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Career Infinite 升涯求职

Customer Service Specialist

Career Infinite 升涯求职, Boston, Massachusetts, us, 02298

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2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Career Infinite is a career development platform launched in Boston, USA in 2016, later expanding to New York. It globally supports North American international students in defining their career goals through personalized guidance from experienced mentors and one-on-one consultations. The platform connects candidates with internships and full-time positions at prestigious companies, and delivers industry-specific skill training to help students adapt to roles at leading enterprises. This comprehensive support system bridges academic preparation and professional success in competitive international environments. Role Description

This is a part-time hybrid or remote role for a Customer Service Specialist, with some work-from-home flexibility. The Customer Service Specialist will manage day-to-day customer interactions, ensuring customer satisfaction and a positive customer experience. Responsibilities include handling customer inquiries via phone and email, resolving issues, and maintaining professional phone etiquette. The role also involves supporting customers through various stages of their career development journey. Qualifications

Proficient with phone etiquette and handling customer inquiries Excellent communication skills, both written and verbal in English and Chinese Ability to work independently and in a hybrid setting Familiarity with career development platforms and student support is a plus Familiar with WeChat and Zoom settings Open for candidates in the United States and Canada Employment details

Seniority level: Entry level Employment type: Part-time Location: Remote / Hybrid (Boston, MA area potential) Get notified about new Customer Service Specialist jobs in

Boston, MA .

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