La-Z-Boy Incorporated
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Sales Associate
role at
La-Z-Boy Incorporated . Comfort starts with our 10,000+ team members across the globe, transforming the power of comfort every day. Our employees have the power to change lives in our homes, work, and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future, you’re ready to take your seat at
La-Z-Boy Incorporated . Job Summary
Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually. Competitive earnings potential includes an hourly base wage plus uncapped commissions on all written sales. Training Pay: $20 per hour for 2-6 weeks (no commissions). Average annual earning potential after training: $50,000 - $70,000+ (base and commission). Key Responsibilities
Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy Promote the Design program and assist the Designer to achieve established Design program sales goals Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, handling objections, closing, follow-up, and ongoing contact with customers Maximize store promotions, marketing initiatives, and grassroots programs Maintain strong knowledge of features and benefits of existing and new product lines Design Program
Schedule professional home consultations to present customized room designs and recommendations, including sample fabrics, furniture, tables, and accessory selections Execute and champion the Design process following established guidelines Support design-related functions in the store Customer Focus
Provide the highest level of customer service to all customers Ensure an informative and positive experience by using good customer service skills and product knowledge while following the selling process Utilize tools to ensure customer satisfaction and future follow-up Make sound business decisions to deliver customer satisfaction and promote teamwork Respond to incoming phone calls and emails Assist in handling customer issues and/or complaints with appropriate solutions People
Maintain positive working relationships with store staff Assist in training and developing new peers on product knowledge and selling skills to achieve store goals Promote and champion a culture of sales and service Operational Excellence
Maintain the store’s visual appearance, showroom displays, and cleanliness; manage catalogs and design center fabrics Accurately complete order information, deposits and fees, and research payments and deliveries Complete daily system logs and maintain knowledge of company standards, products, and processes Schedule and coordinate deliveries with customers Open and close the store Minimum Requirements
High School Diploma or equivalent Previous selling experience and ability to close a sale strongly preferred Excellent communication, customer service, and organizational skills Strong interpersonal skills to communicate, build rapport, and influence Demonstrated persuasion and negotiation skills Ability to manage time and conflicting priorities Team player with the ability to work with others Ability to work the schedule dictated by business needs; evenings, weekends and holidays as required Initiative to meet goals and stay motivated Strong attention to detail Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Preferred Requirements
Bachelor’s degree in Business or a related field Supervisory Responsibilities
None Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds Ability to stand for long periods Frequent repetitive motions, hearing and listening Occasional sitting, walking, bending and stooping Inside environmental conditions Ability to pass background and drug screen Other Duties
This job description is not exhaustive; duties may change with or without notice. What You Can Expect
Training Pay: $20 per hour for 2-6 weeks (no commission) Average Annual Earnings After Training: $50,000 - $70,000 (base plus commission) Total Compensation Range: $37,440 - $80,000+ (varies by location and performance) Post-Training Pay
Base Pay: $18 per hour (varies by store location) Commission: UNCAPPED on written sales Commissions: 2 - 3% on written sales The Total Compensation Range is based on local minimum wage and potential earnings, influenced by location, performance, qualifications, and experience. Our salary ranges aim to foster understanding and confidence in pay practices. Weekly Hours
25 Benefits For Employees In The US
Medical, Vision, Dental, and Basic Life Insurance 401k with company match up to 6% Paid time off: holidays, vacation and sick time as applicable More information can be found in the 2025 La-Z-Boy Benefits Overview. At La-Z-Boy Incorporated, we are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you need accommodations during the application process, email recruiting@la-z-boy.com or call 734-242-1444.
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Sales Associate
role at
La-Z-Boy Incorporated . Comfort starts with our 10,000+ team members across the globe, transforming the power of comfort every day. Our employees have the power to change lives in our homes, work, and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future, you’re ready to take your seat at
La-Z-Boy Incorporated . Job Summary
Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually. Competitive earnings potential includes an hourly base wage plus uncapped commissions on all written sales. Training Pay: $20 per hour for 2-6 weeks (no commissions). Average annual earning potential after training: $50,000 - $70,000+ (base and commission). Key Responsibilities
Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy Promote the Design program and assist the Designer to achieve established Design program sales goals Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, handling objections, closing, follow-up, and ongoing contact with customers Maximize store promotions, marketing initiatives, and grassroots programs Maintain strong knowledge of features and benefits of existing and new product lines Design Program
Schedule professional home consultations to present customized room designs and recommendations, including sample fabrics, furniture, tables, and accessory selections Execute and champion the Design process following established guidelines Support design-related functions in the store Customer Focus
Provide the highest level of customer service to all customers Ensure an informative and positive experience by using good customer service skills and product knowledge while following the selling process Utilize tools to ensure customer satisfaction and future follow-up Make sound business decisions to deliver customer satisfaction and promote teamwork Respond to incoming phone calls and emails Assist in handling customer issues and/or complaints with appropriate solutions People
Maintain positive working relationships with store staff Assist in training and developing new peers on product knowledge and selling skills to achieve store goals Promote and champion a culture of sales and service Operational Excellence
Maintain the store’s visual appearance, showroom displays, and cleanliness; manage catalogs and design center fabrics Accurately complete order information, deposits and fees, and research payments and deliveries Complete daily system logs and maintain knowledge of company standards, products, and processes Schedule and coordinate deliveries with customers Open and close the store Minimum Requirements
High School Diploma or equivalent Previous selling experience and ability to close a sale strongly preferred Excellent communication, customer service, and organizational skills Strong interpersonal skills to communicate, build rapport, and influence Demonstrated persuasion and negotiation skills Ability to manage time and conflicting priorities Team player with the ability to work with others Ability to work the schedule dictated by business needs; evenings, weekends and holidays as required Initiative to meet goals and stay motivated Strong attention to detail Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Preferred Requirements
Bachelor’s degree in Business or a related field Supervisory Responsibilities
None Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds Ability to stand for long periods Frequent repetitive motions, hearing and listening Occasional sitting, walking, bending and stooping Inside environmental conditions Ability to pass background and drug screen Other Duties
This job description is not exhaustive; duties may change with or without notice. What You Can Expect
Training Pay: $20 per hour for 2-6 weeks (no commission) Average Annual Earnings After Training: $50,000 - $70,000 (base plus commission) Total Compensation Range: $37,440 - $80,000+ (varies by location and performance) Post-Training Pay
Base Pay: $18 per hour (varies by store location) Commission: UNCAPPED on written sales Commissions: 2 - 3% on written sales The Total Compensation Range is based on local minimum wage and potential earnings, influenced by location, performance, qualifications, and experience. Our salary ranges aim to foster understanding and confidence in pay practices. Weekly Hours
25 Benefits For Employees In The US
Medical, Vision, Dental, and Basic Life Insurance 401k with company match up to 6% Paid time off: holidays, vacation and sick time as applicable More information can be found in the 2025 La-Z-Boy Benefits Overview. At La-Z-Boy Incorporated, we are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you need accommodations during the application process, email recruiting@la-z-boy.com or call 734-242-1444.
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