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Hilton

Senior Sales Manager - DoubleTree Suites by Hilton Boston Cambridge

Hilton, Boston, Massachusetts, us, 02298

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Overview

DoubleTree Suites by Hilton Boston Cambridge

is looking for their next Senior Sales Manager. Located half a mile from Harvard Business School, this hotel features 267 total guest rooms and 2,037 square feet of meeting space with the largest space at 925 square feet. Our ideal candidate will have at least five years of experience in a hotel group sales environment, with a proven track record of converting group leads into successful bookings. They are highly motivated to act on leads and consistently deliver positive results, demonstrating creativity and enthusiasm in showcasing the hotel to potential group clients. Shift Pattern:

Typical office hours of 8:30 AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events. Benefits

Hilton supports the mental and physical wellbeing of all Team Members with benefits and programs to thrive personally and professionally in a diverse and inclusive environment, including: DailyPay access to pay when you need it Medical Insurance Coverage for you and your family Mental health resources including an Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education through partnership with Guild Education (college degrees and professional certifications) 401K plan with company match Hilton Shares: employee stock purchase program with a 15% discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?

The sales office in a hotel is a fast-paced, ever-changing environment and a launching pad for those who aspire to grow their careers in hospitality. Responsibilities: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams to meet and exceed lead generation goals. Represent the hotel in the development of market segments and new customer relationships while maintaining existing relations with assigned accounts. Strive to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture lead revenue to meet and exceed sales goals. Customer and Account Management

- Apply strong sales skills to create customer value, differentiate Hilton from the competition and bring clear value to customers and their organizations. Prospecting

- Demonstrate mastery of the prospecting process, identify potential customers, and implement call strategies. Negotiations

- Understand customer and business leaders expectations; adapt to a changing market. Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up-to-date pipeline of business opportunities to meet short- and long-term objectives. Represent the hotel in all interactions dealing with customers relative to sales, including proposing and executing contracts. Conduct site inspections through storytelling tailored to the prospective and existing customers’ needs. Coordinate customer specifications (room, food and beverage, meeting space) via the lead management system and enter/maintain account and booking information in Delphi FDC per standards. Prospecting

- Research, solicit and generate new leads for business opportunities; create and execute plans to shift share from competitors; engage in outside sales activities to uncover needs, build relationships and win new business. Negotiations

- Negotiate contracts and commission agreements with end-user customers and intermediaries; provide solutions that meet hotel financial goals while strengthening relationships; involve Hilton Worldwide Sales and Hilton Legal as needed. #LI-ZR1 What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of our Values: Hospitality – delivering exceptional guest experiences Integrity – doing the right thing, all the time Leadership – being leaders in our industry and communities Teamwork – being team players in everything we do Ownership – owning our actions and decisions Now – operating with urgency and discipline In addition, we look for the following attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability. What will it be like to work for Hilton?

Hilton is a leading global hospitality company spanning the lodging sector. Our vision is to fill the earth with the light and warmth of hospitality, uniting our Team Members around providing exceptional guest experiences worldwide. Our Team Members are at the heart of it all.

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