Axon
Overview
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. You’ll take ownership and drive real change while growing as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By applying technical solutions to age-old problems in digital video capture, Axon has redefined public and private sector technology globally. We are a team of professionals who aim to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This role accelerates our sales initiatives and requires a self-starter who excels in a fast-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You’ll Do
Location:
Remote, but candidate needs to be located in the West. (Preference is Seattle or California). Travel up to 70% of the time Reports to:
Sr Director, Sales Engineering Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have deep technical conversations with IT departments, including CIOs, as well as technical stakeholders Set and manage expectations with customers and team members Provide technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances Develop relationships with key customers for growth within their agency Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Represent the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, tailor POC tests and findings, assist prospects with initial configuration and orientation Improve or develop technical documentation to ease understanding and customer or channel usage of our products and services where possible Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quotes Perform other duties and projects as assigned What You Bring
Willingness to travel up to 70% Educational background:
Associates degree in Engineering or Computer Science (or equivalent field), or 10+ years relevant experience.
Professional background:
10+ years customer facing pre-sales, consulting, or product management background required Experience selling or supporting SaaS based solutions Experience in Public Safety, End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies
Must have intellectual curiosity, humility, accountability and positive approach Basic knowledge or curiosity of networking, security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies. Basic knowledge of virtualization and cloud technologies Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc. Benefits that Benefit You
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 153,090 in the lowest geographic market and USD 244,944 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit the text: www.axon.com/careers/benefits. Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. You’ll take ownership and drive real change while growing as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By applying technical solutions to age-old problems in digital video capture, Axon has redefined public and private sector technology globally. We are a team of professionals who aim to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This role accelerates our sales initiatives and requires a self-starter who excels in a fast-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You’ll Do
Location:
Remote, but candidate needs to be located in the West. (Preference is Seattle or California). Travel up to 70% of the time Reports to:
Sr Director, Sales Engineering Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have deep technical conversations with IT departments, including CIOs, as well as technical stakeholders Set and manage expectations with customers and team members Provide technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances Develop relationships with key customers for growth within their agency Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Represent the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, tailor POC tests and findings, assist prospects with initial configuration and orientation Improve or develop technical documentation to ease understanding and customer or channel usage of our products and services where possible Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quotes Perform other duties and projects as assigned What You Bring
Willingness to travel up to 70% Educational background:
Associates degree in Engineering or Computer Science (or equivalent field), or 10+ years relevant experience.
Professional background:
10+ years customer facing pre-sales, consulting, or product management background required Experience selling or supporting SaaS based solutions Experience in Public Safety, End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies
Must have intellectual curiosity, humility, accountability and positive approach Basic knowledge or curiosity of networking, security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies. Basic knowledge of virtualization and cloud technologies Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc. Benefits that Benefit You
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 153,090 in the lowest geographic market and USD 244,944 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit the text: www.axon.com/careers/benefits. Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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