General Atlantic
Senior Director, HR Operations & HRIS New York - Park Avenue
General Atlantic, New York, New York, us, 10261
Overview
General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 830 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long-term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Sustainable Infrastructure strategies. General Atlantic manages approximately $114 billion in assets under management, inclusive of all strategies, as of June 30, 2025, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit: www.generalatlantic.com Position Summary
We are seeking a Senior Director, HR Operations & HRIS, to lead and strengthen our global HR operations function and manage the team. This role will report to the Head of Rewards and will oversee the day-to-day HR operations framework, while owning the strategy and management of GA’s HR technology platforms (HRIS). The right candidate will combine strong operational expertise with systems knowledge to create a seamless, efficient, and scalable employee experience. As part of the HR Ops team, this role will own core HR processes, policies, and compliance, while also ensuring our HRIS systems (Workday or similar) are optimized to enable the business. The role requires a blend of strategic leadership, operational excellence, and technical acumen, with responsibility for both process execution and system enablement. Responsibilities
HR Operations Leadership
Own and lead the global HR operations framework, including employee lifecycle processes (onboarding, mobility, performance, compensation, offboarding, etc.) Ensure operational consistency and compliance across teams and regions, aligning processes with local requirements while driving global standards Manage HR policies and procedures, ensuring clarity, accessibility, and alignment with GA’s values Partner with the Human Capital Management (HCM) team and business operations teams across GA to ensure smooth delivery of people programs Ensure compliance with all internal and external audits and governance HRIS Ownership & Enablement
Partner with the IT team to support GA’s HRIS platform — responsible for managing the successful delivery of HCM requirements as it relates to system design, maintenance, enhancements, and integrations Manage HRIS projects such as new module implementations, upgrades, and automation initiatives Serve as the liaison between HCM and IT, and responsible for managing the HCM technology roadmap Optimize our Talent Acquisition product, Greenhouse (ATS), overseeing system configuration, integrations, reporting, and process enhancements to ensure scalability, data integrity, and a seamless candidate experience across global recruiting operations Maintain data integrity, security, and reporting standards within the system Deliver workforce analytics and dashboards through our HRIS platforms to support business insights and decision-making Process Improvement & Change Management
Identify opportunities to streamline processes and leverage technology for scale Lead cross-functional HR projects that improve employee experience and operational efficiency Drive adoption of HR tools and processes through effective communication and training Leverage AI to automate operational processes where possible Lead and develop members of the HR operations team, fostering a culture of accountability, innovation, and continuous improvement Serve as a mentor and trusted advisor to colleagues across HR Qualifications
Bachelor’s degree required; advanced degree or HR certifications (e.g., SHRM-SCP, PHR, HRIP) a plus 12+ years of progressive HR experience, with significant time spent in HR operations and HRIS management Background in the financial services industry strongly preferred Proven ability to own and lead HR operations at a global scale Demonstrated management experience, including a proven track record of leading and developing high-performing HR operations teams where members are in different locations, with the ability to drive accountability, operational excellence, and continuous improvement across a global function Strong HRIS expertise (Workday required; Greenhouse a plus), with experience in system administration, reporting, and process integration Strong project management skills, with experience leading cross-functional HR initiatives Knowledge of HR compliance, global employment practices, and operational best practices Excellent stakeholder management, problem-solving, and communication skills GA Value
Competitive compensation Comprehensive health, dental, and vision insurance plans Retirement savings plan with employer matching Professional development opportunities and ongoing training Collaborative and inclusive work culture with opportunities for advancement General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $180,000 - $235,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success. General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/ Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name * Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Select... Start date year * End date month * Select... End date year * LinkedIn Profile Website What languages do you speak? * Select... Are you legally authorized to work in the country in which you are applying? * Select... Will you now or in the future require visa sponsorship? * Select... How did you hear about this position? * Select... Legal First Name * Legal Last Name * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in General Atlantic ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
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General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 830 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long-term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Sustainable Infrastructure strategies. General Atlantic manages approximately $114 billion in assets under management, inclusive of all strategies, as of June 30, 2025, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit: www.generalatlantic.com Position Summary
We are seeking a Senior Director, HR Operations & HRIS, to lead and strengthen our global HR operations function and manage the team. This role will report to the Head of Rewards and will oversee the day-to-day HR operations framework, while owning the strategy and management of GA’s HR technology platforms (HRIS). The right candidate will combine strong operational expertise with systems knowledge to create a seamless, efficient, and scalable employee experience. As part of the HR Ops team, this role will own core HR processes, policies, and compliance, while also ensuring our HRIS systems (Workday or similar) are optimized to enable the business. The role requires a blend of strategic leadership, operational excellence, and technical acumen, with responsibility for both process execution and system enablement. Responsibilities
HR Operations Leadership
Own and lead the global HR operations framework, including employee lifecycle processes (onboarding, mobility, performance, compensation, offboarding, etc.) Ensure operational consistency and compliance across teams and regions, aligning processes with local requirements while driving global standards Manage HR policies and procedures, ensuring clarity, accessibility, and alignment with GA’s values Partner with the Human Capital Management (HCM) team and business operations teams across GA to ensure smooth delivery of people programs Ensure compliance with all internal and external audits and governance HRIS Ownership & Enablement
Partner with the IT team to support GA’s HRIS platform — responsible for managing the successful delivery of HCM requirements as it relates to system design, maintenance, enhancements, and integrations Manage HRIS projects such as new module implementations, upgrades, and automation initiatives Serve as the liaison between HCM and IT, and responsible for managing the HCM technology roadmap Optimize our Talent Acquisition product, Greenhouse (ATS), overseeing system configuration, integrations, reporting, and process enhancements to ensure scalability, data integrity, and a seamless candidate experience across global recruiting operations Maintain data integrity, security, and reporting standards within the system Deliver workforce analytics and dashboards through our HRIS platforms to support business insights and decision-making Process Improvement & Change Management
Identify opportunities to streamline processes and leverage technology for scale Lead cross-functional HR projects that improve employee experience and operational efficiency Drive adoption of HR tools and processes through effective communication and training Leverage AI to automate operational processes where possible Lead and develop members of the HR operations team, fostering a culture of accountability, innovation, and continuous improvement Serve as a mentor and trusted advisor to colleagues across HR Qualifications
Bachelor’s degree required; advanced degree or HR certifications (e.g., SHRM-SCP, PHR, HRIP) a plus 12+ years of progressive HR experience, with significant time spent in HR operations and HRIS management Background in the financial services industry strongly preferred Proven ability to own and lead HR operations at a global scale Demonstrated management experience, including a proven track record of leading and developing high-performing HR operations teams where members are in different locations, with the ability to drive accountability, operational excellence, and continuous improvement across a global function Strong HRIS expertise (Workday required; Greenhouse a plus), with experience in system administration, reporting, and process integration Strong project management skills, with experience leading cross-functional HR initiatives Knowledge of HR compliance, global employment practices, and operational best practices Excellent stakeholder management, problem-solving, and communication skills GA Value
Competitive compensation Comprehensive health, dental, and vision insurance plans Retirement savings plan with employer matching Professional development opportunities and ongoing training Collaborative and inclusive work culture with opportunities for advancement General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $180,000 - $235,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success. General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/ Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name * Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Select... Start date year * End date month * Select... End date year * LinkedIn Profile Website What languages do you speak? * Select... Are you legally authorized to work in the country in which you are applying? * Select... Will you now or in the future require visa sponsorship? * Select... How did you hear about this position? * Select... Legal First Name * Legal Last Name * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in General Atlantic ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, for example, Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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