Adyen
Overview
This is Adyen. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Account Management team is critical to the growth and success of our business, expanding the Adyen brand globally, managing relationships with international merchants across multiple industries and channels, and working on cross-functional initiatives in a fast-paced, entrepreneurial environment. You’ll become an expert in the global payments landscape and advance your skills through our AM Academy. What You’ll Do
Strategic Partnership and Advisory
Build and sustain deep, trust-based relationships with VP to C-level executives and key stakeholders, positioning yourself as a strategic partner and trusted advisor. Exemplify Adyen’s highest standards in navigating diverse cultures and time zones with ease and sophistication.
Commercial Strategy Mastery
Architect and implement bespoke commercial strategies that resonate with the unique aspirations of each enterprise customer. Drive commercial negotiations with customers to secure new business and close high-stakes deals, ensuring alignment with Adyen’s long-term goals.
Payments Expertise
Provide unparalleled payments expertise and strategic guidance, leveraging data-driven storytelling to build and solidify long-term partnerships. Focus on delivering sustained mutual value, developing innovative payment solutions that drive merchant growth and operational efficiency.
Leadership Excellence
Be a senior presence and source of knowledge on the team, leading by example and providing mentorship. Offer advanced training and guidance to elevate the internal account team and set best practices.
Industry Leadership and Influence
Represent Adyen at high-profile industry events, author thought leadership pieces, and position the company at the forefront of the payments industry. Maintain a cutting-edge understanding of industry trends and regulatory changes, ensuring Adyen provides forward-thinking solutions.
Strategic Project Management
Oversee and prioritize complex global projects, ensuring alignment with strategic objectives and maximizing impact. Ensure project execution with precision, focusing on timely and within-scope delivery.
Customer Advocacy and Insight
Advocate for customers within Adyen, influencing the product roadmap with strategic insights that reflect customer needs. Provide feedback that shapes the evolution of Adyen’s offerings, ensuring continuous alignment with market demands.
Who You Are
Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management. Fascinated by the payments landscape, staying updated with industry trends, regulations, and emerging technologies. Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them. Proactive and skilled at managing multiple cross-functional projects while motivating and collaborating with others to achieve results. An entrepreneurial spirit, thriving in challenging environments, constantly innovating, and exceeding expectations. Experience Required
A minimum of 15 years in a senior client-facing, commercial role, such as account management, consulting, partnerships, or payments industry experience from the merchant side. At least 12 years of demonstrated expertise in both Enterprise and Payments sectors, with a proven record of leading high-stakes negotiations and managing global strategic accounts. Additional Requirements
You have full professional written and verbal proficiency in English. Some domestic and international travel is required. The annual base salary range for this role is $235,000 to $285,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments: Our unique approach is a product of our diverse perspectives. We welcome you to be your true self at Adyen. We encourage applicants from all backgrounds to apply and value diverse voices. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.
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This is Adyen. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Account Management team is critical to the growth and success of our business, expanding the Adyen brand globally, managing relationships with international merchants across multiple industries and channels, and working on cross-functional initiatives in a fast-paced, entrepreneurial environment. You’ll become an expert in the global payments landscape and advance your skills through our AM Academy. What You’ll Do
Strategic Partnership and Advisory
Build and sustain deep, trust-based relationships with VP to C-level executives and key stakeholders, positioning yourself as a strategic partner and trusted advisor. Exemplify Adyen’s highest standards in navigating diverse cultures and time zones with ease and sophistication.
Commercial Strategy Mastery
Architect and implement bespoke commercial strategies that resonate with the unique aspirations of each enterprise customer. Drive commercial negotiations with customers to secure new business and close high-stakes deals, ensuring alignment with Adyen’s long-term goals.
Payments Expertise
Provide unparalleled payments expertise and strategic guidance, leveraging data-driven storytelling to build and solidify long-term partnerships. Focus on delivering sustained mutual value, developing innovative payment solutions that drive merchant growth and operational efficiency.
Leadership Excellence
Be a senior presence and source of knowledge on the team, leading by example and providing mentorship. Offer advanced training and guidance to elevate the internal account team and set best practices.
Industry Leadership and Influence
Represent Adyen at high-profile industry events, author thought leadership pieces, and position the company at the forefront of the payments industry. Maintain a cutting-edge understanding of industry trends and regulatory changes, ensuring Adyen provides forward-thinking solutions.
Strategic Project Management
Oversee and prioritize complex global projects, ensuring alignment with strategic objectives and maximizing impact. Ensure project execution with precision, focusing on timely and within-scope delivery.
Customer Advocacy and Insight
Advocate for customers within Adyen, influencing the product roadmap with strategic insights that reflect customer needs. Provide feedback that shapes the evolution of Adyen’s offerings, ensuring continuous alignment with market demands.
Who You Are
Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management. Fascinated by the payments landscape, staying updated with industry trends, regulations, and emerging technologies. Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them. Proactive and skilled at managing multiple cross-functional projects while motivating and collaborating with others to achieve results. An entrepreneurial spirit, thriving in challenging environments, constantly innovating, and exceeding expectations. Experience Required
A minimum of 15 years in a senior client-facing, commercial role, such as account management, consulting, partnerships, or payments industry experience from the merchant side. At least 12 years of demonstrated expertise in both Enterprise and Payments sectors, with a proven record of leading high-stakes negotiations and managing global strategic accounts. Additional Requirements
You have full professional written and verbal proficiency in English. Some domestic and international travel is required. The annual base salary range for this role is $235,000 to $285,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments: Our unique approach is a product of our diverse perspectives. We welcome you to be your true self at Adyen. We encourage applicants from all backgrounds to apply and value diverse voices. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.
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