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DoorDash USA

Front of House Associate

DoorDash USA, Redwood City, California, United States, 94061

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Overview

DoorDash is building innovative kitchen formats that cater to the on-demand economy. These are kitchens tailored to off-premise (delivery, catering, pick-up, etc) with a minimum storefront. Our goal is to create the future of food delivery with a faster service and higher quality. About the Role

You will help manage the day-to-day operations of a shared-use, commercial kitchen housing multiple restaurant operators and back of house teams, ensuring that food orders are quickly going out to our delivery drivers with 100% accuracy and delivering great customer experiences. You will support our restaurant operators, upkeep the facility, and maintain food safety compliance at all times. This position reports directly to the Kitchen Operations Manager. Responsibilities

Facility Management Opening & closing of the facility Receive supplier deliveries and manage inventory Personally clean and organize shared spaces daily including pick-up area, office, bathrooms and breakroom Provide basic maintenance and repairs to facility needed to continue operations Work with DoorDash Support agents to provide technical assistance to merchants (IT, phones, tablets, kitchen equipment, etc.) Food Safety Standard operating procedures compliance & monitoring Manage the shared storage areas of the facility Assist merchants with expediting completed orders to pick up area and to Dashers Responsible for fulfilling front of house orders and maintaining associated prep area Responsible for executing occasional DoorDash Kitchen tests of products and services Qualifications

You have experience in one of these industries: food and beverage, hospitality, or logistics/fulfillment in front-of-the house or administrative/facilities roles. You have a passion for customer service and are ready for a new challenge: to reinvent the kitchen for the modern age! You always believe there’s a better way and never settle for mediocre service or product. You are humble and professional. Ability to establish and maintain effective working relationships with management, other associates, hourly employees and dashers while making decisions quickly and delegating responsibilities accordingly. Basic skills to make emergency repairs and conduct maintenance on the facility with basic tools provided. Strong organizational skills to function effectively under time constraints with particular attention to detail and quality of service. Physical Demands

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must be comfortable in a fast-paced work environment Must be comfortable working in a commercial kitchen Must be able to sit and/or stand for extended periods of time, able to lift up to 50 lbs and able to participate in all service aspects and training

Availability to work

Night, weekend and holiday availability is required.

Nice to haves

At least 1 year of previous experience in the food and beverage industry. Working knowledge of MS Office, G Suite, Salesforce and Point-of-Sale Software. Ability to communicate in Spanish Compensation & Benefits

We offer a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws. Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. Base Pay: $17.60 - $26.40 USD See below for paid time off details: For salaried roles:

flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles:

vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We are committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Diversity & Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Pursuant to applicable hiring regulations, we will consider qualified applicants in a manner consistent with the law. If you need accommodations, please inform your recruiting contact upon initial connection.

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