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Hilton Worldwide

Senior Sales Manager - Embassy Suites by Hilton Napa Valley

Hilton Worldwide, California, Missouri, United States, 65018

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Overview

Senior Sales Manager - Embassy Suites by Hilton Napa Valley (HOT0BWTI). Located in one of Californias premier travel destinations celebrated for its world-class wineries, exceptional cuisine, and breathtaking landscapes. The property is nearing completion of an extensive remodel with a refreshed, more sophisticated aesthetic intended to elevate the guest experience while preserving Napa Valley charm. Salary range for this role is $90,000-$95,000. What will I be doing?

Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualify leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers. Customer and Account Management

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting

Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations

Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for?

We look for individuals who align with Hiltons Vision, Mission and Values and demonstrate the following attributes and capabilities: Hospitality - We are passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We are leaders in our industry and in our communities. Teamwork - We are team players in everything we do. Ownership - We own our actions and decisions. Now - We operate with a sense of urgency and discipline. Quality Productivity Customer Focus What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all! #J-18808-Ljbffr