Lush North America
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales using StoreForce dashboard results and feedback to exceed goals. Take ownership of results and actively contribute to the store's overall sales. Customer Experience:
Consistently deliver a world-class experience to every customer. Connect with customers, identify needs by listening and asking open-ended questions, demonstrate product benefits, and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and initiatives that drive traffic. Product Passion:
Continuously expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations. Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of your development, seek feedback, and pursue opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team perspectives related to DEIB. Promote belonging through teamwork, collaboration, and recognizing each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork and take breaks when needed, while staying informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay:
Southport Pay $16.50 USD Best of luck with your job search! Find us on YouTube, LinkedIn, and more. Personal Privacy Policy details are available
here . Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat. We acknowledge diverse First Nations, Inuit and Métis peoples. Our reconciliation commitments are guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize our role as guests on this land and act to repair past harm in partnership with Indigenous Peoples, staff, customers, and communities we work with.
#J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales using StoreForce dashboard results and feedback to exceed goals. Take ownership of results and actively contribute to the store's overall sales. Customer Experience:
Consistently deliver a world-class experience to every customer. Connect with customers, identify needs by listening and asking open-ended questions, demonstrate product benefits, and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and initiatives that drive traffic. Product Passion:
Continuously expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations. Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of your development, seek feedback, and pursue opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team perspectives related to DEIB. Promote belonging through teamwork, collaboration, and recognizing each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork and take breaks when needed, while staying informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay:
Southport Pay $16.50 USD Best of luck with your job search! Find us on YouTube, LinkedIn, and more. Personal Privacy Policy details are available
here . Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat. We acknowledge diverse First Nations, Inuit and Métis peoples. Our reconciliation commitments are guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize our role as guests on this land and act to repair past harm in partnership with Indigenous Peoples, staff, customers, and communities we work with.
#J-18808-Ljbffr