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CRC Group

Head of Benefits

CRC Group, Charlotte, North Carolina, United States, 28245

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Overview

Vice President, Director of Talent Acquisition, CRC Insurance Group The Head of Benefits is a strategic leader responsible for the design, execution, and oversight of CRC Group’s employee benefits programs. This role ensures that offerings remain competitive, cost-efficient, and fully compliant, while aligning with the company’s culture and long-term business objectives. The ideal candidate brings deep expertise in self-insured health plan management, strong financial acumen, and a proven ability to lead through complexity—including M&A activity and organizational growth. This role serves as a key advisor to executive leadership and plays a central role in shaping CRC Group’s total rewards philosophy. This role is based in our Charlotte, NC headquarters with the following hybrid schedule: In office Monday - Thursday, Friday optional.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Benefits Plan Management

Oversee health & welfare programs (budget of $100M; retirement plan assets of $1.6B) Lead plan design, funding strategy, and claims analysis across self-insured medical, life, LTD, IDI, leave, ADA, wellness, and point solutions Manage qualified and non-qualified defined contribution plans and executive benefits Partner with actuaries, brokers, and TPAs to optimize performance and manage risk

Strategic Leadership

Develop and execute a comprehensive benefits strategy that supports organizational goals Serve as a thought leader on emerging trends in benefits, wellness, and total rewards Work in close partnership with key stakeholders throughout the organization to ensure alignment and sustained engagement

Compliance & Governance

Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other regulations Lead audits, filings, and reporting requirements related to benefits programs Responsible for coordinating regular Employee Benefits Fiduciary Committee meetings, assisting with developing Charter, agendas, meeting minutes Partner with internal and external ERISA counsel to mitigate legal and operational risks

M&A and Due Diligence Benefits Strategy

Review existing target benefit plans to identify liabilities, compliance issues, and cost implications Align target benefit offerings across organizations to support retention, equity, and cultural cohesion Lead messaging around benefit changes to reduce uncertainty and maintain trust during the transition Oversee benefits budgeting, including forecasting, reconciliation, financial reporting, and cost optimization strategies Build and manage strategic vendor partnerships to ensure cost-effective, high-quality service delivery across all benefit programs Lead contract negotiations and performance monitoring to drive value and accountability Direct fee benchmarking Maintain rigorous invoice reconciliation protocols to ensure financial integrity Collaborate with Finance to develop and monitor IBNR and other reserve methodologies for accurate liability management

Employee Experience & Communication

Design and deliver engaging benefits communications and education campaigns Champion employee wellness initiatives and drive participation in health programs Serve as a trusted advisor to HR business partners and senior leadership Develop and maintain benefits intranet resource Lead and mentor a team of benefits professionals Foster a culture of collaboration, innovation, and continuous improvement

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Bachelor’s degree in business related major or equivalent education and related training 10+ years of progressive experience in health and wellness benefits management, including experience in management of a self-funded plan Strong knowledge of benefits compliance, plan design, and vendor management Exceptional analytical, communication, and negotiation skills Experience in a multi-state, high-growth organization required

Preferred Qualifications

Master’s degree in human resources, Business Administration, or related field or MBA International employee benefit knowledge Insurance industry experience

Seniority level

Director

Employment type

Full-time

Job function

Strategy/Planning, Human Resources, and Management Industries: Insurance

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