Kuehne+Nagel
Overview
Join to apply for the
Road Logistics Operations Manager
role at
Kuehne+Nagel . It’s more than a job. In Freight Logistics and Operations at Kuehne+Nagel you help optimise processes and ensure inventory and shipments move efficiently. Your work supports delivering vital medicines and other essential items, from wind turbines to semiconductors, contributing to a broader impact beyond day-to-day logistics. You, as Road Logistics Manager in freight forwarding, are responsible for strategically planning, organizing, and executing the movement of goods by road, ensuring timely delivery, optimizing costs, and managing carrier relationships. Key duties include managing warehouse operations, selecting and negotiating with transport carriers, overseeing shipments, resolving issues, and ensuring compliance with regulations. Responsibilities
Interact with employees and carriers to reinforce business solutions, including carrier management. Develop processes that may be automated to enhance daily Road Logistics Department performance. Assist in establishing customer service standards for all accounts and communicate these standards to all personnel. Develop, maintain, and publish measures of productivity, workflow, performance, and financial contribution on a scheduled basis. Supervise the movement of incoming and outgoing shipments to ensure efficient resource utilization and attainment of customer service goals. Monitor and evaluate carrier performance metrics. Assist in the development, documentation, and maintenance of Division Standard Operating Procedures related to the Road Logistics Department. Recommend changes in mode and/or carrier and perform rate/service analysis aligned with customer expectations. Investigate shipment pickup and delivery exceptions, collect data for claims, and monitor the process per governing regulations and industry precedents. Qualifications
Bachelor’s Degree in Logistics, Transportation, or Business preferred 5+ years of transportation experience including parcel, LTL, and truckload Exposure to carrier price and contract negotiations Knowledge of cargo claims rules and practices High degree of software proficiency (Microsoft Word, Excel, PowerPoint, Access, Outlook, Project) Strong pricing and analytical skills Strong leadership, negotiation, and client/supplier communication abilities What we offer
We offer a competitive compensation and benefits package, including medical/dental benefits, a retirement savings plan, employee discounts, tuition reimbursement, training programs, and a global, dynamic work environment. Kuehne+Nagel is committed to Equal Employment Opportunity (EEO) and to compliance with all applicable laws prohibiting workplace discrimination and unlawful retaliation. We provide reasonable accommodations for applicants and employees where required, including for pregnancy and religious beliefs, unless such accommodation would cause undue hardship. Who we are
Logistics shapes everyday life—from the goods we consume to healthcare. At Kuehne+Nagel, your work goes beyond logistics and contributes to lives around the world. We are a global leader offering a safe, stable environment where your career can make a real difference.
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Join to apply for the
Road Logistics Operations Manager
role at
Kuehne+Nagel . It’s more than a job. In Freight Logistics and Operations at Kuehne+Nagel you help optimise processes and ensure inventory and shipments move efficiently. Your work supports delivering vital medicines and other essential items, from wind turbines to semiconductors, contributing to a broader impact beyond day-to-day logistics. You, as Road Logistics Manager in freight forwarding, are responsible for strategically planning, organizing, and executing the movement of goods by road, ensuring timely delivery, optimizing costs, and managing carrier relationships. Key duties include managing warehouse operations, selecting and negotiating with transport carriers, overseeing shipments, resolving issues, and ensuring compliance with regulations. Responsibilities
Interact with employees and carriers to reinforce business solutions, including carrier management. Develop processes that may be automated to enhance daily Road Logistics Department performance. Assist in establishing customer service standards for all accounts and communicate these standards to all personnel. Develop, maintain, and publish measures of productivity, workflow, performance, and financial contribution on a scheduled basis. Supervise the movement of incoming and outgoing shipments to ensure efficient resource utilization and attainment of customer service goals. Monitor and evaluate carrier performance metrics. Assist in the development, documentation, and maintenance of Division Standard Operating Procedures related to the Road Logistics Department. Recommend changes in mode and/or carrier and perform rate/service analysis aligned with customer expectations. Investigate shipment pickup and delivery exceptions, collect data for claims, and monitor the process per governing regulations and industry precedents. Qualifications
Bachelor’s Degree in Logistics, Transportation, or Business preferred 5+ years of transportation experience including parcel, LTL, and truckload Exposure to carrier price and contract negotiations Knowledge of cargo claims rules and practices High degree of software proficiency (Microsoft Word, Excel, PowerPoint, Access, Outlook, Project) Strong pricing and analytical skills Strong leadership, negotiation, and client/supplier communication abilities What we offer
We offer a competitive compensation and benefits package, including medical/dental benefits, a retirement savings plan, employee discounts, tuition reimbursement, training programs, and a global, dynamic work environment. Kuehne+Nagel is committed to Equal Employment Opportunity (EEO) and to compliance with all applicable laws prohibiting workplace discrimination and unlawful retaliation. We provide reasonable accommodations for applicants and employees where required, including for pregnancy and religious beliefs, unless such accommodation would cause undue hardship. Who we are
Logistics shapes everyday life—from the goods we consume to healthcare. At Kuehne+Nagel, your work goes beyond logistics and contributes to lives around the world. We are a global leader offering a safe, stable environment where your career can make a real difference.
#J-18808-Ljbffr