Mass General Brigham
Patient Services Coordinator II, Gastroenterology
Mass General Brigham, Boston, Massachusetts, us, 02298
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Patient Services Coordinator II, Gastroenterology
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Mass General Brigham This role covers Gastric Motility at the MGH Main Campus. Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications
Education High School Diploma or Equivalent required Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience Office experience 2-3 years required Knowledge, Skills And Abilities
Proficiency with all Office Suite, knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Effective written communication and ability to convey information clearly. Ability to understand written documents and compose/edit emails, memos and letters; take complete and accurate messages. Time management and multitasking abilities. Well organized with the ability to manage multiple tasks within established protocols. Work Details
Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, compensation offers reflect skills, experience, education, certifications, and other factors. Base pay is an estimate; actual offers include total compensation details and benefits. EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are provided for applicants and employees with disabilities. For accommodations contact Human Resources at (857) 282-7642. Mass General Brigham Competency Framework
Mass General Brigham defines leadership competencies used to evaluate performance and guide development. Seniorities and Employment
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care For more information about this role or to apply, refer to the original posting on our careers site.
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Patient Services Coordinator II, Gastroenterology
role at
Mass General Brigham This role covers Gastric Motility at the MGH Main Campus. Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications
Education High School Diploma or Equivalent required Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience Office experience 2-3 years required Knowledge, Skills And Abilities
Proficiency with all Office Suite, knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Effective written communication and ability to convey information clearly. Ability to understand written documents and compose/edit emails, memos and letters; take complete and accurate messages. Time management and multitasking abilities. Well organized with the ability to manage multiple tasks within established protocols. Work Details
Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, compensation offers reflect skills, experience, education, certifications, and other factors. Base pay is an estimate; actual offers include total compensation details and benefits. EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are provided for applicants and employees with disabilities. For accommodations contact Human Resources at (857) 282-7642. Mass General Brigham Competency Framework
Mass General Brigham defines leadership competencies used to evaluate performance and guide development. Seniorities and Employment
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care For more information about this role or to apply, refer to the original posting on our careers site.
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