Leidos
Overview
Leidos is seeking a Mid-level Desktop Support Technician to support a government site at North Island as part of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices. The work location is at a government site and requires the ability to perform in the described physical and operational conditions. What You'll Do
Assist junior technicians in resolving complex issues. Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). Serve as backup to the Site Operations Lead. Requirements and Conditions
Must be a US Citizen and have an active DoD Secret Clearance. HS diploma with 4+ years of prior relevant experience; additional related education or certifications may be considered in lieu of experience. Valid DoD 8570 IAT Level II: Security+ or higher Certification. Must demonstrate expertise in IT Enterprise Operations. Excellent customer service skills. Excellent oral and written communication skills. Nice to Have
Organized and detail-oriented. Strong leadership skills. Self-motivated/self-directing. Strong collaboration, prioritization, and adaptability skills; relationship building. Ability to manage and prioritize own work, and that of the team. Independent decision making. Analytical thinking; thinking creatively. Ability to effectively communicate with all organizational levels (SME to Senior Management). Ability to analyze problems at various levels (detail to overall organizational impact). Pay
Pay range: $31.25/hourly. Notes
Original posting date: September 16, 2025. This posting is intended for U.S. positions and may be subject to change based on business needs.
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Leidos is seeking a Mid-level Desktop Support Technician to support a government site at North Island as part of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices. The work location is at a government site and requires the ability to perform in the described physical and operational conditions. What You'll Do
Assist junior technicians in resolving complex issues. Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). Serve as backup to the Site Operations Lead. Requirements and Conditions
Must be a US Citizen and have an active DoD Secret Clearance. HS diploma with 4+ years of prior relevant experience; additional related education or certifications may be considered in lieu of experience. Valid DoD 8570 IAT Level II: Security+ or higher Certification. Must demonstrate expertise in IT Enterprise Operations. Excellent customer service skills. Excellent oral and written communication skills. Nice to Have
Organized and detail-oriented. Strong leadership skills. Self-motivated/self-directing. Strong collaboration, prioritization, and adaptability skills; relationship building. Ability to manage and prioritize own work, and that of the team. Independent decision making. Analytical thinking; thinking creatively. Ability to effectively communicate with all organizational levels (SME to Senior Management). Ability to analyze problems at various levels (detail to overall organizational impact). Pay
Pay range: $31.25/hourly. Notes
Original posting date: September 16, 2025. This posting is intended for U.S. positions and may be subject to change based on business needs.
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