Convergys
Associate Director, Global Network page is loaded## Associate Director, Global Networklocations:
PHL Makati City - Ayala North Exchangetime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 29, 2025 (30+ days left to apply)job requisition id:
R1657283Job Title:Associate Director, Global NetworkJob DescriptionThe Associate Director, Global Network role is responsible for leading network experts to develop and operate world class technology solutions using modern design principles and patterns. This will allow the IT Network Technology Function to operate at a large scale ensuring that automation is engineered to support and secure infrastructure throughout the Concentrix enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network and security hardware-software and communication links involved in the next wave of IT Networking and Security offerings. Outstanding opportunity for a Senior Network Manager or Network architect with Cisco routers & switches, Fortigate, Palo alto UTM firewalls, Forescout NAC, Juniper and Meraki wireless hands-on experience.Design and development of new network and security related products and work closely with the Global Network Leads to understand the existing core network, and to ensure new services are integrated correctly. · Leading Complex network design implementations for clients at both delivery/ Data Centres regionally and globally · Extended support on resolving Sev1 incidents contributing to highest uptime globally. · Positive contribution on investing extra time and energy to inspire team by taking calculated risks helped in building more creative and higher performing team. · Key responsibilities including supporting network engineers, helping with cost savings on strategic projects including DDoS Solutions, Multivendor Firewall Migrations, Wireless Integrations, Data Centre Consolidations. · This role is crucial to support our framework to facilitate communications between the network support team and the IT Service Delivery Management/ IT Operations/ IT Solution Architecture teams along with strong hold on dealing with client technical and project teams, to support the BAU and project roadmap · Provide support framework for internal teams and provide in-depth technical support on wide range of Cisco, Palo Alto, Fortigate hardware implementation within Concentrix. · Adherence to all internal policies associated with PCI and ISO27001 certification standards · Compliance with our internal client's policies and procedures - Handling and protection of Our Client information - Reporting of security events - Implementing appropriate policies and procedures · Develop innovative solutions that bring tangible benefits to the business. · Liaison with Concentrix staff, customers and 3rd party suppliers on all aspects of the Concentrix network & security environment. · Keep up-to-date with data and voice security standards and best practices · Effectively manage escalations of complex problems. · Organisation of workload & priorities · Present a positive and proactive level of communication with internal and external customers. · Gain and retain Concentrix customers.Location:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr
PHL Makati City - Ayala North Exchangetime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 29, 2025 (30+ days left to apply)job requisition id:
R1657283Job Title:Associate Director, Global NetworkJob DescriptionThe Associate Director, Global Network role is responsible for leading network experts to develop and operate world class technology solutions using modern design principles and patterns. This will allow the IT Network Technology Function to operate at a large scale ensuring that automation is engineered to support and secure infrastructure throughout the Concentrix enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network and security hardware-software and communication links involved in the next wave of IT Networking and Security offerings. Outstanding opportunity for a Senior Network Manager or Network architect with Cisco routers & switches, Fortigate, Palo alto UTM firewalls, Forescout NAC, Juniper and Meraki wireless hands-on experience.Design and development of new network and security related products and work closely with the Global Network Leads to understand the existing core network, and to ensure new services are integrated correctly. · Leading Complex network design implementations for clients at both delivery/ Data Centres regionally and globally · Extended support on resolving Sev1 incidents contributing to highest uptime globally. · Positive contribution on investing extra time and energy to inspire team by taking calculated risks helped in building more creative and higher performing team. · Key responsibilities including supporting network engineers, helping with cost savings on strategic projects including DDoS Solutions, Multivendor Firewall Migrations, Wireless Integrations, Data Centre Consolidations. · This role is crucial to support our framework to facilitate communications between the network support team and the IT Service Delivery Management/ IT Operations/ IT Solution Architecture teams along with strong hold on dealing with client technical and project teams, to support the BAU and project roadmap · Provide support framework for internal teams and provide in-depth technical support on wide range of Cisco, Palo Alto, Fortigate hardware implementation within Concentrix. · Adherence to all internal policies associated with PCI and ISO27001 certification standards · Compliance with our internal client's policies and procedures - Handling and protection of Our Client information - Reporting of security events - Implementing appropriate policies and procedures · Develop innovative solutions that bring tangible benefits to the business. · Liaison with Concentrix staff, customers and 3rd party suppliers on all aspects of the Concentrix network & security environment. · Keep up-to-date with data and voice security standards and best practices · Effectively manage escalations of complex problems. · Organisation of workload & priorities · Present a positive and proactive level of communication with internal and external customers. · Gain and retain Concentrix customers.Location:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr