Rachel Comey
Retail Stock Associate, Part Time | Soho and Brooklyn, NYC
Responsible for the overall operational function of our store.
Work closely with the Store Manager in initiating, delegating work, and providing feedback to the team.
Manage and maintain the shop inventory, reduce shrink, implement and train on operational procedures while helping to follow up on any maintenance concerns.
The goal is to support an inclusive work environment focused on collaboration and passion for both the product and providing our customers with an amazing experience.
Operations:
Maintain overall store appearance including preventive maintenance
Maintain supply inventory-office/packing supplies
Manage overall organization of back stock
Process web orders and communicate with fulfillment team on any needed cancellations
Build and maintain good communication with members of the corporate office, other stores and the warehouse team
Has general product knowledge and keeps up to date on new products
Manage MD process of ticketing MD prices along with final transfer back of MD merchandise
Inventory Management:
Manage all inventory procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all shipping/receiving policies and procedures
Processing weekly replenishment and newness arriving from the warehouse in a timely manner
Accurately updates the VIC order document with each stage of the process(arrived, returned, purchased etc.)
Ensure all merchandise is properly ticketed
Complete cycle counts weekly
Follow up with team on weekly committed report
Follow damages process and ensure inventory movement is completed weekly
Systems:
Perform all functions correctly in Teamwork POS, CHQ, Shipstation
Serve as onsite support to troubleshoot any Teamwork, internet, phone, store maintenance issues
Maintain POS System: troubleshoot to correct issues
Leadership:
Provide direction and support to sales team to ensure proper implementation of all inventory procedures, company directives and values, partnering with store manager as necessary
Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
Take ownership and commitment for delivering results; Meet or exceed personal productivity goals
Demonstrate adaptability and flexibility to change to meet need of the business
Promote and endorse the selling environment by supporting product flow and the smooth running of the store
Additional Requirements:
3-5 years of previous experience in a retail service environment is preferred
Knowledge of basic computer skills (including the ability to use iPad/laptop, POS and Internet)
Ability to communicate effectively with customers and team
Mobility to maneuver the sales floor and stockroom to provide and support customer service
Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
Qualifications:
Strong work ethic with a desire for continuous learning and growth
Autonomous, resourceful and entrepreneurial
Flexible schedule with the ability to work days, nights, weekends and holidays
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Responsible for the overall operational function of our store.
Work closely with the Store Manager in initiating, delegating work, and providing feedback to the team.
Manage and maintain the shop inventory, reduce shrink, implement and train on operational procedures while helping to follow up on any maintenance concerns.
The goal is to support an inclusive work environment focused on collaboration and passion for both the product and providing our customers with an amazing experience.
Operations:
Maintain overall store appearance including preventive maintenance
Maintain supply inventory-office/packing supplies
Manage overall organization of back stock
Process web orders and communicate with fulfillment team on any needed cancellations
Build and maintain good communication with members of the corporate office, other stores and the warehouse team
Has general product knowledge and keeps up to date on new products
Manage MD process of ticketing MD prices along with final transfer back of MD merchandise
Inventory Management:
Manage all inventory procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all shipping/receiving policies and procedures
Processing weekly replenishment and newness arriving from the warehouse in a timely manner
Accurately updates the VIC order document with each stage of the process(arrived, returned, purchased etc.)
Ensure all merchandise is properly ticketed
Complete cycle counts weekly
Follow up with team on weekly committed report
Follow damages process and ensure inventory movement is completed weekly
Systems:
Perform all functions correctly in Teamwork POS, CHQ, Shipstation
Serve as onsite support to troubleshoot any Teamwork, internet, phone, store maintenance issues
Maintain POS System: troubleshoot to correct issues
Leadership:
Provide direction and support to sales team to ensure proper implementation of all inventory procedures, company directives and values, partnering with store manager as necessary
Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
Take ownership and commitment for delivering results; Meet or exceed personal productivity goals
Demonstrate adaptability and flexibility to change to meet need of the business
Promote and endorse the selling environment by supporting product flow and the smooth running of the store
Additional Requirements:
3-5 years of previous experience in a retail service environment is preferred
Knowledge of basic computer skills (including the ability to use iPad/laptop, POS and Internet)
Ability to communicate effectively with customers and team
Mobility to maneuver the sales floor and stockroom to provide and support customer service
Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
Qualifications:
Strong work ethic with a desire for continuous learning and growth
Autonomous, resourceful and entrepreneurial
Flexible schedule with the ability to work days, nights, weekends and holidays
#J-18808-Ljbffr