CEMEX
Job title: DIRECTOR TECHNICAL SERVICES I
Date: Sep 17, 2025
Location: Miami, FL, US, 33178
Job Requisition ID: 58224
Company Overview Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers. For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/.
Job Summary Providing excellent technical support to both internal and external customers is an integral part of CEMEX business strategy. To that end, the Director of Quality & Technical Services must have the relevant experience and be capable of troubleshooting field and plant related problems relative to the performance of our aggregate products. The successful candidate will be responsible for directly managing and effectively leading all activities of the Quality Control teams within Aggregates operations across the United States. This position reports to the VP of Operations Support.
Job Responsibilities
Lead, coach and develop QC Managers and Supervisors on: skillset, training, development needs and performance management.
Partner with Operations and Plant Managers to eliminate processes that create rework or wasted material. Follows-up on all quality issues to ensure customer satisfaction.
Consistently look for opportunities to enhance CEMEX technical image.
Actively participate in addressing complex troubleshooting problems.
Develop, oversee, and coordinate all proactive programs to enhance customer relations including customer training and seminars.
Assist in the development and compilation of technical presentations on aggregates testing procedures, etc.
Work closely with other members of Technical Services and Quality Assurance Team to ensure a consistent, high-quality product.
Participate in the Aggregate Material Master team as a subject matter expert.
Actively participate in pertinent technical organizations, such as National Aggregate Technical Committees, National Transportation Builders specification committee, NSSGA Engineering Technical Committee, ASTM, if necessary and as determined and assigned by the VP/GM of Aggregates operations across the United States.
Perform all other work or special tasks as assigned.
Qualifications
BS in Geotechnical, Civil Engineering or Materials Science required
ACI Certification, Aggregate Testing Technician certification preferred
Professional Engineer designation (P.E.) preferred.
Minimum of 10 years of experience in the building materials industries (aggregates, bulk materials); or equivalent combination of education and experience.
Familiar with industry concepts, practices, and procedures.
A demonstrated ability to manage multiple projects and to prioritize and allocate resources in a fast-changing environment.
Technical knowledge of building materials as well as technical aspects of customer's products, systems and applications.
Working knowledge of construction materials testing, soils, asphalt, concrete.
Competent in cement products application technology.
Familiarity with industry standards and codes, ACI, ASTM, AASHTO, applicable U.S. Building Codes.
Knowledge, Skills, and Abilities
Strong communication skills (both oral and written) including presentation skills
Word, Power Point, Excel, SAP, experience with Stonemont Solutions Stonemont QC a plus
Excellent Communication & Delegation Skills
Possess strong analytical and problem-solving skills to identify and resolve issues timely
Must possess strong customer service skills
Must have solid time management and prioritization skills
Upholds and supports organizational goals and values
Ability to read and interpret documents such as project specifications & plans, safety rules, operating, maintenance instructions, and procedure manuals
Ability to write routine reports and develop and analyze statistical data of finished and unfinished products
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to maintain composure under stress
Excellent customer service skills, internal/external
Excellent decision making and leadership skills
Excellent organization skills and uses resources effectively and efficiently
Positive attitude toward other employees, customers, and supervisors
Working Conditions
Capable to work extended hours as needed
Capable of working in an open concept office environment
Physical Requirements
Long periods of standing and/or walking required
Some exposure to dust, noise, and extreme temperatures
Ability to lift up to 50 pounds occasionally
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment
Must be able to perform all job functions which include, but may not be limited to, pushing, turning, and/or pulling of controls
Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
Must wear protective equipment while on the job
Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes * 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).
EEO Statement - En Espanol CEMEX es una institucion EEO/AA (igualdad de oportunidad/accion afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacion sexual, informacion genetica, identidad de genero, o expresion de genero en los programas o actividades los cuales opera.
Nearest Major Market: Miami
#J-18808-Ljbffr
Location: Miami, FL, US, 33178
Job Requisition ID: 58224
Company Overview Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers. For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/.
Job Summary Providing excellent technical support to both internal and external customers is an integral part of CEMEX business strategy. To that end, the Director of Quality & Technical Services must have the relevant experience and be capable of troubleshooting field and plant related problems relative to the performance of our aggregate products. The successful candidate will be responsible for directly managing and effectively leading all activities of the Quality Control teams within Aggregates operations across the United States. This position reports to the VP of Operations Support.
Job Responsibilities
Lead, coach and develop QC Managers and Supervisors on: skillset, training, development needs and performance management.
Partner with Operations and Plant Managers to eliminate processes that create rework or wasted material. Follows-up on all quality issues to ensure customer satisfaction.
Consistently look for opportunities to enhance CEMEX technical image.
Actively participate in addressing complex troubleshooting problems.
Develop, oversee, and coordinate all proactive programs to enhance customer relations including customer training and seminars.
Assist in the development and compilation of technical presentations on aggregates testing procedures, etc.
Work closely with other members of Technical Services and Quality Assurance Team to ensure a consistent, high-quality product.
Participate in the Aggregate Material Master team as a subject matter expert.
Actively participate in pertinent technical organizations, such as National Aggregate Technical Committees, National Transportation Builders specification committee, NSSGA Engineering Technical Committee, ASTM, if necessary and as determined and assigned by the VP/GM of Aggregates operations across the United States.
Perform all other work or special tasks as assigned.
Qualifications
BS in Geotechnical, Civil Engineering or Materials Science required
ACI Certification, Aggregate Testing Technician certification preferred
Professional Engineer designation (P.E.) preferred.
Minimum of 10 years of experience in the building materials industries (aggregates, bulk materials); or equivalent combination of education and experience.
Familiar with industry concepts, practices, and procedures.
A demonstrated ability to manage multiple projects and to prioritize and allocate resources in a fast-changing environment.
Technical knowledge of building materials as well as technical aspects of customer's products, systems and applications.
Working knowledge of construction materials testing, soils, asphalt, concrete.
Competent in cement products application technology.
Familiarity with industry standards and codes, ACI, ASTM, AASHTO, applicable U.S. Building Codes.
Knowledge, Skills, and Abilities
Strong communication skills (both oral and written) including presentation skills
Word, Power Point, Excel, SAP, experience with Stonemont Solutions Stonemont QC a plus
Excellent Communication & Delegation Skills
Possess strong analytical and problem-solving skills to identify and resolve issues timely
Must possess strong customer service skills
Must have solid time management and prioritization skills
Upholds and supports organizational goals and values
Ability to read and interpret documents such as project specifications & plans, safety rules, operating, maintenance instructions, and procedure manuals
Ability to write routine reports and develop and analyze statistical data of finished and unfinished products
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to maintain composure under stress
Excellent customer service skills, internal/external
Excellent decision making and leadership skills
Excellent organization skills and uses resources effectively and efficiently
Positive attitude toward other employees, customers, and supervisors
Working Conditions
Capable to work extended hours as needed
Capable of working in an open concept office environment
Physical Requirements
Long periods of standing and/or walking required
Some exposure to dust, noise, and extreme temperatures
Ability to lift up to 50 pounds occasionally
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment
Must be able to perform all job functions which include, but may not be limited to, pushing, turning, and/or pulling of controls
Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
Must wear protective equipment while on the job
Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes * 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).
EEO Statement - En Espanol CEMEX es una institucion EEO/AA (igualdad de oportunidad/accion afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacion sexual, informacion genetica, identidad de genero, o expresion de genero en los programas o actividades los cuales opera.
Nearest Major Market: Miami
#J-18808-Ljbffr