Lush Fresh Handmade Cosmetics North America
Seasonal Ambassador - Columbia Mall
Lush Fresh Handmade Cosmetics North America, Columbia, Maryland, United States, 21046
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results, seeking feedback, and taking ownership of your results to contribute to the store\'s overall sales. Deliver a world-class customer experience, identify customer needs by listening and asking open-ended questions, demonstrate product benefits, and aim to leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging). Articulate these values in-store and through community engagement to increase traffic and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge, stay up-to-date on ingredients and benefits, and confidently make informed recommendations for diverse customer needs. Team Involvement:
Develop sales techniques and product knowledge, support team growth, and actively seek feedback and opportunities to improve skills and performance.
Diversity, Equity, Inclusion, and Belonging (DEIB)
— encourage open communication and foster belonging by promoting teamwork and valuing each employee\'s contributions. Operational Excellence:
Time and attendance, visuals and merchandising, stock and inventory, and adherence to policies and procedures for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Columbia Mall Pay: $16.50 USD Best of luck on your job search, and don\'t forget to follow us to learn more! Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
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Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results, seeking feedback, and taking ownership of your results to contribute to the store\'s overall sales. Deliver a world-class customer experience, identify customer needs by listening and asking open-ended questions, demonstrate product benefits, and aim to leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging). Articulate these values in-store and through community engagement to increase traffic and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge, stay up-to-date on ingredients and benefits, and confidently make informed recommendations for diverse customer needs. Team Involvement:
Develop sales techniques and product knowledge, support team growth, and actively seek feedback and opportunities to improve skills and performance.
Diversity, Equity, Inclusion, and Belonging (DEIB)
— encourage open communication and foster belonging by promoting teamwork and valuing each employee\'s contributions. Operational Excellence:
Time and attendance, visuals and merchandising, stock and inventory, and adherence to policies and procedures for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Columbia Mall Pay: $16.50 USD Best of luck on your job search, and don\'t forget to follow us to learn more! Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
#J-18808-Ljbffr