Pine Street Inn
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Case Manager Supervisor
role at
Pine Street Inn
Schedule:
40 hours, Monday - Friday, 8:00 a.m. – 4:30 p.m.; will require rotating on call coverage
Pays
$61,464.00 per year DOE
Location:
41 New Chardon Street, Boston, MA; travel to 444 Harrison Ave required occasionally
Summary of the Position The Case Manager Supervisor will be responsible for the specific caseload of tenants at the New Chardon residence under the Behavioral Health Division of Pine Street Inn, a program that provides permanent housing to formerly homeless women using a Housing First/Stabilization model. The Case Manager Supervisor will also provide supervision to case management at the WISH/Home to Stay programs. The program serves women from diverse backgrounds, circumstances, and age groups. The mission is to provide trauma-informed, gender-sensitive and gender-specific supportive services that meet tenants’ special needs so they can heal, prepare to reintegrate into the community, and break the cycle of homelessness. Tenants will be assessed for their actual level of functioning in various spheres upon entering the program and supported in individual plans to improve and enhance this level. The Case Manager Supervisor is responsible for implementation of effective best practices (Motivational Interviewing, Comprehensive Case Management, and Trauma–Informed Care) and ensuring the provision of high quality case management supports on a 24/7 basis. The Case Manager Supervisor will directly supervise and provide support to a Case Manager and an Activities Coordinator at New Chardon as well as the Case Manager at WISH/Home to Stay. The Case Manager Supervisor will be a flexible team player who is also self-motivated, with solid communication and creative problem-solving skills.
Requirements Education/Training
Required: Associate’s Degree in psychology or other related field such as counseling or psychosocial rehabilitation
Preferred
A valid Massachusetts Driver’s License in good standing
Bachelor’s Degree in psychology or other related field such as counseling or psychosocial rehabilitation
Advanced training in psychosocial rehabilitation and substance abuse
Bilingual – Spanish/English
Knowledge/Experience Required
Minimum of at least 2 years’ experience working as a Lead Case Manager, coaching and mentoring, and/or providing supervision to staff in human services or a related field
Minimum of three (3) years prior work experience with homeless individuals suffering from complex disabilities in housing settings
Strong clinical background and familiarity with providing Trauma–Informed Care and Harm Reduction Treatments to dually diagnosed populations
Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment
Experience conducting psychosocial assessments
Experience with case management and implementing treatment plans
Knowledge of treatments for chronic mental illness, including medications
Previous experience working with dually diagnosed individuals
Experience assisting people with ADL skills
Experience working with other vendors and services within the public mental health system
Previous experience moving homeless, mentally ill tenants into housing
Preferred
Previous experience providing clinical supervision to staff in human services or a related field
Previous experience working with a Housing First/Stabilization model
Familiarity with the Metropolitan Boston public and private mental health system
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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Case Manager Supervisor
role at
Pine Street Inn
Schedule:
40 hours, Monday - Friday, 8:00 a.m. – 4:30 p.m.; will require rotating on call coverage
Pays
$61,464.00 per year DOE
Location:
41 New Chardon Street, Boston, MA; travel to 444 Harrison Ave required occasionally
Summary of the Position The Case Manager Supervisor will be responsible for the specific caseload of tenants at the New Chardon residence under the Behavioral Health Division of Pine Street Inn, a program that provides permanent housing to formerly homeless women using a Housing First/Stabilization model. The Case Manager Supervisor will also provide supervision to case management at the WISH/Home to Stay programs. The program serves women from diverse backgrounds, circumstances, and age groups. The mission is to provide trauma-informed, gender-sensitive and gender-specific supportive services that meet tenants’ special needs so they can heal, prepare to reintegrate into the community, and break the cycle of homelessness. Tenants will be assessed for their actual level of functioning in various spheres upon entering the program and supported in individual plans to improve and enhance this level. The Case Manager Supervisor is responsible for implementation of effective best practices (Motivational Interviewing, Comprehensive Case Management, and Trauma–Informed Care) and ensuring the provision of high quality case management supports on a 24/7 basis. The Case Manager Supervisor will directly supervise and provide support to a Case Manager and an Activities Coordinator at New Chardon as well as the Case Manager at WISH/Home to Stay. The Case Manager Supervisor will be a flexible team player who is also self-motivated, with solid communication and creative problem-solving skills.
Requirements Education/Training
Required: Associate’s Degree in psychology or other related field such as counseling or psychosocial rehabilitation
Preferred
A valid Massachusetts Driver’s License in good standing
Bachelor’s Degree in psychology or other related field such as counseling or psychosocial rehabilitation
Advanced training in psychosocial rehabilitation and substance abuse
Bilingual – Spanish/English
Knowledge/Experience Required
Minimum of at least 2 years’ experience working as a Lead Case Manager, coaching and mentoring, and/or providing supervision to staff in human services or a related field
Minimum of three (3) years prior work experience with homeless individuals suffering from complex disabilities in housing settings
Strong clinical background and familiarity with providing Trauma–Informed Care and Harm Reduction Treatments to dually diagnosed populations
Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment
Experience conducting psychosocial assessments
Experience with case management and implementing treatment plans
Knowledge of treatments for chronic mental illness, including medications
Previous experience working with dually diagnosed individuals
Experience assisting people with ADL skills
Experience working with other vendors and services within the public mental health system
Previous experience moving homeless, mentally ill tenants into housing
Preferred
Previous experience providing clinical supervision to staff in human services or a related field
Previous experience working with a Housing First/Stabilization model
Familiarity with the Metropolitan Boston public and private mental health system
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
#J-18808-Ljbffr