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Women of the Vine & Spirits

East Regional Director of Operations

Women of the Vine & Spirits, Charlotte, North Carolina, United States, 28245

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Overview Shape the future of operations at an industry leader. Johnson Brothers, a family-owned distributor of wine, spirits, and beer since 1953, proudly represents the world's top beverage brands. We're driven by excellence, innovation, and growth—and we're looking for a

Regional Operations Leader

to elevate performance across multiple branches.

Job Description In this high-impact role, you'll partner with senior leaders, influence financial and operational decisions, and drive execution of key strategies that optimize efficiency, compliance, and customer satisfaction. If you're a seasoned leader with a proven record of delivering results through transformation and innovation, this is your opportunity to leave your mark on a growing organization.

Location Charlotte, NC. Required to live in one of the markets that this position will oversee: Virginia, North Carolina, Rhode Island, and Florida.

Responsibilities

Deliver Results

Deliver the AOP (annual operating plan)

Deliver high level operations metrics for branches

Drive decisions based on financials

Serve as escalation point for branches

Help local leaders develop solutions and solve complex challenges

Help branches meet and maintain people plans and to adjust plans as needed

Drive Engagement

Help develop strategies to drive retention

Ensure execution of engagement action planning

Capital planning

Develop capital planning and project work for all assigned branches

Develop the team

Train local operations directors

Ensure other branch leaders are appropriately trained

Identify high-potential directors / managers / supervisors

Implement developmental plans for leaders

Serve as liaison with central teams (routing / transportation / IT etc.)

Identify and roll out key projects

Support technology implementation

Identification and escalation of issues

Collaborate with Commercial partners on all changes and projects

Influence GMs to drive operational goals and expectations

Backup coverage for Operations Director when out

Cover for Ops Director PTO

Drive common processes between branches

Branch Visits

Develop cadence

Establish connections and relationships with GMs and Regional Directors

Utilize a common visit checklist and apply common standards

Required Qualifications

Skills & Abilities

Prior success at the Operations Director level or above

Experience in direct store delivery businesses

Experience with both pick-to-pallet and conveyor warehouse

Proven leadership experience with the ability to develop and motivate a team

Ability to lead leaders at multiple sites

Excellent professional communication skills

Strong Word and Excel experience required; AS400 experience desired

Ability to manage competing demands and deal with frequent change, delays, or unexpected events

Ability to interact with all functional areas and organizational levels, often in stressful situations

Exceptional problem-solving skills

Strong negotiation, influencing and analytical skills

Years of Experience

8+ years of applicable experience; knowledge and experience managing office, warehouse, delivery and facility functions

Employment Details

Worker Sub-Type: Regular

Time Type: Full time

Seniority level: Director

Job function: Management and Manufacturing

Industries: Food and Beverage Services

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