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ISACA

Program Director of IT Projects

ISACA, Fort Worth, Texas, United States, 76102

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Overview

Title:

Program Director of IT Projects Department:

DT IT Project & Portfolio Mgt Campus Location:

TCCD District Offices Employee Classification:

APT - Administrative Position Type:

FT - Regular Grant Funded:

No Compensation Details:

Commensurate with education and experience Work Hours:

Monday - Friday 8:00am - 5:00pm; Occasional evening and weekend hours are necessary based on department needs. Remote Eligible:

This position is not eligible for remote work Special Instructions to Applicant: Job Summary:

Reporting to the Chief Information Officer, the Program Director of IT Projects is responsible for executing and delivering IT projects. This position is also responsible for leading a multifaceted team, ensuring strategic alignment, timely execution, and achievement of project deliverables within constraints.

Responsibilities

Leads multiple related projects employing project management methodologies, tools, and frameworks

Establishes a comprehensive project plan encompassing task assignments, dependencies, and status updates for all projects within the program(s)

Collaborates closely with project teams to meet task completion deadlines, deliverables, and milestones upholding high-quality standards

Proactively identifies and manages risks, scope changes, issues, and decisions while executing resolution and mitigation strategies

Monitors project metrics and milestones, delivering regular progress reports

Tracks progress towards goals, key performance indicators, and critical success factors for all managed programs

Conducts status meetings and communicates project updates to stakeholders regularly

Acts as the primary point of contact for stakeholders, addressing their concerns and queries

Manages change requests, including documentation and impact assessments

Fosters effective communication and collaboration within the project team and with stakeholders

Ensures project delivery within the defined scope, budget, quality standards, and timeline

Reviews and approves deliverables from implementation and advisory partners

Directs the team, which includes project managers, business analysts, technical leads, and subject matter experts

Coordinates work and provides direction to project team members

Provides leadership and supervision for assigned team members

Mentors project team members and provides guidance on best practices

Participates on behalf of the College in external community organizations and associations

Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite

Pursues skill advancement and contributes to the College

Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute

Supports the mission, values, goals, and principles of the College

Works under the general supervision of the Chief Information Officer

*Performs Other Related Tasks as Required

Required Minimum Qualifications

Bachelor's degree

Five (5) years' working experience directly related to the Essential Performance Requirements

Three (3) years' experience supervising

Current Project or Program Manager certification, such as Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM), Project+, Continuing Professional Development (CPD), Professional in Project Management (PPM), PRINCE2, Management of Portfolios (MoP), or Managing Successful Programmes (MSP)

Preferred Qualifications

Master's degree

At least one (1) year's working experience in higher education related to the Essential Performance Requirements

At least one (1) year's working experience managing a portfolio of IT projects

Current Information Technology Infrastructure Library (ITIL) 4 certification

Knowledge, Skills and Abilities

Knowledge of project management methodologies and how to efficiently allocate resources, including manpower, materials, and time

Knowledge of how programs and projects align with organizational goals and objectives

Knowledge of budgeting, cost management, and financial reporting

Knowledge of risk assessment tools and methodologies, and mitigation strategies

Knowledge of industry-specific regulations, standards, and best practices

Knowledge of quality standards, metrics, and procedures

Knowledge of project management software and tools, and general IT infrastructure

Skilled in oral, electronic, and written communications for reporting, documentation, and stakeholder engagement

Skilled in using project management tools such as MS Project and Jira

Ability to inspire and guide teams toward common goals

Ability to collect and analyze data, and provide sound recommendations based on policy, procedure, practice, and existing regulations in a timely manner

Ability to manage deadlines, schedules, and priorities

Ability to identify and resolve issues that arise during project execution

Ability to negotiate with stakeholders, vendors, and team members

Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume

Ability to see the big picture and plan steps to achieve long-term goals

Ability to stay calm under pressure and navigate through crises effectively

Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Physical Demands and Work Environment Physical Demands The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

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