching CapTech is an equal opportunity employer. We promote equality and inclusion and provide accommodations for applicants with disabilities. For accommodations or questions about Diversity, Inclusion and Belonging efforts, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor work visas for this position; applicants must be authorized to work in the United States without sponsorship.
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CapTech’s Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated, intuitive, and impactful digital brand experiences that are informed by qualitative and quantitative user research and accessibility best practices. UX Architects are passionate problem-solvers who align user goals, behaviors, and attitudes with business objectives, stay current with research tools and methods, and mentor other practitioners to ensure successful delivery. Company Description
CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. We work with Fortune 100 companies, mid-sized enterprises, and government agencies nationwide, focusing on strong relationships and measurable results. Responsibilities May Include
Leading the creation of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices. Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing. Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations. Advocating accessible design and usability with clients and team members. Providing insightful and constructive feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs. Performing competitive assessments and researching design and technology trends, offering innovative alternatives. Discussing scope and level of effort (LOE) with senior practice area and account team members. Volunteering for CX leadership opportunities, contributing to methodologies and toolsets, attending and leading CX meetings and trainings, and pursuing professional development. Mentoring others about design and providing design oversight and art direction for visual and interaction designers. Qualifications
5+ years of professional experience, ideally in a consulting or agency context. 4-year+ degree in design, fine arts, or similar preferred. Proven written, verbal, conceptual, and visual communication skills. Experience across multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight. Figma expertise preferred, with proficiency in Sketch, Adobe XD; proficiency with Illustrator, Photoshop, InDesign, and PowerPoint. Working knowledge of Agile product development lifecycles and practices is a plus. Familiarity with WCAG and other accessibility guidelines and standards is a plus. Please include a link to your online portfolio with your application in order to be considered. Additional Information
CapTech offers career paths based on your skills and passions, with customizable progression and a comprehensive benefits package. Benefits include generous PTO, health coverage, disability insurance, paid family leave, and extended options. Available programs include: Learning & Development – certification and tuition support, digital on-demand learning, mentorship, and skill development paths Modern Health – mental health and well-being platform Carrot Fertility – inclusive fertility and family-forming coverage Fringe – stipend program for lifestyle benefits Employee Resource Groups – diversity and inclusion initiatives Philanthropic Partnerships – pro-bono projects and community engagement 401(k) Matching – generous matching CapTech is an equal opportunity employer. We promote equality and inclusion and provide accommodations for applicants with disabilities. For accommodations or questions about Diversity, Inclusion and Belonging efforts, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor work visas for this position; applicants must be authorized to work in the United States without sponsorship.
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