CapTech
Overview
CapTech’s Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated, intuitive, and impactful digital brand experiences informed by qualitative and quantitative user research and accessibility best practices. Our UX Architects are passionate problem-solvers who align user goals, behaviors, and attitudes with business objectives, stay current with the latest research tools and methods, and mentor other practitioners to ensure successful delivery. Responsibilities
Leading the creation of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices. Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing. Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations. Advocating accessible design and usability with clients and team members. Providing insightful feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs. Performing competitive assessments and researching design and technology trends; offering innovative alternatives. Discussing scope and level of effort with senior practice area and account team members. Mentoring others about design and providing design oversight and art direction for visual and interaction designers. Volunteer for CX leadership opportunities, contribute to methodologies, capabilities, approaches, and toolset, and participate in CX meetings and trainings. Engage in professional development and industry involvement. Qualifications
5+ years of professional experience, ideally in a consulting or agency context. 4-year+ degree in design, fine arts, or similar preferred. Proven written, verbal, conceptual, and visual communication skills. Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight. Figma expertise preferred; proficiency in Sketch, Adobe XD; proficiency with Illustrator, Photoshop, InDesign, and PowerPoint. Working knowledge of Agile product development lifecycles; familiarity with WCAG and accessibility guidelines is a plus. Portfolio
Please include a link to your online portfolio with your application in order to be considered. Additional Information
CapTech offers customizable career progression and a comprehensive benefits package, including traditional benefits (PTO, health coverage, disability insurance, paid family leave) and extended benefits. Programs include Learning & Development, modern health and well-being benefits, fertility coverage, lifestyle benefit stipend, employee resource groups, philanthropic partnerships, and 401(k) matching. CapTech is an equal opportunity employer committed to equality, inclusion, and fairness. We provide reasonable accommodations for applicants with disabilities. If accommodations are needed, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor work visas for this position; applicants must be authorized to work in the United States without visa sponsorship. Legal and Compliance
CapTech is an equal opportunity employer. See Diversity, Inclusion and Belonging efforts on our site for more information.
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CapTech’s Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated, intuitive, and impactful digital brand experiences informed by qualitative and quantitative user research and accessibility best practices. Our UX Architects are passionate problem-solvers who align user goals, behaviors, and attitudes with business objectives, stay current with the latest research tools and methods, and mentor other practitioners to ensure successful delivery. Responsibilities
Leading the creation of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices. Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing. Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations. Advocating accessible design and usability with clients and team members. Providing insightful feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs. Performing competitive assessments and researching design and technology trends; offering innovative alternatives. Discussing scope and level of effort with senior practice area and account team members. Mentoring others about design and providing design oversight and art direction for visual and interaction designers. Volunteer for CX leadership opportunities, contribute to methodologies, capabilities, approaches, and toolset, and participate in CX meetings and trainings. Engage in professional development and industry involvement. Qualifications
5+ years of professional experience, ideally in a consulting or agency context. 4-year+ degree in design, fine arts, or similar preferred. Proven written, verbal, conceptual, and visual communication skills. Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight. Figma expertise preferred; proficiency in Sketch, Adobe XD; proficiency with Illustrator, Photoshop, InDesign, and PowerPoint. Working knowledge of Agile product development lifecycles; familiarity with WCAG and accessibility guidelines is a plus. Portfolio
Please include a link to your online portfolio with your application in order to be considered. Additional Information
CapTech offers customizable career progression and a comprehensive benefits package, including traditional benefits (PTO, health coverage, disability insurance, paid family leave) and extended benefits. Programs include Learning & Development, modern health and well-being benefits, fertility coverage, lifestyle benefit stipend, employee resource groups, philanthropic partnerships, and 401(k) matching. CapTech is an equal opportunity employer committed to equality, inclusion, and fairness. We provide reasonable accommodations for applicants with disabilities. If accommodations are needed, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor work visas for this position; applicants must be authorized to work in the United States without visa sponsorship. Legal and Compliance
CapTech is an equal opportunity employer. See Diversity, Inclusion and Belonging efforts on our site for more information.
#J-18808-Ljbffr